Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

JOSEPHINE D'Costa

Oxford,OXF

Summary

Eager Production Operator looking for challenging position in respected organisation that values excellent mechanical skills. Outstanding hand-eye coordination and understanding of teamwork that goes into efficient assembly line operations. Proficient in crane operations and equipment calibration. Hardworking automated assembly line operator, skilled in the strip manufacturing unit of production and machine handling. Providing meticulous attention to accuracy, efficiency and quality standards, with additional dedication to safe working practices, for high-quality performance and outstanding productivity. Driven individual committed to supporting large-scale production lines that deliver high-quality products. Skilled at following specifications and standards to assemble and disassemble products and parts. Seeking to leverage strong target achievement to progress within growing company. Reliable and committed team player with background in production line assembly and equipment such as air power tools and punch machines. Hardworking and dedicated logical thinker. Experienced in assembling items accurately and promptly, maintaining fast-paced production lines. Methodical and knowledgeable strip manufacturing operator with experience in production equipment maintenance and quality control. Works hard to keep compliant manufacturing and assembly processes. Proven success in identifying and recommending process improvements to increase production efficiency. Reliable machine operator skilled in managing time and multitasking to handle high demands of manufacturing work. Trained to safely operate equipment and follow HSE guidelines. Focused on helping team meet and exceed production targets.

Overview

33
33
years of professional experience

Work history

Production operator

Ranstad
Witney, Oxfordshire
12.2022 - Current
  • Consistently followed company safety regulations, maintaining secure, low-risk working environments.
  • Set up production equipment, verifying correct functionality and calibration compliance to maximise machinery efficiency.
  • Operated production equipment safely and effectively, maximising quality output.
  • Identified production improvement opportunities, reducing department costs.
  • Consistently met production objectives, maintaining adherence to schedules and Standard Operating Procedures (SOP).
  • Covered shift breaks and other production areas to minimise disruptions.
  • Operated machinery and equipment and conducted adjustments to meet safety measures.
  • Carried out picking and packing to production requirements, maintaining department dispatch speed.
  • Collaborated effectively with production teams to maintain excellent productivity and performance standards.
  • Maintained clean workstation to comply with safety guidelines and protocols.
  • Accurately labelled and packaged items.
  • Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
  • Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
  • Independently operated production line equipment.
  • Operated various machinery to produce and store products.
  • Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
  • Understood assembly instructions for range of products.
  • Performed cleaning activities across site to maintain safety and compliance.
  • Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
  • Fed raw materials into production machinery.
  • Monitored production equipment, notifying maintenance team of faults or inefficiencies.
  • Met personal and team production goals consistently to fulfil established quotas.
  • Completed daily shift reports, accurately capturing volume outputs, overall equipment effectiveness and adherence.
  • Identified equipment malfunctions, arranging prompt repair to maintain production capacity and quality.
  • Performed regular in-process tests, yield calculations, running checks and product sampling, ensuring production met predefined quality targets.
  • Retrieved raw materials and components from inventory areas, recording details to maintain accurate stock counts.

Teaching assistant

Edward field school, oxford
Oxford, Oxfordshire
08.2010 - 09.2020
  • Edward field school, oxford
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts
  • Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage
  • Observe students' performance, and record relevant data to assess progress
  • Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods
  • Organize and supervise games and other recreational activities to promote physical, mental, and social development.
  • Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.

CUSTOMER, SERVICE ADVISOR

Heineman publisher
Oxford, OXF
10.1990 - 11.2007
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts or obtain details of complaints
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Refer unresolved customer grievances to designated departments for further investigation
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Established positive relationships with clients by going extra mile to build rapport.
  • Registered and updated accurate customer information on database.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Participated in staff meetings to discuss new developments.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Recorded and processed customer data accurately.
  • Offered detailed advice on product and service benefits.
  • Transferred customer calls to respective department or personnel to address specific issues.
  • Offered prompt solutions to maintain customer satisfaction.
  • Recorded customer communications to maintain proper documentation.

Education

Curriculum Authority. Customer service level 3 -

Millham Ford School
Oxford

Skills

  • Machinery operation
  • Packaging operations
  • Team player
  • Excellent communicator
  • Quality Control
  • Production line quality control
  • Standard Operating Procedures knowledge
  • Inspection techniques
  • Health and safety compliance
  • Material quality control
  • Equipment calibration
  • Product assembly
  • Keen problem solver

Additional Information

  • rd

Timeline

Production operator

Ranstad
12.2022 - Current

Teaching assistant

Edward field school, oxford
08.2010 - 09.2020

CUSTOMER, SERVICE ADVISOR

Heineman publisher
10.1990 - 11.2007

Curriculum Authority. Customer service level 3 -

Millham Ford School

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JOSEPHINE D'Costa