Years of experience
Josh Fisher
Carlisle,Cumbria
Summary
Motivated individual with experience in customer service and sales. Experienced and approachable also professional, friendly with a polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
8
8
Certification
Work history
Packer/Line Assistant
Cavaghan & Gray
Carlisle, Cumbria
10.2023 - Current
- Arranged over 500 packages ready for dispatch each shift.
- Coordinated rotas according to staff strengths to maximise productivity.
- Executed daily production line set up through communication and teamwork to facilitate optimum efficiency.
- Covered shift breaks and other production areas to minimise disruptions.
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
Field Sales Team Leader
McQueens Dairies
Glasgow, Glasgow City
02.2023 - 10.2023
- Going door to door daily presenting a sales pitch and negotiating deals.
- Directed and mentored over 5 junior canvassers to improve team capabilities.
- Navigated routes using local knowledge to maximise reach.
- Maintained a positive brand image through professional service and presentation.
- Built customer rapport quickly to deliver personalised, engaging sales pitches.
Warehouse Operative - Nights
PMP Recruitment (Evri)
Carlisle, Cumbria
10.2022 - 02.2023
- Manually loaded, unloaded and moved parcels, lifting and carrying up to 50+ kg.
- Sorted 20,000+ mail items daily, including parcels and envelopes.
- Maintained a working environment free from hazard, promptly reporting all safety incidents or concerns to management.
- Loaded and unloaded 3+ lorries daily, working efficiently in 2 person team.
Factory Production Worker
PMP Recruitment (Pladis)
Carlisle, Cumbria
07.2022 - 10.2022
- Assembled over 10000 Biscuit goods on production line.
- Carried out picking and packing to production requirements, maintaining dispatch speed and improving it.
- Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
Sales Executive
Telford Citroën & DS
Carlisle, Cumbria
09.2021 - 07.2022
- Provided first-class service from arrival to sale, communicating attentively to continuously meet customer needs.
- Achieved monthly sales targets through exceptional customer service and excellent deal-closing abilities.
- Utilised inquiring about objections and asking low impact questions to successfully close deals and achieve sales targets.
- Handled over 50 part-exchange appraisals, using persuasive negotiation skills for mutually beneficial outcomes.
- Built rapport with customers to enhance in-store experience and provide outstanding customer service.
- Prepared invoices for over 50 customers with large orders or special sales types.
- Explained establishment policies to customers and offered advice on selections.
- Closed high-value transactions using excellent sales and negotiation techniques.
Delivery Van Driver
Skiddaw Logistics (Amazon)
Carlisle, Cumbria
06.2021 - 09.2021
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Ensured timely, error-free daily deliveries of 150+ packages, covering large geographical areas.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
Warehouse Operative
PMP Recruitment (Amazon)
Carlisle, Cumbria
03.2021 - 06.2021
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance improving over 10% weekly.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Perfectly stacked and arranged deliveries to ensure proper item security and staff safety.
Customer Assistant
Vue
Carlisle, Cumbria
12.2019 - 06.2021
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Discreetly ejected over 5 bothersome guests to prevent event disruption and took action to prevent repeat incidents.
- Provided a warm atmosphere for guests, ensuring eye contact, smile and verbal greeting with every transaction.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
Field Sales Executive
McQueens Dairies
Carlisle, Cumbria
09.2020 - 03.2021
- Going door to door daily presenting over 100 personalised sales pitch and negotiating deals.
- Tailored solution-focussed approaches to tackle common obstacles in selling process to maximise sales productivity.
- Proactively contacted prospective customers to increase sales.
Food and Beverage Assistant
ABM Catering (Carlisle United)
Carlisle, Cumbria
04.2018 - 12.2019
- Worked on Bar during Football Matches, serving over 50 customers drink and food.
- Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
Waiter
Giannis
Carlisle, Cumbria
11.2017 - 04.2018
- Early Career Experience
Education
BTEC Level 3 - Uniformed Public Services
Newton Rigg
Carlisle, Cumbria09.2019
GCSEs - Mathematics
Eden Education
Carlisle, Cumbria08.2019
GCSEs - Physics
Eden Education
Carlisle, Cumbria08.2019
GCSEs - English
Eden Education
Carlisle, Cumbria08.2019
GCSEs - Biology
Eden Education
Carlisle, Cumbria08.2019
BTEC Level 1 - Teamwork, Personal Skills and Citizenship
Royal Air Force Cadets
Carlisle, Cumbria03.2016
Skills
- Customer Service
- Sales Expertise
- Self-Motivated
- Exceptional Communication
- Target Driven
- Customer Focused
- Energetic and Driven
- Attention to Detail
Certification
- Full Uk Driving License - July 2021
- Motability Specialist - May 2022
- St John's Ambulance First Aid - Expired March 2021
- Duke of Edinburgh Silver
- Over 15 hours flying in a Grob Tutor
- Advanced Swimming Competence
- Adventure Training @ RAF Spadeadam
- Weapons Handling Training
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Hobbies
- Gym/Exercise
- Self-Development
- Learning
- Cooking
- Travelling
- Helping other people
Timeline
Packer/Line Assistant
Cavaghan & Gray
10.2023 - Current
Field Sales Team Leader
McQueens Dairies
02.2023 - 10.2023
Warehouse Operative - Nights
PMP Recruitment (Evri)
10.2022 - 02.2023
Factory Production Worker
PMP Recruitment (Pladis)
07.2022 - 10.2022
Sales Executive
Telford Citroën & DS
09.2021 - 07.2022
Delivery Van Driver
Skiddaw Logistics (Amazon)
06.2021 - 09.2021
Warehouse Operative
PMP Recruitment (Amazon)
03.2021 - 06.2021
Field Sales Executive
McQueens Dairies
09.2020 - 03.2021
Customer Assistant
Vue
12.2019 - 06.2021
Food and Beverage Assistant
ABM Catering (Carlisle United)
04.2018 - 12.2019
Waiter
Giannis
11.2017 - 04.2018
BTEC Level 3 - Uniformed Public Services
Newton Rigg
GCSEs - Mathematics
Eden Education
GCSEs - Physics
Eden Education
GCSEs - English
Eden Education
GCSEs - Biology
Eden Education
BTEC Level 1 - Teamwork, Personal Skills and Citizenship
Royal Air Force Cadets
Similar Profiles
Marcell KarolyiMarcell Karolyi
Line Manager With Acting Production Manager Duties at 2 Sisters Food Group (Cavaghan & Gray), CarlisleLine Manager With Acting Production Manager Duties at 2 Sisters Food Group (Cavaghan & Gray), Carlisle
Katherine G. FarrellKatherine G. Farrell
Operations Administrative Assistant at Gray, Gray & Gray, LLPOperations Administrative Assistant at Gray, Gray & Gray, LLP
Sibusiso TshukuseSibusiso Tshukuse
Talent Acquisition Specialist at Allan Gray Proprietary Limited (Allan Gray)Talent Acquisition Specialist at Allan Gray Proprietary Limited (Allan Gray)
Vanessa De CastroVanessa De Castro
Chief Executive Officer at Cumbria Gateway LtdChief Executive Officer at Cumbria Gateway Ltd
Gavin LiuGavin Liu
Food Waiter at Dragon Inn TakeawayFood Waiter at Dragon Inn Takeaway