Josh Young
Glasgow,Glasgow City
Summary
Creative Visual Merchandiser with talent for curating compelling displays that drive customer engagement and sales. Known for transforming store layouts into inviting shopping experiences, leading to increased footfall and revenue. Expertise in collaborating with cross-functional teams to implement seasonal themes and promotions, enhancing brand visibility and customer satisfaction.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Visual merchandiser
Urban Outfitters
2025.10 - 2026.04
- Managed visual elements during store promotions for maximum impact.
- Participated in regular professional development training sessions to stay updated on industry standards and practices.
- Implemented new display layouts to improve shopping experience.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
- Utilised knowledge of current fashion trends for effective visual merchandising.
- Streamlined merchandise replenishment process to minimise disruption on shop floor.
- Created visually appealing product arrangements, increasing store desirability.
Visual merchandiser
Primark
2024.11 - 2025.10
- Conducted regular competitor research to stay ahead in market trends.
- Managed visual elements during store promotions for maximum impact.
- Implemented new display layouts to improve shopping experience.
- Maintained clean and organised store environment, ensuring optimal shopping conditions.
- Utilised knowledge of current fashion trends for effective visual merchandising.
- Trained junior staff members in visual merchandising techniques, improving team efficiency.
- Adhered to company guidelines whilst executing creative solutions for display challenges.
Visual merchandising manager
H&M
2023.01 - 2024.11
- Utilised knowledge of current fashion trends for effective visual merchandising.
- Trained junior staff members in visual merchandising techniques, improving team efficiency.
- Adhered to company guidelines whilst executing creative solutions for display challenges.
- Boosted overall store productivity with careful personnel management and motivation techniques.
- Oversaw recruitment process thereby ensuring best talents were hired into the retail team.
- Provided coaching support for staff members which resulted in enhanced performances.
Team leader
H&M
2022.08 - 2023.01
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to make best use of individuals' skills.
Retail sales associate
h&m
2021.05 - 2022.08
- Collaborated with team members for efficient store operations.
- Advised customers on product selection based on their needs.
- Assisted in visual merchandising, improving shop floor appeal.
- Maintained tidy sales floor to enhance shopping experience.
Sales assistant
Superdry
2018.10 - 2020.09
- Built strong relationships with regular customers for repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Education
Diploma of Higher Education - Fashion Design & Manufacturing
Glasgow Clyde College
Glasgow 2020.09 - 2022.06
Skills
- Mannequin styling
- Retail sales analysis
- Brand understanding
- Flexibility under pressure
- Store layout planning
- Photoshop proficiency
- Customer engagement techniques
- Customer-centric approach
- CAD software proficiency
- Market research
- Retail experience
- Product knowledge
- Team Leadership
Affiliations
- Ethical fashion
- Sustainability
- Photography
References
References available upon request.
Timeline
Visual merchandiser
Urban Outfitters
2025.10 - 2026.04
Visual merchandiser
Primark
2024.11 - 2025.10
Visual merchandising manager
H&M
2023.01 - 2024.11
Team leader
H&M
2022.08 - 2023.01
Retail sales associate
h&m
2021.05 - 2022.08
Diploma of Higher Education - Fashion Design & Manufacturing
Glasgow Clyde College
2020.09 - 2022.06
Sales assistant
Superdry
2018.10 - 2020.09