Summary
Overview
Work history
Education
Skills
Timeline
Work availability
Receptionist
Josephine Kelly-Gould

Josephine Kelly-Gould

Tetsworth,Oxfordshire

Summary

Logical and methodical with an eye for details and diligent in producing exceptional work even under pressure. High level of organisation that facilitates excellent multi-tasking and prioritisation. Works well within a team and builds strong working relationships with customers, colleagues and business associates. Effective communicator with a focus on quality output and a keen problem solver.

Overview

11
11
years of professional experience
101
101
years of post-secondary education

Work history

Stay at home parent

05.2023 - Current

Trainee Accountant

The Government of Jersey
01.2022 - 04.2023
  • Attending ACCA Accountancy classes and taking the relevant exams
  • Liaising with suppliers and various government departments in order to successfully process invoices for payment
  • Compiling the month end balance sheet for the CYPES Department
  • Working with Government funded schools to ensure their budgets are up to date and achievable
  • Creating information documents to aid the interpretation of legislation
  • Updating processes and providing support for my colleagues where possible.

Aviation Administrator

TrustFlight Jersey
07.2020 - 12.2021
  • Creating internal processes that ensure a high standard of customer service and reflect current regulations
  • Administrating all applications to the Jersey Aircra Registry
  • Liaising with the Regulator and Government officials to provide a unified system for the registration and maintenance of aircra on the Jersey Aircra Registry
  • Providing professional and prompt customer support
  • Creating and proof-reading marketing content.

Property Paralegal

Collas Crill
10.2019 - 07.2020
  • Draing loan documentation
  • Ordering Stamps for loans and preparing documentation for court
  • Draing commercial leases
  • Aiding generally with commercial property work, such as registering company names
  • Draing contracts of sale, title research and preparing extracts from the Jersey Digital Map
  • Translating contracts from French to English.

Trainee Conveyancer

Le Gallais and Luce
08.2019 - 10.2019
  • Draing contracts of sale, title research and preparing extracts from the Jersey Digital Map
  • Translating contracts from French to English
  • Communicating with clients via email and phone
  • Aiding with site visits.

Legal Assistant

Mourant Ozannes
07.2018 - 09.2018
  • Aiding the fee earners in the Property Department
  • Draing legal documents, such as property deeds
  • Communicating with clients via phone and email
  • Accompanying fee earners on site visits
  • Title research
  • Assembling bundles.

Customer Services Advisor

Utilita Energy
10.2017 - 06.2018
  • Advising customers on how to use their meters and solving any problems they had
  • In February 2018 I was promoted to the Extra Care department where I was also responsible for: Providing financial and energy saving advice for customers
  • Assessing if customers were eligible for a loan, the size of the loan and the rate at which the customer would repay it, including setting up payment plans
  • Assessing our customers to ensure their pre-payment meters were safe and practical for their needs
  • Creating resources on how specific illnesses and disabilities should be safely treated by the company.

English as a Foreign Language Teacher - Summer seasons

St Brelade's College
07.2013 - 08.2017
  • Teaching English to international students aged between 8 and 18
  • Planning and delivering interesting, ability appropriate lessons that followed the syllabus
  • Communicating with other teachers and activity staff.

Education

ACCA - Accountancy

ACCA
01.2022 - 04.2022

Aviation Law - Fundamentals course

IATA
10.2020 - 10.2020

ICA Certificate in Compliance

International Compliance Association
05.2020 - 09.2020

General Data Protection Regulation (GDPR) course

Alison Online Learning

Bachelor of Arts - English Literature and History

University of Exeter
Exeter
09.2014 - 06.2017

CertTESOL - English as a Foreign Language

Trinity College London

A-Levels -

Jersey College for Girls
09.2008 - 08.2010

AS Level -

Jersey College for Girls
09.2008 - 08.2009

GCSEs -

Jersey College for Girls
09.2006 - 08.2008

Skills

  • Problem-solving
  • Dedicated team player
  • Customer relations
  • Process Improvement
  • Project budgeting
  • Administrative support
  • MS Office Suite

Timeline

Stay at home parent

05.2023 - Current

ACCA - Accountancy

ACCA
01.2022 - 04.2022

Trainee Accountant

The Government of Jersey
01.2022 - 04.2023

Aviation Law - Fundamentals course

IATA
10.2020 - 10.2020

Aviation Administrator

TrustFlight Jersey
07.2020 - 12.2021

ICA Certificate in Compliance

International Compliance Association
05.2020 - 09.2020

Property Paralegal

Collas Crill
10.2019 - 07.2020

Trainee Conveyancer

Le Gallais and Luce
08.2019 - 10.2019

Legal Assistant

Mourant Ozannes
07.2018 - 09.2018

Customer Services Advisor

Utilita Energy
10.2017 - 06.2018

Bachelor of Arts - English Literature and History

University of Exeter
09.2014 - 06.2017

English as a Foreign Language Teacher - Summer seasons

St Brelade's College
07.2013 - 08.2017

A-Levels -

Jersey College for Girls
09.2008 - 08.2010

AS Level -

Jersey College for Girls
09.2008 - 08.2009

GCSEs -

Jersey College for Girls
09.2006 - 08.2008

General Data Protection Regulation (GDPR) course

Alison Online Learning

CertTESOL - English as a Foreign Language

Trinity College London

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Josephine Kelly-Gould