Josh Verrills
Send,Surrey
Summary
Dynamic HR professional with over ten years of experience in diverse industries, specializing in operational human resources and compliance with UK employment law. Proven track record as an HR business partner, adept at supporting stakeholders while maintaining confidentiality and fostering positive relationships. Strong communication and project management skills enhance ability to drive HR initiatives and improve organizational effectiveness. Seeking to leverage expertise in human resources management to further develop leadership capabilities and contribute to team success.
Overview
12
12
years of professional experience
Work history
Human Resources Manager
ABP UK
Guildford, Surrey
2023.07 - Current
- Support line managers by offering timely advice on HR issues, including disciplinary actions and grievance handling.
- Assist in recruitment processes, ensuring smooth applicant correspondence and interview facilitation.
- Coordinate with external labour providers to ensure compliance with current legislation.
- Encourage performance management, fostering a positive work environment and boosting team engagement.
- Collaborate on projects aimed at continuous improvement and implement enhancement programmes.
- Handle personnel records, both manual and electronic, maintaining compliance with legal and auditing standards.
- Oversee ethical audits and manage the administration of the Sedex audit portal.
- Help reduce short-term absences and work with health and safety managers to manage long-term absence.
- Ensure adherence to performance management processes and timely updates of relevant reports.
- Maintain systems for identifying, planning, and measuring learning and development.
- Supervise early career initiatives, including apprenticeships and industrial placements.
Human Resources Business Partner
Squire’s Garden Centres
2022.08 - 2026.03
- Designing and coordinating the annual training programme in order to ensure covering of both the Company’s current and future needs
- Manage employee relations casework and queries including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy
- Leading the annual performance review process across the business
- Creation and management of training and staffing budget for each of the Garden Centres and Group Office
- Management and administering of various companywide annual processes such as the employee survey process, salary review, end of year bonus, and, profit share scheme
- Ownership of the performance management programme
- Leading and managing of the company recruitment process across all the Garden Centres, Restaurants and Group Office; carrying out the full process through to the onboarding stage
Human Resources Business Partner
Montreux Capital Management
2016.11 - 2022.08
- Carrying out the full recruitment process for both Management and non-Management positions within Montreux Capital Management; generation of job descriptions, job specifications, recruitment advertisements and preparing interview questions
- Carry out new starter inductions across Montreux Group
- Drive alignment between HR strategy and business goals; providing direction and support within the Human Resources agenda
- Continuously monitor and review HR policies and processes and implement changes where necessary
- Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation
- Support the delivery of Human Resources specialism as part of the wider Human Resources strategy by partnering key stakeholders
- Manage employee relations casework and queries including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy
- Leading across key Human Resources projects in order to promote and achieve sustained change and continued business improvement
- Deliver on complex agendas such as workforce planning, staff engagement initiatives, as well as advising on day to day issues and case work
- Understand business goals and make appropriate recommendations related to people strategy
- Partner with senior leaders to drive organizational changes
- Design and deliver HR programs, processes and initiatives that optimize the employee experience, and both invest in and nurture our talent Working with the L&D team and line managers to ensure that training needs are identified, meeting the needs of the business and employees, actively seeking opportunities to grow internal talent and identify skills gaps
- Build leadership capability across the division through coaching and training. Be actively involved in employee performance reviews and management
- Work across the HR team on special projects assuming a leadership or support role as needed
- Help create and communicate new policies, systems and workflows that align with the organizational HR and corporate vision
Human Resources Officer
Montreux Capital Management
2015.04 - 2016.11
- Montreux Living are an experienced care provider that is dedicated to homely and friendly living environments, in which residents can enjoy personalised care packages while having an active and enjoyable daily lifestyle supported. They have over 2,000 employees who understand the importance of keeping up to date with care sector professionals and with meeting the requirements of regulatory bodies.
- This role involves working closely with the Human Resources Manager as well as being field based in order to carry out Human Resources matters at site level. Some of the key duties of this role include:
- Reviewing and developing relevant policies and procedures
- Providing advice in relation to employee performance, conduct and absence management as well as assisting with disciplinary and grievance hearings as necessary
- Providing support and advice throughout the disciplinary process and act as either the investigating officer at disciplinary and grievance hearings by presenting complex information, writing confirmation of outcome hearings, compiling reports and policies and or assist home managers in the investigation and action resulting from disciplinary matters including formalising allegations, confirming outcomes of hearings and ensuring reviews of warnings are carried out
- Carrying out recruitment for various roles within the organisation; including advertising, interviewing and administering assessments when required
- Developing an induction programme for new employees and coordinating training and development programmes and liaising with external training bodies as required
- Facilitating the development of HR skills in managers by advising on matters of employment law and best employment practice and the interpretation of terms and conditions and HR policies and procedures
- Auditing and monitoring of all relevant due diligence required across the Company
Human Resources Coordinator
Brookwood Partnership Ltd
2013.11 - 2015.04
- Received promotion to the role of Human Resources Coordinator; in order to provide Human Resources support for the varying sites within the Company. The role presented further responsibilities in addition to those that were previously present within my administration role; including TUPE, DBS and Right to Work Administration, and, Disciplinary and Grievance Matters.
- TUPE – Requesting and providing due diligence TUPE information, writing to other contractors and clients to obtain TUPE information and to check for accuracy, ensuring TUPE legislation is followed
- DBS and Right to Work Administration – Checking Right to Work requirements and DBS Application Forms, providing Safer Recruitment Letters and information for Clients on request, tracking DBS Forms and chasing outstanding certificates
- Disciplinary and Grievance Matters – Preparing disciplinary and grievance letters, note taking, preparing redundancy calculations and redundancy letters
- Recruitment - This role also entails carrying out the recruitment process for the whole Company; creating job adverts, creating job specifications and descriptions, advert placement, CV and application screening to arranging interviews and overseeing new starter induction process.
- Reward Schemes – Administering all the rewards schemes and benefit schemes for the Company; carrying out the process throughout its entirety. Creating and analysing reports and various means of data that are used within the administration of bi-annual reward schemes such as Attendance Bonus and Profit Share for the employees. This involves creating several formulaic tables and graphs in order to analyse various HR related information; such as attendance.
- Employee Relations – Provision of the Employee Relations service for the HR Department – carrying out and assisting with various grievance, disciplinary and capability meetings. Assisting the Head of Human Resources in the preparation and construction of tribunal documentation and relevant correspondence.
References
References available upon request.
QUALIFICATIONS
- CIPD in Human Resource Practice; currently undertaking CIPD Level 7 Diploma (Level 5 not needed as part of CIPD progression due to completing Joint Honours Degree at University)
- 2.1 Degree in BA Business Management with Human Resources (Joint Honours) Studied various business – related modules including Marketing, Accounting, Managing and Organising and Human Resources; dissertation based on the topic of Employee Engagement
- 3 A Levels (Psychology, English Literature, Geography), 9 GCSE’s
Timeline
Human Resources Manager
ABP UK
2023.07 - Current
Human Resources Business Partner
Squire’s Garden Centres
2022.08 - 2026.03
Human Resources Business Partner
Montreux Capital Management
2016.11 - 2022.08
Human Resources Officer
Montreux Capital Management
2015.04 - 2016.11
Human Resources Coordinator
Brookwood Partnership Ltd
2013.11 - 2015.04