Summary
Overview
Work history
Education
Skills
Sports and hobbies
Certification
References
Timeline
Generic

Josh Mitchell

Beckrow,Suffolk

Summary

Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-qualified Electrical Apprentice familiar with skills and abilities needed to succeed. Possessing strengths in task prioritisation and customer service. Ready to leverage training and experience to take on new professional challenges. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Electrical 3rd Year Apprentice

J & J Drake
Isleham, Cambridgeshire
08.2023 - Current
  • Followed detailed schematics to accurately wire buildings.
  • Studied blueprints diligently before initiating any project resulting in error-free execution.
  • Executed assigned tasks within stipulated deadlines without compromising quality.
  • Liaised with clients professionally, providing top-notch customer service.
  • Worked on a variety of commercial and residential projects, gaining diverse experience.
  • Maintained accurate inventory records, preventing stock shortages.
  • Participated actively in various training programs enhancing skill set over time.
  • Utilised correct tools for efficient completion of tasks.
  • Adhered strictly to all health and safety guidelines laid down by company policy.
  • Installed lighting fixtures to enhance building aesthetics.
  • Participated in team briefings for clear understanding of tasks ahead.
  • Ensured personal safety by adhering strictly to established protocols during work operations.
  • Assisted in wiring projects for improved electrical safety.
  • Used hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Shadowed qualified electricians to understand electrical installation, repair and maintenance tasks.
  • Collaborated with team members to accomplish projects.
  • Diagnosed and tested wiring faults, recording details for traceability.
  • Repaired existing systems and replaced malfunctioning parts.

Electrical Apprentice

Omar Park Homes
Brandon, Suffolk
07.2022 - 05.2023
  • Connected wires and cables to terminal points and connectors.
  • Planned, prepared and installed wiring systems and associated equipment with meticulous attention to detail.
  • Diagnosed and tested wiring faults, recording details for traceability.
  • Measured and cut out installation points, adhering to wiring plans and diagrams.
  • Shadowed qualified electricians to understand electrical installation, repair and maintenance tasks.
  • Collaborated with team members to accomplish projects.
  • Supported team members to deliver high-quality workmanship.
  • Measured and cut required supplies such as wire and conduit.
  • Assisted with electrical installations, including lighting and smoke detectors.
  • Demonstrated knowledge of safety protocols and industry best practices.
  • Promoted commitment to safety standards and HSE requirements.
  • Gathered parts supplies and tools in preparation for each workday or new job.
  • Maintained clean, neat and organised work areas.

Customer Service Assistant

Jumppin Jacks Ltd
Mildenhall , Suffolk
09.2018 - 07.2022
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Education

NVQ Level 3 - Electrical apprenticeship level 3

West Suffolk College
Bury st Edmunds, Suffolk
09.2022

Skills

  • Quality Control
  • Training development aptitude
  • Recordkeeping strengths
  • Service standard compliance
  • Stocking and replenishing
  • Electrical installation and repair
  • Fire and smoke alarm installation
  • Safety regulation compliance
  • Commercial and residential wiring
  • Preventive and reparative maintenance
  • Electrical systems
  • Troubleshooting skills
  • Electrical and mechanical schematics
  • Hand and power tools
  • Safety and organisation
  • HSE standards
  • Electrical repair
  • Safety compliance

Sports and hobbies

I'm a very active and fit sports enthusiast,

I play football for bury town and I also enjoy darts and golf.

Certification

Scaffolding course (1 day)

Confined spaces 1 day)

Abrasive Wheel (1 day)

Ladder and Harness (1 day)

Asbestos (2 days)

First Aid (1 day)


DBS checked (issued December 2024)

References

References available upon request.

Timeline

Electrical 3rd Year Apprentice

J & J Drake
08.2023 - Current

Electrical Apprentice

Omar Park Homes
07.2022 - 05.2023

Customer Service Assistant

Jumppin Jacks Ltd
09.2018 - 07.2022

NVQ Level 3 - Electrical apprenticeship level 3

West Suffolk College

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Josh Mitchell