Summary
Overview
Work history
Education
Skills
ADDITIONAL DETAILS
Timeline
Generic

Josephine Beckles

London

Summary

Experienced IT professional with expertise in cloud platforms, infrastructure automation, and virtualisation technologies, including Microsoft Azure (IaaS, PaaS, SaaS), VMware, and Hyper-V. Proficient in identity and access management through Azure AD/Entra ID and skilled in device compliance and app deployment using Intune/Endpoint Manager. Adept at implementing robust networking and security solutions with firewalls such as SD-WAN, Palo Alto, Cisco ASA, Fortigate, and VPN technologies like PulseSecure. Demonstrates advanced scripting capabilities with PowerShell, Terraform, JSON, and Bicep to streamline operations. Committed to delivering scalable solutions while ensuring governance, monitoring, backup strategies (Commvault, Redstor), and disaster recovery protocols are optimised for business continuity.

Overview

10
10
years of professional experience
2011
2011
years of post-secondary education

Work history

Senior Systems Engineer

The Law Society UK
London
2021.05 - 2026.04
  • Deliver cloud-first infrastructure upgrades and modernisation projects across Azure and hybrid environments.
  • Collaborate with third-party partners to ensure continuity and operational excellence
  • Deliver Service Improvement Projects (50% of role) to enhance cloud reliability, performance, and automation
  • Configure, manage, and optimise Azure virtual machines, storage, networking, identity, and security controls
  • Build and maintain CI/CD pipelines using tools such Azure DevOps
  • Automate infrastructure provisioning with IaC tools like Terraform, Bicep, Json
  • Manage cloud environments Azure focusing on scalability, cost optimisation, and resilience
  • Implement monitoring, logging, and alerting using Datadog platform
  • Collaborate with development teams to improve deployment processes and reduce lead time for changes
  • Ensure security best practices across infrastructure, pipelines, and runtime environments
  • Troubleshoot production issues, perform root-cause analysis, and implement long-term fixes
  • Drive continuous improvement in automation, reliability, and operational excellence

Senior Infrastructure Engineer

Save The Children UK
London
2020.03 - 2021.04
  • Lead Azure and M365 administration for a global workforce of 1,000 users
  • Deliver cloud-first infrastructure upgrades and modernisation projects across Azure and hybrid environments.
  • Configure, manage, and optimise Azure virtual machines, storage, networking, identity, and security controls
  • Administer and enhance Microsoft 365, supporting collaboration, identity, compliance, and productivity workloads
  • Support cloud security posture through Symantec Cloud Security, Conditional Access, and best-practice governance
  • Maintain hybrid Active Directory, Windows Server (2008–2016), DNS, DHCP, and Group Policy
  • Deliver Service Improvement Projects (50% of role) to enhance cloud reliability, performance, and automation
  • Implement and support Hyper-V clusters and SolidFire storage solutions within hybrid environments
  • Oversee patch management and compliance across server estate
  • Collaborate with third-party partners to ensure continuity and operational excellence

Microsoft Services Infrastructure Specialist

Marie Curie
London
2018.07 - 2020.02
  • Acted as deputy to the IT Technical Architect for cloud services.
  • Designed, deployed, and maintained Azure IaaS workloads, including VMs, storage, networking, and monitoring
  • Delivered enterprise-wide administration of Microsoft 365 and Intune/MDM services, including conditional access, device compliance, endpoint security, and automation
  • Spearheaded cloud-driven service improvement projects (80% of role)
  • Installed and supported Hyper-V standalone solutions on Windows Server 2016 Core
  • Managed hybrid identity environments with AD, DNS, DHCP, and GPO
  • Administered Palo Alto and Checkpoint firewalls supporting secure cloud connectivity
  • Worked with suppliers to maintain high-quality cloud and infrastructure service delivery
  • Participated in Azure-based infrastructure enhancement and optimisation projects

Senior Infrastructure Analyst

Royal College of Surgeons England
London
2016.04 - 2018.06
  • Providing 2nd/3rd line support to 350 staff
  • Working on infrastructure improvements projects (50%) and BAU (50%)
  • Delegating of tasks to team members
  • Deputising for Infrastructure Manager
  • Implement and support server Infrastructure i.e. Active Directory, DHCP, DNS, Group Policy, Windows Server 2008 & 2012
  • Install, maintain, upgrade, and continuously improvement of college networking infrastructure i.e. Enterasys, Extreme switches, Checkpoint GAIA R77.30, Fortigate Firewall
  • Install, maintain, upgrade and continuously improvement of VMware farm i.e. ESXI 5.0 – 6.0, VDirector and Vshield
  • IIS installation and configuration
  • Manage, configure Sophos UTM web filtering, SMTP proxy, website publishing
  • Administer, configure Checkpoint (vR77.30)
  • Administer Cisco ASA 5506 (v9.5), 5516 (v9.8)
  • Install, configure, Apache (windows installation
  • Administer VPN realms (PulseSecure SA-2500 v8.1R12)
  • Configure/administer Juniper SSG-140
  • Provision/manage SAN storage via Compellent, NET APP consoles
  • Monitor/restore as required from backup solution CommVault (v11)
  • Implement, manage and monitor TMG
  • Migrating development environment/services to Azure Platform
  • Migration of email services Exchange 2013 to Office 365
  • Configuration, administration Skype for Business, Sharepoint Online, OneDrive
  • Liaise with 3rd party suppliers

Education

MSc - Professional Computing

Leeds Beckett University
Leeds

Foundation Degree - Networking Infrastructure

Leeds Beckett University
Leeds

HNC - Computing

Leeds Beckett University
Leeds

Skills

Cloud Platforms

  • Microsoft Azure: IaaS, PAAS, SAAS, VMs, Storage, Networking, NSGs, Policies, Monitoring, Governance, Landing Zone
  • Azure AD / Entra ID: Identity & Access, Conditional Access
  • Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Teams
  • Intune / Endpoint Manager: Device Management, Compliance, App Deployment

Infrastructure & Automation

  • Virtualisation: Azure VMs, Hyper-V, VMware (ESXi, vDirector, vShield)
  • Scripting: PowerShell, Json, terraform, bicep
  • Backup & DR: Redstor, Commvault, SolidFire
  • Monitoring & Patching: Datadog, Windows Server Update Management, custom tooling

Networking & Security

  • Firewalls: CATO SD-WAN, Palo Alto, Checkpoint, Cisco ASA, Sophos UTM, Fortigate
  • VPN: PulseSecure, Juniper SSG, CATOVpn
  • Load-balancing, DNS, DHCP, GPO, IIS
  • Cloud security tools (Symantec Cloud Security, Mimecast)

ADDITIONAL DETAILS

  • Full UK Driving License
  • Eligible for hybrid work and flexible shifts
  • References available upon request

Timeline

Senior Systems Engineer

The Law Society UK
2021.05 - 2026.04

Senior Infrastructure Engineer

Save The Children UK
2020.03 - 2021.04

Microsoft Services Infrastructure Specialist

Marie Curie
2018.07 - 2020.02

Senior Infrastructure Analyst

Royal College of Surgeons England
2016.04 - 2018.06

Foundation Degree - Networking Infrastructure

Leeds Beckett University

HNC - Computing

Leeds Beckett University

MSc - Professional Computing

Leeds Beckett University
Josephine Beckles