Joseph Wilkes
Harpenden,Hertfordshire
Summary
Dynamic and proven business leader with a focus on systems and implementation, driving strategic growth and organisational management. Highly energised builder of teams, known for a hard-working attitude and dedication to achieving excellence. Committed to leveraging skills in strategic planning and team development to foster innovation and success in future endeavours.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work history
Park manager
Tasman Holiday Parks
South Mission Beach, Australia
2025.06 - 2026.03
- Ensured a welcoming environment for guests and dealt with all visitor enquiries
- Oversaw standards of guest cabin facilities and maintenance
- Upheld compliance standards set by health and safety authorities at all times within the premises.
- Monitored safety regulations to ensure public protection within the holiday park.
- Managed staff rota, improved team efficiency and ordering systems
- Increased visitor satisfaction with consistent management of park facilities.
- Operated light and heavy equipment, including Tractors, ride on lawn mowers and chainsaws and other gardening equipment
Branch Manager
Ashtons Estate Agents Ltd
Harpenden, Hertfordshire
2022.05 - 2025.02
- Improved branch productivity by implementing efficient work schedules.
- Primary business winner
- Partnered with management team to optimise operations and reduce costs.
- Managed daily operations to ensure smooth running of the branch.
- Organised local marketing activities, boosting brand visibility within community.
- Oversaw recruitment process, ensuring selection of competent staff members.
- Directed day-to-day work of 17 employees and motivated teams to exceed objectives.
- Created and led successful business culture focused on performance.
Owner
Yousell Ltd. New Zealand
Christchurch, New Zealand
2020.04 - 2022.03
- Start up business New Model for Private Sales in Real Estate
- Implemented new technologies to enhance operational efficiency.
- Developed relationships with national suppliers of technology and marketing
- Provided exceptional customer service, resulting in business growth over first two years.
- Maintained compliance with industry regulations to avoid any legal issues.
- Established contracts for private sellers with conveyancing partners
- Challenged the conventional Real Estate Model by removing the agent involvement
General Manager
Tall Poppy Real Estate
Paraparaumu, New Zealand
2018.06 - 2020.03
- Oversaw Business rebrand 2019
- Managed growth and onboarding of new franchises from 7 -27 National Franchises
- Directly managed Franchisee Relationships with Head Office
- Extensive travel around New Zealand
- Improved staff retention with robust HR policies and procedures.
- Defined company direction through careful strategic planning.
- Carried out Estate agency training courses for over 150 Salespeople
Director
Ashtons Estate Agents
Harpenden, Hertfordshire
2002.09 - 2017.11
- Increased staff numbers from 30 -130 across 7 office locations during expansion of this Independent Agency.
- Progression from Graduate Salesperson in 2002 to Branch Manager 2004, Director 2011-2017
- Supervised staff training programmes with focus on skill enhancement.
- Championed change initiatives within the organisation for streamlined operations.
- Fostered a positive work environment, increased employee morale and retention Times Top 100 Small Business numerous occasions
- Saw growth of Lettings business established 2005 and Land and New Homes Division to becoming the largest in the County.
- Coordinated large scale projects with successful outcomes.
- Developed comprehensive business plans for company growth.
- Identified and capitalised on growth opportunities in the market.
Education
Bachelor of Arts - Economics & Geography
Loughborough University
Loughborough 1997.09 - 2000.06
Skills
- Proven business leader
- Focus on systems and implementation
- Strategic growth
- Organisational management
- Hard working attitude
- Highly energised builder of teams
Affiliations
- Hiking, swimming, golf, travel, history & culture
Accomplishments
Managed Multi Award winning Estate agency brands internationally.
References
References available upon request.
Timeline
Park manager
Tasman Holiday Parks
2025.06 - 2026.03
Branch Manager
Ashtons Estate Agents Ltd
2022.05 - 2025.02
Owner
Yousell Ltd. New Zealand
2020.04 - 2022.03
General Manager
Tall Poppy Real Estate
2018.06 - 2020.03
Director
Ashtons Estate Agents
2002.09 - 2017.11
Bachelor of Arts - Economics & Geography
Loughborough University
1997.09 - 2000.06