Joseph M. Kapu
London
Summary
Empathetic and positive individual with passion for supporting and guiding young people. Dedicated to making meaningful impact by fostering safe and supportive environment for growth and development, I posess an understanding of adolescent development and behavioral management techniques.
Skilled in guiding and supporting individuals in challenging environments, developed through lived-experience with young people. Strong background in conflict resolution, I also possesses strong communication and active listening skills, with focus on creating positive, nurturing relationships. Seeking to transition these valuable skills into new field, contributing to team-oriented and supportive workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lived-Experience Consultant
Switchback
08.2023 - 04.2025
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with fellow mentors, management, and the employment & EBE team to better understand required needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed relationships through regular check-ins and updates on project progress.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Provided personalized guidance and support.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
Equality and Diversity Mentor
Novus Group
03.2022 - 03.2023
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Made Monthly Newsletters highlighting all upcoming equality and diversity dates with background information on each.
- Hosted guided educational Workshops on the Holocaust, Neurodivergent conditions and Importance of Mental Health.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
Education
Engineering Business Management (2:1) -
Coventry University
London, United Kingdom11-2017
Skills
- Problem-solving
- Attention to detail
- Forming relationships
- Collaborative learning
- Issue resolution
- Empathy development
- Project leadership
- Assertiveness training
- Public speaking
- Project management
- Goal planning
Certification
City & Guilds Level 3- Learning and Development
Timeline
Lived-Experience Consultant
Switchback
08.2023 - 04.2025
Equality and Diversity Mentor
Novus Group
03.2022 - 03.2023
Engineering Business Management (2:1) -
Coventry University
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