Josh Parkhouse

The face of the mobile sales department. This role has evolved throughout my time within the business, taking on a Household and HBB focus, alongside the traditional mobile approach. The role has developed personalized conversational customer service skills that I have taken with me into current leadership opportunities.

Enhanced team performance by ensuring timely access to Samsung updates for mobile sales department.
Achieved improved team knowledge through completion of training modules.
Facilitated effective communication of updates, resulting in a well-informed mobile sales team.

Supported team in achieving leadership objectives within mobile sales.
Assisted in understanding team leader responsibilities and roles.
Contributed to coaching methods and performance drivers to enhance team effectiveness.

Oversaw customer interactions as representative of Domino's brand.
Managed delivery processes while taking on additional store responsibilities.
Enhanced team efficiency through effective routing, packing, and stock management.

Provided customers with efficient and dependable drink service through bar and table service.
Restocked bar supplies and handled cash transactions.
Maintained cleanliness of bar and tables, including glass washing.
Managed diverse customer interactions with professionalism.
Checked in and out visitors at Saltburn House.
Coordinated room availability and key arrangements.
Guided new visitors through premises to enhance their experience.