Joseph Okunseri
Basingstoke
Summary
Postgraduate student in Forensic Computing and Cyber Security, seeking to build a career in the Technology and Business sector. A driven individual with leadership experience, strong analytical skills, and effective communication abilities. Gained 2 years of experience as a Management Trainee at Enterprise Rent-A-Car, honing business acumen and problem-solving capabilities. Combined with IT expertise from university studies, these skills position me as an excellent fit for an IT Business Analyst role, bridging business needs with technical solutions.
Overview
10
10
years of professional experience
Work history
Accounts and administration manager
Enterprise Rent-A-Car
Slough
03.2025 - Current
- Cultivated client trust through timely resolution of account discrepancies.
- Oversaw staff training programmes that significantly enhanced departmental productivity.
- Developed weekly performance reports to analyse team effectiveness.
- Looking after various dealerships in the uk and helping them with non-fault claims for there customers
Management Trainee
Enterprise Rent-a-car
Basingstoke
09.2022 - 03.2025
- Resolve customer inquiries (insurance, retail, corporate), averaging 100+ calls daily
- Interacted with car dealerships and implemented marketing strategies
- Monitored accident claims and managed customer service complaints
- Drove product sales and supported team growth and development
- Job shadowing; working closely with the I.T Business Analysis team.
- Developed leadership skills for improved project execution.
Porter
Remedy Oak Golf Club
Wimborne
03.2022 - 09.2022
- Organised and prepared the golf driving range.
- Cleaned up to 20 buggies daily
- Maintained security after guests' departure
Online Store Picker
Iceland Food Warehouse
Basingstoke
04.2020 - 09.2020
- Worked as a key worker during COVID-19
- Prepared online orders and operated tills
Sales Assistant
Tesco
Basingstoke
01.2016 - 01.2019
- Operated tills, assisted customers, and developed strong customer service skills
Education
GCSES - EXAMS
Bishop Challoner Catholic Secondary School
Basingstoke, Hampshire 09.2011 - 05/2016
BSc (HONS) - Forensics and Cyber Security
Bournemouth University
Bournemouth, England 09/2019 - 05/2022
Diploma of Higher Education - Information Technology
Queen Mary's College
Basingstoke, Hampshire 09/2016 - 05/2017
Diploma of Higher Education - Business
Queen Mary's College
Basingstoke, Hampshire 05/2017 - 09/2019
Skills
- Team Building
- Customer-Focused
- Time Management
- Marketing
- Problem-Solving
- Analytical Thinking
- Data confidentiality
- Effective leadership
- Profit and loss statement interpretation
- Time efficiency management
- Business administration
- Excel spreadsheets
Affiliations
- Volunteer at church's homeless shelter
- Football coach and player
- Dedicated gym-goer
References
References available upon request.
Timeline
Accounts and administration manager
Enterprise Rent-A-Car
03.2025 - Current
Management Trainee
Enterprise Rent-a-car
09.2022 - 03.2025
Porter
Remedy Oak Golf Club
03.2022 - 09.2022
Online Store Picker
Iceland Food Warehouse
04.2020 - 09.2020
Sales Assistant
Tesco
01.2016 - 01.2019
GCSES - EXAMS
Bishop Challoner Catholic Secondary School
09.2011 - 05/2016
BSc (HONS) - Forensics and Cyber Security
Bournemouth University
09/2019 - 05/2022
Diploma of Higher Education - Information Technology
Queen Mary's College
09/2016 - 05/2017
Diploma of Higher Education - Business
Queen Mary's College
05/2017 - 09/2019