Summary
Overview
Work history
Education
Skills
Timeline
Generic

JOSEPHINE GRANT

London,UK

Summary

Strategic, results-driven Programme Manager trusted to deliver complex, business-critical transformation programmes. Expert in leading cross-functional teams, solving complex problems, engaging executive stakeholders, and translating strategy into actionable, high impact delivery.

Overview

10
10
years of professional experience

Work history

Programme Manager / Transformation Manager

Sainsbury's
, England
03.2023 - Current
  • Directed a large-scale outsourcing programme, delivering from initial strategic development through solution design to contract signature, securing a £14m agreement to outsource 115 FTE
  • Led a business process outsourcing project from strategy to end-to-end design and business case development, to outsource 29 FTEs, with a planned saving of £2.1 million
  • Analysed and prioritised ~20 continuous improvement, outsourcing, and automation opportunities across multiple functions, producing a detailed report to inform divisional leadership decisions
  • Established governance frameworks and drove capability building, equipping a business unit with OKR expertise to embed measurable, performance-driven delivery across operations
  • Introduced a new performance management application, including vendor benchmarking, partner negotiations, and structured evaluation, enhancing tracking of targets and strategic goals
  • Authored a comprehensive research report for the operating board, providing recommendations to optimise methodology and inform future operating model decisions
  • Developed a Performance Capability Assessment framework to set baselines, track progress, and evaluate the impact of outsourcing, simplification, and standardisation efforts, aligned with strategic KPIs

Project Manager

Woolworths Group
Australia
12.2020 - 11.2022

Woolworths Group is the largest retail group in Australia and New Zealand


  • Led a COO-sponsored enterprise programme to design and operationalise the partnership model for the fourth-largest corporate demerger in Australia’s history, establishing governance for 24 partnership agreements valued at approximately $550m annually between Endeavour Group and Woolworths
  • Delivered a high-profile workforce remediation programme, modelling and sizing historical underpayments for 100,000+ employees across five retail brands, totalling $250m
  • Implemented concurrent process redesign and automation initiatives for 145,000 retail team members, improving pay accuracy and delivering $4m in cost savings
  • Built and managed senior stakeholder relationships across all five brands, developing tailored engagement and transition plans to support adoption of automated payroll solutions
  • Designed and implemented an executive-level operating board risk framework and performance dashboard, providing oversight and assurance across all partnership agreements

PMO: Strategic Delivery

Woolworths Group
Australia
07.2019 - 06.2021
  • Led the Programme Management Office (PMO) for 43 strategic business and technology initiatives, providing centralised governance and operational oversight for programmes valued at up to $40m
  • Drove portfolio-wide integration, actively managing cross-programme dependencies and establishing transparency across priorities, risks, and delivery milestones
  • Established and executed performance assurance, assessing resource utilisation, RAID management, financial controls, and adherence to approved programme plans
  • Produced and presented fortnightly portfolio health reports to the executive team, enabling informed decision making and early intervention on delivery risks
  • Served as Scrum Master for two agile squads, improving delivery velocity by 25% through disciplined agile practices and continuous improvement
  • Designed and implemented a standardised change management framework, embedding consistent change control and impact assessment across all strategic initiatives
  • Founded and chaired an innovation and development committee, leading quarterly strategic planning off sites for analytics, digital, strategy and transformation teams

PMO Coordinator

Perpetual Investments & Financial Services
, Australia
07.2018 - 06.2019

Perpetual is a financial services company providing investment management, wealth advice and corporate fiduciary services


  • Implemented a consolidated vendor management process, improving efficiency by 20%
  • Delivered a targeted business efficiency initiative, generating $50,000 in savings
  • Collaborated with cross-functional teams to design and execute strategic, realistic project schedules
  • Led recruitment and training of 20 project team members, ensuring capability alignment with programme objectives
  • Managed programme governance, reviewing RAID logs, consolidating portfolio reports, and tracking financials and benefits
  • Monitored benefits, financials, and resource allocation for an $8.5m programme, ensuring alignment with delivery targets
  • Developed a CIO-level resource utilisation report, enhancing oversight and decision-making across the portfolio

Management Consultant

Ignite Consulting
, England
12.2015 - 02.2018

Ignite is a management consulting firm specialising in innovation and change


  • Delivered strategic project and change consulting across multiple tiers of government and a FTSE 100 organisation, supporting large-scale operating model and transformation programmes
  • Promoted from Coordinator to PMO Lead within 12 months, taking ownership of portfolio governance for a complex 12-stream programme on a major client engagement
  • Designed and implemented process optimisation strategies, streamlining business practices and delivering £100k in recurring annual cost savings
  • Developed the strategic business case and delivery approach for an outsourcing initiative, driving material efficiency gains and improved operating practices
  • Established and maintained programme governance artefacts, including integrated roadmaps, benefits tracking, financials, RAID and dependency management across all 12 workstreams

Education

Bachelor of Science - Politics and International Relations (2.1)

University of Bristol
UK
07.2015

Skills

  • APM: Project Management Qualification
  • Certified Agile Scrum Master
  • Lean Six Sigma
  • Strategic Vision
  • Analytical Problem Solver
  • Budgeting and Forecasting
  • Portfolio and Board Reporting
  • Metric and Benefit Tracking
  • Stakeholder Management
  • Change Management

Timeline

Programme Manager / Transformation Manager

Sainsbury's
03.2023 - Current

Project Manager

Woolworths Group
12.2020 - 11.2022

PMO: Strategic Delivery

Woolworths Group
07.2019 - 06.2021

PMO Coordinator

Perpetual Investments & Financial Services
07.2018 - 06.2019

Management Consultant

Ignite Consulting
12.2015 - 02.2018

Bachelor of Science - Politics and International Relations (2.1)

University of Bristol
JOSEPHINE GRANT