Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph Musah

Senior Health Care Assistant/Team Leader
Wolverhampton,WLV

Summary

With over 7 years of experience in care delivery, I am a dedicated and adept nursing professional skilled in clinical assessment and providing compassionate, patient-centered care. At Ready Care Private Limited, I significantly enhanced patient satisfaction by mentoring junior staff and streamlining healthcare protocols. My expertise in dementia care and behavioral support, combined with strong leadership and empathetic communication skills, ensures high-quality care across various medical settings. I excel in writing detailed care plans, taking patients' vitals, and delivering excellent communication for effective patient care coordination. As a detail-oriented team player with strong organizational abilities, I am proficient in managing multiple projects simultaneously with a high degree of accuracy, even in fast-paced environments.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Senior Health Care Assistant/ Team Leader

Ready Care Private Limited
Nottingham, ENG
04.2024 - Current
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Administered medications and checking Patients' Vitals
  • Demonstrated adaptability in working with various healthcare settings including hospitals, nursing homes, private residences, and community clinics providing consistent quality care regardless of location.
  • Assisted in the development of new protocols designed to improve efficiency within healthcare facilities while maintaining high levels of patient care quality.
  • Provided emotional support to patients and families during difficult times, fostering trust and building strong relationships within the community.
  • Assisting nurses and doctors with medical procedures and patient care tasks, such as taking vital signs, dressing wounds, and administering medications under supervision.
  • Overseeing and mentoring junior healthcare assistants, ensuring they provide care to the required standards and helping them develop their skills.
  • Assisting patients with activities of daily living (ADLs) to promote independence and improve their quality of life.
  • Educating patients and their families about care routines, health management, and post-discharge care.
  • Performing various administrative duties, such as scheduling, maintaining inventories, and ensuring compliance with health and safety regulations.
  • Helping with the process of admitting new patients and preparing patients for discharge, including ensuring all necessary paperwork is completed.
  • Ensuring that medical equipment is clean, functional, and available when needed, and reporting any issues or needs for repairs.
  • Monitoring and recording patients' conditions, including noting any changes and reporting them to nursing staff or doctors.
  • Contributing to the development and implementation of patient care plans, ensuring individualized care that meets each patient's needs.
  • Maintaining accurate and up-to-date patient records, including care given, observations made, and any changes in condition.
  • Performing various administrative duties, such as scheduling, maintaining inventories, and ensuring compliance with health and safety regulations.

Senior Health Care Assistant/Team Leader

Rainbow Care Solutions
09.2021 - 03.2024
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Demonstrated adaptability in working with various healthcare settings including hospitals, nursing homes, private residences, and community clinics providing consistent quality care regardless of location.
  • Assisted in the development of new protocols designed to improve efficiency within healthcare facilities while maintaining high levels of patient care quality.
  • Provided emotional support to patients and families during difficult times, fostering trust and building strong relationships within the community.
  • Assisting nurses and doctors with medical procedures and patient care tasks, such as taking vital signs, dressing wounds, and administering medications under supervision.
  • Overseeing and mentoring junior healthcare assistants, ensuring they provide care to the required standards and helping them develop their skills.
  • Assisting patients with activities of daily living (ADLs) to promote independence and improve their quality of life.
  • Educating patients and their families about care routines, health management, and post-discharge care.
  • Performing various administrative duties, such as scheduling, maintaining inventories, and ensuring compliance with health and safety regulations.
  • Helping with the process of admitting new patients and preparing patients for discharge, including ensuring all necessary paperwork is completed.
  • Ensuring that medical equipment is clean, functional, and available when needed, and reporting any issues or needs for repairs.
  • Monitoring and recording patients' conditions, including noting any changes and reporting them to nursing staff or doctors.
  • Contributing to the development and implementation of patient care plans, ensuring individualized care that meets each patient's needs.
  • Maintaining accurate and up-to-date patient records, including care given, observations made, and any changes in condition.
  • Performing various administrative duties, such as scheduling, maintaining inventories, and ensuring compliance with health and safety regulations.

Orderly

Maximum Care Clinic And Maternity
01.2017 - 08.2018
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisting with Admissions and Discharges
  • Cleaning and Sanitization
  • Transporting Specimens and Supplies
  • Supporting Medical Procedures
  • Maintaining Safety Standards
  • Documenting Activities
  • Supporting Patient Activities

Education

NVQ 3 - Children And Adult Care

Association of Learning
United Kingdom
04.2001 -

Bachelor of Law - Law

Ambrose Alli University
Ekpoma, Nigeria
09.2009 - 10.2014

Skills

  • Clinical assessment

  • Dementia Care

  • Behavioral support

  • Patient Care Coordination

  • De-escalation Technique

  • Compassionate and personalised care

  • Clear Communication

  • Active listening

  • Record-keeping and documentation

  • Supervision

  • Conflict resolution and problem-solving skills

  • Time management and organizational skills

  • IT Skills

  • calm and effective under pressure

  • Flexibility in managing a diverse workload

  • Patient education

Accomplishments

  • Enhanced Patient Satisfaction: Successfully increased patient satisfaction scores by mentoring junior staff and implementing streamlined healthcare protocols at Ready Care Private Limited.
  • Dementia Care Expertise: Developed specialized care plans for dementia patients, resulting in improved patient outcomes and enhanced quality of life.
  • Leadership and Team Development: Effectively supervised and mentored a team of healthcare assistants, fostering a collaborative and efficient working environment.
  • Streamlined Care Processes: Introduced new protocols and procedures that increased efficiency and reduced patient wait times.
  • Clinical Proficiency: Demonstrated excellence in clinical skills such as taking patient vitals, conducting clinical assessments, and providing behavioral support.
  • Care Plan Excellence: Consistently wrote comprehensive and personalized care plans that met individual patient needs and compliance standards.
  • Effective Communication: Maintained clear and empathetic communication with patients, families, and multidisciplinary teams, enhancing patient care coordination.
  • Organizational Skills: Managed multiple projects and tasks with a high degree of accuracy in a fast-paced healthcare environment.
  • Patient Safety and Compliance: Ensured adherence to health and safety regulations, contributing to a safe and compliant care environment.

Timeline

Senior Health Care Assistant/ Team Leader

Ready Care Private Limited
04.2024 - Current

Senior Health Care Assistant/Team Leader

Rainbow Care Solutions
09.2021 - 03.2024

Orderly

Maximum Care Clinic And Maternity
01.2017 - 08.2018

Bachelor of Law - Law

Ambrose Alli University
09.2009 - 10.2014

NVQ 3 - Children And Adult Care

Association of Learning
04.2001 -
Joseph MusahSenior Health Care Assistant/Team Leader