Joseph Pinnock
Rugby,Warwickshire
Summary
Creative and motivated graduate with a Degree in Filmmaking and Production, with experience in visual storytelling and working in team-based environments, pushing new offers and products. Currently working in a customer-facing role, developing strong communication and interpersonal skills. Developing a strong interest in multi-media marketing and creating content, especially through digital platforms and focusing on how engaging content can attract and retain audiences. Seeking an opportunity to build practical skills through hands on experience within an apprenticeship.
Overview
2
2
years of professional experience
Work history
Customer Service Manager
Coral
Rugby
2024.10 - Current
- Deliver excellent customer service in a fast-paced environment
- Built strong communication skills through daily interaction with customers
- Maintained shop standards and ensured compliance with company procedures
- Worked as part of the team to meet business targets
- Promoted in-store offers and encouraged customer engagement
Education
Bachelor of Arts - Filmmaking and Production
Birmingham City University
Birmingham /2019 - /2024
A-Levels -
John Cleveland College
HinckleyGCSEs -
St. Martin's Cstholic Voluntary Academy
Earl Shilton /2014 - /2016
Skills
- Strong communication and interpersonal skills
- Teamwork and collaboration
- Organisation and time management
- Customer service exoerience
- Microsoft 365
- Basic understanding of content creation and digital platforms
Affiliations
- Content creation, storytelling and digital media
- Consistently working out and playing basketball
- Brushing up on my editing skills
Timeline
Customer Service Manager
Coral
2024.10 - Current
Bachelor of Arts - Filmmaking and Production
Birmingham City University
/2019 - /2024
A-Levels -
John Cleveland College
GCSEs -
St. Martin's Cstholic Voluntary Academy
/2014 - /2016