Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Josh Braunstein

London,UK

Summary

Driven professional with a knack for building relationships and managing memberships. Combines strong communication and organisational skills to effectively coordinate membership activities. Poised to enhance member engagement and streamline processes for meaningful organisational growth.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work history

Membership Coordinator / BioTherapist

Grey Wolfe Private Members Club
Barnes
11.2024 - 09.2025
  • Increased Discovery Sessions, resulting in an influx of new membership sign-ups.
  • Maintained and disseminated comprehensive knowledge on BioTech to members.
  • Facilitated safe one-on-one environments for open communication, comfort and relaxation.
  • Managed appointments, scheduling, and renewals of memberships efficiently.

Studio Sales Associate

Pause Studio
El Segundo, CA
03.2022 - 03.2024
  • Exceeded sales goals by selling packages, memberships & gift cards (top salesman 2 years straight)
  • Succeeded in turning new clients into loyal regulars, happily interacting with them on a first name basis
  • Was chosen to work all Discovery Days, where potential Franchisee's viewed the space/tried services
  • Represented the wellness center in a warm & professional manner
  • Supported our nurse staff while they prepared drips/vita-shots & made sure clients were offered tea
  • Provided clients with tours & detailed explanations/benefits of different services & modalities
  • Kept the studio & all saunas, cold plunges, floats & LED light bed clean at all times
  • Helped train new coworkers, stocked inventory & sent organized end of day summary emails to my manager

Sales Associate

MMD Marina Del Rey
Marina Del Rey, CA
08.2020 - 03.2022
  • Excelled as a top salesman & won several sales competitions
  • Provided customers with detailed explanations of different products responsibly
  • Informed customers about daily deals & promotions to boost sales

Receptionist

MMD Marina Del Rey
Marina Del Rey, CA
08.2020 - 03.2022
  • Answered the phone in a friendly, patient & welcoming manner
  • Welcomed new customers warmly & remembered/engaged with returning customers on a first name basis
  • Offered exceptional customer service while checking customers into the store

Specialty Leasing Representative

Pyramid Management Group
West Nyack, NY
04.2014 - 01.2019
  • Responsible for over $1,000,000.00 in annual income
  • #3 producer in 2016, #6 producer in 2017, #4 producer in 2018 out of over 20 representatives
  • Worked with a regional team of 5 representatives to keep all centers at max occupancy
  • Generated new leads by canvassing retailers for potential tenants, both locally & out of state
  • Oversaw lease execution, permitting, set up & opening of inline stores, kiosks and RMUs
  • Managed existing accounts, collected rents & worked deals with tenants to expand into other Pyramid centers

Education

BA -

State University of New York College at Oneonta
Oneonta, NY
01.2009 - 05.2013

Skills

  • Empathetic Interpersonal Communication
  • Outstanding Customer Service
  • Mac/PC
  • Zenoti/Vagaro
  • Musician (over 30 million streams across all platforms from grass roots promotion)

Custom

Available upon request

Timeline

Membership Coordinator / BioTherapist

Grey Wolfe Private Members Club
11.2024 - 09.2025

Studio Sales Associate

Pause Studio
03.2022 - 03.2024

Sales Associate

MMD Marina Del Rey
08.2020 - 03.2022

Receptionist

MMD Marina Del Rey
08.2020 - 03.2022

Specialty Leasing Representative

Pyramid Management Group
04.2014 - 01.2019

BA -

State University of New York College at Oneonta
01.2009 - 05.2013

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Josh Braunstein