Josh Kirkland
Atherstone,Warw
Summary
A confident and determined individual with a desire for excellence and a passion for continuous development. I am a fast and dedicated learner with experience of picking up and taking on new responsibilities to benefit my team within the workplace.
Overview
5
5
years of professional experience
Work history
Business and Finance administrator
The Rowan Organisation
Coventry, West Midlands
2022.08 - Current
- Began as an apprentice until being offered a full time position 12 months later, which included taking on the role of a Finance assistant.
- Setting up accounts on Sage accounts, NEST (a pension software), PFS (a banking software) for clients with disabilities.
- Taking telephone from clients regarding queries, services, invoices etc.
- Train colleagues on the organisation's processes.
- Venue booking.
Delivery driver
Domino's Pizza
Nuneaton, Warwickshire
2020.11 - 2022.06
- Delivered orders quickly and safely across the Nuneaton area.
- Ensure the store was closed correctly and ready for the next daily by maintaining the cleanliness standards and following closing processes.
- Communicated with the team on busy shifts to ensure all customer orders were accurate and delivered in a timely manner.
- Able to assemble orders correctly in a high pressure working environment.
- Maintained vehicle cleanliness for a professional appearance.
Waiter
The Unicorn Inn
Atherstone, Warwickshire
2020.05 - 2020.10
- Completed side duties such as refilling condiments, contributing to an organised workplace.
- Delivered excellent customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Relayed feedback from customers to management for continuous improvement.
- Maintained knowledge of menu items, leading to accurate order taking.
Parcel sorter
Royal Mail Group
Atherstone, Warwickshire
2019.09 - 2020.01
- Reduced misplaced parcels through careful attention to detail.
- During a busy Christmas period I would be able to sort parcels and letters into the correct trolley by postcode.
- Checked labels meticulously for error-free delivery.
- Assisted in loading and unloading trucks, facilitated timely deliveries.
Education
GCSEs - Digital Literacy
The Queen Elizabeth Academy
Atherstone, WarwickshireGCSEs - Mathematics
The Queen Elizabeth Academy
Atherstone, WarwickshireGCSEs - English Literature
The Queen Elizabeth Academy
Atherstone, WarwickshireGCSEs - English Language
The Queen Elizabeth Academy
Atherstone, WarwickshireBusiness Level 3
North Warwickshire and Hinckley College
Nuneaton, WarwickshireSkills
- Risk Management
- Technical communication
- Organisation and prioritisation
- Time efficiency
- Customer relationship building
- Financial reporting
- Interpersonal communication
- Database management
- Strategic thinking
- Data interpretation
- Microsoft office suite proficiency
- SAGE Accounts
- Inventory management
- Positive attitude
- Confidentiality maintenance
Timeline
Business and Finance administrator
The Rowan Organisation
2022.08 - Current
Delivery driver
Domino's Pizza
2020.11 - 2022.06
Waiter
The Unicorn Inn
2020.05 - 2020.10
Parcel sorter
Royal Mail Group
2019.09 - 2020.01
GCSEs - Digital Literacy
The Queen Elizabeth Academy
GCSEs - Mathematics
The Queen Elizabeth Academy
GCSEs - English Literature
The Queen Elizabeth Academy
GCSEs - English Language
The Queen Elizabeth Academy
Business Level 3
North Warwickshire and Hinckley College