Joseph William Hatfield
Castleford
Overview
16
16
years of professional experience
Work History
Sign Maker / Lighting / Fabrication
ASHLEIGH SIGNS
Castleford
11.2025 - Current
- Constructed lighting structures and assembled electric circuits, integrating metals, UPVC, and foam to create distinctive signs and branding products for major clients such as KFC and Premier Inn.
- Constructed durable outdoor signage capable of withstanding adverse weather conditions.
- Executed final production stages, implementing quality control procedures and ensuring product finishing met client specifications.
Warehouse Operative/Dispatch/Joinery
Howdens
Wakefield
11.2024 - 10.2025
- Managed stock and materials in kitchen workshop across departments to ensure availability and organisation.
- Maintained clean work areas and adhered to health and safety guidelines to promote workplace safety.
- Completed assigned tasks systematically to ensure smooth workflow. to meet established targets and deadlines.
Warehouse Operative/Loader
Dpd Local and Dpd Group
York
10.2022 - 11.2024
- Managed daily warehouse operations, overseeing loading and unloading of parcel shipments while ensuring compliance with health and safety regulations for a clean, hazard-free work environment.
- Collaborated with management and drivers to achieve business objectives and facilitated training and onboarding for new team members, enhancing team capability.
Bar Supervisor (Christmas Cover)
Crown Hotel Harrogate
Harrogate
12.2022 - 02.2023
- Supervised lounge bar and wedding suite operations, managed small team on late bar duties, and facilitated guest check-ins and check-outs.
- Oversaw cash handling and general duties for night shifts and events, assisted with bar services and catering, and organised operational tasks.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Maintained clean, organised bar in line with hygiene regulations.
- Trained newly hired employees on service techniques, company procedures and safety processes.
Window Door Fitter Labourer
Yorkshire Architecture Aluminium Services
Leeds
02.2021 - 01.2022
- Installation & Fitting: Performed precise measurements and installation of residential windows and doors, ensuring quality finishes and structural integrity.
- Technical Labor: Utilised specialised hand and power tools to cut, shape, and prepare metal and plastic components for construction phases.
- Preparation & Maintenance: Handled site preparation, including cleaning windows and surfaces, ensuring project readiness and enhancing client satisfaction.
- Site Operations: Executed controlled demolition and debris clearance, ensuring safety and organisation of building sites.
Duty Manager Bar Front of House
Judges Court Hotel
York
04.2020 - 12.2021
- Oversaw night-shift front-of-house operations, including reception duties, guest check-ins, check-outs, booking management, and financial processing.
- Supervised early shifts and bar service while assisting with inventory management, deliveries, auditing, and operational support.
- Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
- Addressed customer complaints with empathy and efficiency, resolving issues to maintain high satisfaction levels.
- Led by example, demonstrating exceptional customer service and encouraging staff to deliver the same high standards.
Nights Bar Kitchen Office Front of House
Safestay Hostels
York
02.2018 - 04.2020
- Managed hospitality, bar, night reception and front-of-house shifts across bar and event spaces, ensuring seamless service delivery.
- Maintained high service standards and operational efficiency while adhering to health, safety, and hygiene regulations, contributing to a safe and welcoming environment.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Night Porter Reception Auditor Bar
THE HOTEL MET LEEDS
Leeds
05.2016 - 02.2018
- Delivered 5-star customer service in fast-paced hostel and event environments, enhancing guest satisfaction and experience.
- Balanced front-of-house reception duties with operational support, including bar service, catering, and housekeeping, ensuring seamless operations.
- Handled reception phone calls to answer questions, resolve complaints and redirect calls.
- Transferred patients to and from wards and departments promptly to facilitate treatment.
- Offered guidance and information to visitors and patients, enhancing their hospital experience.
Customer Assistant / Sales Assistant
Morrison's Plc
Wetherby
03.2010 - 09.2016
- Progressed through six years at Morrisons, evolving from entry-level role to key member of brand-wide expansion team, contributing to successful growth initiatives.
- Adapted across diverse departments, delivering training that equipped new staff with essential skills for effective performance.
Education
Bachelor's - Sports Science
Leeds Beckett University
Leeds06-2020
GCSE - English C, Maths C, Science C, IT Double Award, PE C, Business B
King James High School
Knaresborough06-2010
Foundation degree - Sports a science and Personal Training
Teesside University
Teesside County Borough, North Yorkshire01-2015
Timeline
Sign Maker / Lighting / Fabrication
ASHLEIGH SIGNS
11.2025 - Current
Warehouse Operative/Dispatch/Joinery
Howdens
11.2024 - 10.2025
Bar Supervisor (Christmas Cover)
Crown Hotel Harrogate
12.2022 - 02.2023
Warehouse Operative/Loader
Dpd Local and Dpd Group
10.2022 - 11.2024
Window Door Fitter Labourer
Yorkshire Architecture Aluminium Services
02.2021 - 01.2022
Duty Manager Bar Front of House
Judges Court Hotel
04.2020 - 12.2021
Nights Bar Kitchen Office Front of House
Safestay Hostels
02.2018 - 04.2020
Night Porter Reception Auditor Bar
THE HOTEL MET LEEDS
05.2016 - 02.2018
Customer Assistant / Sales Assistant
Morrison's Plc
03.2010 - 09.2016
Bachelor's - Sports Science
Leeds Beckett University
GCSE - English C, Maths C, Science C, IT Double Award, PE C, Business B
King James High School
Foundation degree - Sports a science and Personal Training
Teesside University