Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Josh Graham

Blackpool,Lancashire

Summary

Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.

Overview

8
8
years of professional experience

Work history

Warehouse Associate

Amazon Logistics
Leyland, Lancashire
11.2019 - Current
  • Maintained employee safety through observation of surroundings when moving cargo.
  • Carried out stock control and maintained quality standards high for audits.
  • Attended Health and Safety, Fire marshal & First aid training to ensure consistent adherence to warehouse safety policies.
  • Carried out day-to-day duties accurately and efficiently.
  • Managed small teams of up to 10 people
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Delegated tasks and coordinated warehouse workflow to support continuous productivity.
  • Briefed team on productivity targets and process changes.
  • Displayed energy and enthusiasm in fast-paced environment.

Railway conductor

Blackpool Transport
Blackpool, Lancashire
03.2016 - 06.2019
  • Took action to assist in event of emergencies or accidents.
  • Provided information about stops and connections to help passengers meet transport needs.
  • Greeted boarding passengers and answered questions during boarding process.
  • Delivered top-quality customer service to public transport passengers.
  • Opened and closed vehicle doors for passengers, offering assistance to disabled passengers.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Communicated with drivers, signalling to stop or proceed in alignment with safe operation.
  • Increased customer satisfaction by resolving issues.

Education

Level 2 - Administration

Blackpool & Fylde College
Blackpool

Skills

  • IT proficient
  • Target driven
  • Self-motivated
  • Inventory management
  • Logistical planning
  • Emergency procedures
  • Communication skills
  • Team building
  • Time management
  • Leadership
  • Problem-solving

Affiliations

  • Hiking
  • Outdoors

Timeline

Warehouse Associate

Amazon Logistics
11.2019 - Current

Railway conductor

Blackpool Transport
03.2016 - 06.2019

Level 2 - Administration

Blackpool & Fylde College

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Josh Graham