JOSEPH ROBINSON
London,ENG
Summary
I have accomplished so much at a young age compared to many young people. That is due to the fact I love working with people no matter who they are. I've built so many friendships through work experience and I know I can build more. Other all I have a desire to achieve more. I am hardworking, kind, honest with a positive attitude who is not reluctant to take orders from no one.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Event Steward supervisor
Leyton Orient Football Club
Leyton, Waltham Forest
07.2025 - Current
- Addressed passenger complaints swiftly, implementing solutions that benefitted both parties.
- Coordinated with other supervisors to maintain consistency across shifts.
- Identified potential risks and mitigated them through proactive measures.
- Provided constructive feedback to staff for improved performance levels.
- Monitored employee attendance records for maintaining discipline within the team.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Fostered a positive work culture to boost employee morale.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Conducted pre-event briefings, promoting clear communication among team members.
- Ensured safety at events by managing crowd control effectively.
- Facilitated communication between event management and guests for clarity on any issues raised.
- Handled emergencies calmly, ensuring safe evacuation when necessary.
- Directed attendees to their seats, enhancing overall experience.
- Adhered strictly to safety regulations for a secure environment.
- Coordinated with other staff members to deliver seamless events.
- Liaised with local authorities, ensuring legal compliance during events.
- Checked tickets at entrance points, preventing unauthorised access.
- Ensured guest comfort by providing information about facilities available at the venue.
- Reported any suspicious activities promptly, contributing towards event security.
- Monitored visitor behaviour, maintaining a pleasant atmosphere at all times.
- Increased security with vigilant observation of surroundings.
- Promoted positive guest relations through polite and professional interaction.
- Responded promptly to incidents, minimising potential disruption or harm.
- Patrolled premises regularly to maintain high security standards.
- Conducted bag and body searches, ensuring no prohibited or restricted items were taken into secured zones.
- Created a welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.
- Performed thorough pre and post-event safety checks to verify compliance with relevant policies and procedures.
- Maintained balanced attendee flow, identifying and promptly addressing signs of overcrowding.
- Prevented unlawful entry into venues by checking tickets for validity and authenticity.
- Minimised security risks by monitoring crowd behaviour and promptly resolving issues.
- De-escalated conflict by maintaining calm and firm tone in partnership with security personnel.
- Guaranteed health and wellbeing of attendees, providing effective risk assessments and emergency response procedures.
- Ensured outstanding customer service with quick turnaround times and excellent rapport building.
Actor
Cowley, Knox & Guy
London, City of London
04.2025 - Current
- Worked closely with directors to interpret scripts effectively.
- Mastered dialogue delivery techniques resulting in convincing performances.
- Performed voice-over work for various advertisements, increasing brand appeal.
- Engaged in improvisation exercises enhancing creative contribution to the performance.
- Collaborated on script development for improved storylines.
- Took direction from multiple people whilst maintaining consistent interpretation of character throughout filming.
- Delivered emotive performances to captivate audiences.
University ambassador
Rose Bruford College
London, Bexley
03.2025 - Current
- Liaised with faculty members to address student concerns effectively addressing issues promptly.
- Represented university at various events, elevating its visibility in the education sector.
- Facilitated orientation sessions to help new students acclimate quickly to campus life.
- Answered enquiries from potential students to facilitate informed decision making.
- Participated in training workshops increasing knowledge about latest educational trends.
- Promoted university's reputation by organising and leading campus tours.
- Promoted diversity initiatives on campus fostering an inclusive environment.
- Managed information desks during events providing accurate details about courses offered.
Event steward
Wembley Stadium
London, Greater London
02.2025 - Current
- Collaborated with team members for efficient workflow during peak hours.
- Delivered exceptional customer service for enhanced guest experience.
- Promoted from junior steward due to dedication and excellent work performance.
- Executed safety protocols with daily safety checks and emergency drills.
- Observed punctuality diligently, contributing positively to the team's efficiency.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
- Adhered to health and safety regulations to maintain a safe working environment.
- Participated in training sessions for enhanced professional development.
- Maintained uniform neatness as per company guidelines.
- Promoted positive guest relations through polite and professional interaction.
- Ensured safety at events by managing crowd control effectively.
- Monitored visitor behaviour, maintaining a pleasant atmosphere at all times.
- Conducted pre-event briefings, promoting clear communication among team members.
- Increased security with vigilant observation of surroundings.
- Facilitated communication between event management and guests for clarity on any issues raised.
- Reported any suspicious activities promptly, contributing towards event security.
- Maintained cleanliness throughout the venue with regular checks and cleanups.
- Managed ticket sales and distribution for efficient entry procedures.
- Directed attendees to their seats, enhancing overall experience.
- Responded promptly to incidents, minimising potential disruption or harm.
- Liaised with local authorities, ensuring legal compliance during events.
- Patrolled premises regularly to maintain high security standards.
- Adhered strictly to safety regulations for a secure environment.
- Coordinated with other staff members to deliver seamless events.
- Checked tickets at entrance points, preventing unauthorised access.
- Handled emergencies calmly, ensuring safe evacuation when necessary.
- Conducted bag and body searches, ensuring no prohibited or restricted items were taken into secured zones.
- Created a welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.
- Performed thorough pre and post-event safety checks to verify compliance with relevant policies and procedures.
- Maintained balanced attendee flow, identifying and promptly addressing signs of overcrowding.
- Prevented unlawful entry into venues by checking tickets for validity and authenticity.
- Minimised security risks by monitoring crowd behaviour and promptly resolving issues.
Event steward
Arsenal Football Club
Holloway, Islington
08.2022 - Current
- Ensured outstanding customer service with quick turnaround times and excellent rapport building.
- Facilitated smooth running of Sports Events+ live music events with audiences up to 60000.
- Created a welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.
- Conducted bag and body searches, ensuring no prohibited or restricted items were taken into secured zones.
- De-escalated conflict by maintaining calm and firm tone in partnership with security personnel.
- Maintained balanced attendee flow, identifying and promptly addressing signs of overcrowding.
- Minimised security risks by monitoring crowd behaviour and promptly resolving issues.
- Reported any suspicious activities promptly, contributing towards event security.
- Monitored visitor behaviour, maintaining a pleasant atmosphere at all times.
- Conducted pre-event briefings, promoting clear communication among team members.
- Coordinated with other staff members to deliver seamless events.
- Maintained cleanliness throughout the venue with regular checks and cleanups.
- Handled emergencies calmly, ensuring safe evacuation when necessary.
- Provided excellent customer service for guests' satisfaction.
- Increased security with vigilant observation of surroundings.
- Managed ticket sales and distribution for efficient entry procedures.
- Directed attendees to their seats, enhancing overall experience.
- Patrolled premises regularly to maintain high security standards.
- Assisted in set up and tear down to ensure smooth event execution.
- Ensured safety at events by managing crowd control effectively.
- Promoted positive guest relations through polite and professional interaction.
- Facilitated communication between event management and guests for clarity on any issues raised.
- Liaised with local authorities, ensuring legal compliance during events.
- Responded promptly to incidents, minimising potential disruption or harm.
- Ensured guest comfort by providing information about facilities available at the venue.
- Checked tickets at entrance points, preventing unauthorised access.
- Adhered strictly to safety regulations for a secure environment.
- Performed thorough pre and post-event safety checks to verify compliance with relevant policies and procedures.
- Prevented unlawful entry into venues by checking tickets for validity and authenticity.
Teaching assistant in primary school
Tempest Resourcing
London/Essex/Kent
03.2022 - Current
- Observed pupils closely in classroom environment to foster engagement.
- Created and distributed instructional materials for group and one-on-one use.
- Supervised pupils during lunchtimes and educational visits.
- Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
- Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Acted as superb role model, consistently promoting school mission and values.
- Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
- Created positive, engaging learning environments to improve student experiences.
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
- Maximised class teacher productivity by preparing work and activities in advance of lessons.
- Offered support to special needs students, guaranteeing safety and access to equitable learning.
- Minimised distraction by creating and maintaining clean, safe and organised classroom.
- Prepared visual aids, equipment and classroom displays for daily lessons.
- Helped student to build confidence by cultivating trusted atmosphere in group settings.
- Managed pupil behaviour to cultivate focused and productive classes.
- Responded to changing needs of pupils and staff to provide maximum help and support.
- Identified disruptions to learning and discretely addressed issues where possible.
- Aided improvements in educational, emotional and social development.
Event Steward
Leyton Orient (Casual)
Leyton, Waltham Forest
12.2019 - Current
- Created a welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.
- Ensured outstanding customer service, attending pre-event briefings to improve safety and attendee knowledge.
- Enabled efficient conflict management, communicating with other security personnel, using electronic equipment.
- Prevented unlawful entry into venues by checking tickets for validity and authenticity.
- Minimised security risks by monitoring crowd behaviour and promptly reporting perceived dangers to superviser.
- Maintained even attendee flow, identifying and promptly addressing signs of overcrowding.
- Facilitated communication between event management and guests for clarity on any issues raised.
- Promoted positive guest relations through polite and professional interaction.
- Conducted pre-event briefings, promoting clear communication among team members.
- Coordinated with other staff members to deliver seamless events.
- Patrolled premises regularly to maintain high security standards.
- Maintained cleanliness throughout the venue with regular checks and cleanups.
- Managed ticket sales and distribution for efficient entry procedures.
- Directed attendees to their seats, enhancing overall experience.
- Adhered strictly to safety regulations for a secure environment.
- Increased security with vigilant observation of surroundings.
- Liaised with local authorities, ensuring legal compliance during events.
- Ensured guest comfort by providing information about facilities available at the venue.
- Reported any suspicious activities promptly, contributing towards event security.
- Provided excellent customer service for guests' satisfaction.
- Ensured safety at events by managing crowd control effectively.
- Checked tickets at entrance points, preventing unauthorised access.
- Monitored visitor behaviour, maintaining a pleasant atmosphere at all times.
- Conducted bag and body searches, ensuring no prohibited or restricted items were taken into secured zones.
- Performed thorough pre and post-event safety checks to verify compliance with relevant policies and procedures.
- Maintained balanced attendee flow, identifying and promptly addressing signs of overcrowding.
- Minimised security risks by monitoring crowd behaviour and promptly resolving issues.
Musician
London African Gospel Choir (Casual)
London, Greater London
04.2018 - Current
- Covered a varied musical repertoire from Gospel to African Music.
- Maintained and improved skills through regular practice and performances.
- Travelled to New York for recitals at Concert venues.
- Performed in Large concerts to audiences of 10000 as part of a large ensemble.
- Showcased a wide range of specialises on the Saxophone
- Achieved up to £120 a gig by performing.
- Perform before live audiences.
- Specialise in playing a specific family of instruments and/or a particular type of music.
- Play musical instruments as soloists, or as members or guest artists of musical groups such as orchestras, ensembles or bands. Play from memory or by following scores.
- Sight-read musical parts during rehearsals.
- Make or participate in recordings in music studios. Improvise music during performances.
Actor
Alphabet Management
London, England, England
07.2017 - Current
- Organise and help out with various community events all over the borough.
- Study and rehearse roles from scripts in order to interpret, learn and memorise lines, stunts and cues, as directed.
- Work closely with directors, other actors and playwrights to find the best interpretation of the role.
- Collaborate with other actors as part of an ensemble.
- Perform humorous and serious interpretations of emotions, actions and situations using body movements, facial expressions and gestures.
- Attend auditions and casting calls in order to audition for roles.
- Portray and interpret roles using speech, gestures and body movements in order to entertain, inform or instruct radio, film, television or live audiences.
Activity leader
Alpadia Language School
London, Camden
07.2024 - 08.2025
- Encouraged active participation from all members during sessions, fostering an inclusive environment.
- Established rapport with participants through effective communication skills.
- Devised activity schedules for optimal participant engagement.
- Demonstrated flexibility whilst managing diverse groups with varying interests and abilities.
- Managed conflicts within the group, maintaining a harmonious atmosphere.
- Introduced new activities to keep participants interested and engaged.
- Collaborated closely with other leaders to plan cohesive programmes.
- Fostered a sense of community with engaging team-building exercises.
- Maintained records of each session, noting key achievements or areas for improvement.
- Received positive feedback from participants by providing enjoyable and meaningful experiences.
- Coordinated logistics for field trips, ensuring smooth operations on the day of the event.
- Ensured adherence to rules during activities, promoting fair play amongst members.
- Provided support to individuals struggling with tasks, demonstrating patience and understanding.
- Enhanced team morale by conducting interactive games and activities.
Steward
Wise Security (Casual)
London, Greater London
12.2021 - 09.2022
- Advised customers on logistical queries, demonstrating clear understanding of site layout and event timetables.
- Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas.
- Interacted with guests and staff to build rapport.
- De-escalated and resolved conflicts with firm and professional style.
- Upheld outstanding cleaning standards by thoroughly sanitising food preparation areas and cooking equipment.
- Assessed sites before events to identify potential risks or challenges.
- Complied with food storage, hygiene and safety policies.
- Welcomed attendees and promptly resolved queries.
- Improved service times by processing orders with precision.
- Enforced social distancing measures to protect guest safety.
- Cleared venues and removed waste following events.
- Conducted comprehensive bag searches and ID checks.
Children's Ministry Worker
Emmanuel Community Church International (Casual)
London, Greater London
09.2019 - 09.2022
- Consulted with families to discuss activities and behaviours of each child.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
- Planned and managed learning-focused, imaginative and play-oriented activities for small children.
- Kept areas clean, organised and stocked, and sanitised surfaces and toys each child.
- Used positive reinforcement techniques to promote patience and other good behaviours in children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Teaching Assistant Level 3
Roding Primary School & Nursery
Woodford Green, Redbridge
09.2020 - 04.2022
- Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
- Provided outstanding support to special needs students, ensuring safety and access to equitable learning.
- Monitored and documented students' academic progress, enabling accurate development reporting.
- Provided helpful maths and English support to early years, Key Stage 2 & 3 pupils.
- Created positive, engaging learning environments to improve student experiences.
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
- Assisted with marking assessments, reporting feedback to students and parents to maintain ongoing improvement.
- Provided additional learning support to small student groups, enabling improved academic confidence.
- Distributed educational materials and resources, ensuring students were adequately prepared for lessons.
- Helped teacher organise class spaces and prepare materials for upcoming lessons.
- Applied student assessment information to personalise support for students struggling with assignments.
- Monitored children in spaces between classes, keeping disruptions to minimum.
- Supported students individually during in-class activities and projects.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Maintained child safety, security, and good behaviour during classroom and outdoor activities.
- Arranged recreational spaces and equipment to encourage physical activity.
- Assisted teacher with using support equipment and computers during lessons.
- Kept class records current with attendance information and student grades.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Tutored students in reading, language arts and other subjects.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Organized and guided skills practice, research and memorization tasks for students.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Worked under direction of licensed teacher in and outside of classroom.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Promoted physical, mental and social development using classroom games and activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Completed daily reports, meal count sheets and attendance logs.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Assessed student assignments to check quality and completeness before submission for grading.
Volunteer Teaching Assistant
Young & Talented (Casual)
London, Greater London
09.2017 - 09.2021
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- England I help teach acting, dance and singing to kids ages 5 to 16.
- I supervise little children during the day ensuring there health and safety.
- Drove social, emotional, intellectual, and physical development through age-appropriate activities.
- Prepared teaching materials and set up audio-visual equipment.
Volunteer
Salaam Peace
London, England, England
02.2015 - 03.2016
- As a training sports coach I helped teach Sports to children ages 7 to 10.
- I supervised young children ensuring there safety and enjoyment.
- Coordinated with parents, boosters and other resources to meet all team needs, including Sports equipment and Safety arrangements.
- Created a welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.
Education
Bachelor of Arts - Actor Musicianship
Rose Bruford College of Theatre and Performance
Sidcup 09.2022 - 09/2025
NVQ Level 3 - Supervisor in Spectator Safety
Leyton Orient Football Club
London 07/2025 - 09/2025
NVQ Level 2 - Spectator Safety
Wise Security
London06.2022
NVQ Level 3 - Teaching Assistant Level 3
New City College
London04.2022
SVQ Level 1 -
Leyton Sixth Form
London2019
GCSE -
Chobham Academy
London2017
Skills
- Music
- Acting
- Football
- Cricket
- Basketball
- Public Speaking
- Process implementation
- Time management
- Self-motivated
- Team player
- Strong verbal communication
- Behaviour standards
- Group facilitation
- Physical and endurance training
- Training exercises
- Music theory
- Composition and arrangements
- Live performance and recording
- Team leadership
- Safety awareness
- Health and safety awareness
- Subject-specific support
- SEND learning barriers knowledge
- Key Stage 3 / 4 teaching support
- Small group interventions
- Student progress monitoring
- In-class SEND support
Certification
- Associated Board of the Royal School of Music Grade 5 Theory
- UAL Extended Diploma Music Performance & Production - Merit
- AQA Steel Pan 2013
- Jack Petchey Achievement Award 2017
- AQA Music & Video Production 2014
- Silver Arts Award 2015
- Young Lions Christian Leadership Course Year 1 2017
- Young Lions Christian Leadership Course Year 2 2018
- Queen Mary University of London Broadening Horizons Gold 2018
- Level 3 Diploma in Supporting Teaching and Learning
- Level 3 Diploma in Supporting Teaching and Learning Apprentice
- NVQ Level 2 in Spectator Safety
- NVQ Level 3 Supervisor in Spectator Safety
- BA Honours in Actor Musicianship
- Paediatric First Aid
- Action Counters Terrorism (ACT) E-Learning
- Duke of Edinburgh Bronze
Timeline
Event Steward supervisor
Leyton Orient Football Club
07.2025 - Current
Actor
Cowley, Knox & Guy
04.2025 - Current
University ambassador
Rose Bruford College
03.2025 - Current
Event steward
Wembley Stadium
02.2025 - Current
Activity leader
Alpadia Language School
07.2024 - 08.2025
Bachelor of Arts - Actor Musicianship
Rose Bruford College of Theatre and Performance
09.2022 - 09/2025
Event steward
Arsenal Football Club
08.2022 - Current
Teaching assistant in primary school
Tempest Resourcing
03.2022 - Current
Steward
Wise Security (Casual)
12.2021 - 09.2022
Teaching Assistant Level 3
Roding Primary School & Nursery
09.2020 - 04.2022
Event Steward
Leyton Orient (Casual)
12.2019 - Current
Children's Ministry Worker
Emmanuel Community Church International (Casual)
09.2019 - 09.2022
Musician
London African Gospel Choir (Casual)
04.2018 - Current
Volunteer Teaching Assistant
Young & Talented (Casual)
09.2017 - 09.2021
Actor
Alphabet Management
07.2017 - Current
Volunteer
Salaam Peace
02.2015 - 03.2016
NVQ Level 3 - Supervisor in Spectator Safety
Leyton Orient Football Club
07/2025 - 09/2025
NVQ Level 2 - Spectator Safety
Wise Security
NVQ Level 3 - Teaching Assistant Level 3
New City College
SVQ Level 1 -
Leyton Sixth Form
GCSE -
Chobham Academy
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