Summary
Overview
Work History
Education
Skills
skills and languages
marital status
personal information
Languages
Certification
Timeline
Generic
Joseph Michael

Joseph Michael

London

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retails Operations Admin

CH & CO
07.2023 - Current
  • Streamlined retail operations by implementing efficient inventory management systems and staff scheduling strategies.
  • Enhanced customer satisfaction by regularly evaluating store layouts, optimizing product placement, and ensuring clean facilities.
  • Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
  • Reduced shrinkage rates with vigilant loss prevention efforts and comprehensive staff training programs.
  • Analyzed sales data to identify trends, optimize inventory levels, and make informed decisions on future buying strategies.
  • Oversaw successful store openings from site selection to grand opening events, ensuring timely launches and smooth transitions for new teams.
  • Ensured compliance with all safety regulations, conducting routine audits to maintain a safe shopping experience for customers and employees alike.
  • Maintained focus during busy times and delegated tasks to employees to keep the business running smoothly.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
  • Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Senior Sales Executive

Terrain Floorings LLC, Dubai Emirate
01.2018 - 11.2022
  • Develop business and secure projects by continuously monitoring the markets builders / architects to achieve desired sales results
  • Contact new and existing customers to discuss their needs and answer their questions about products, prices, availability, product uses, and credit terms
  • Assist customers in making product selection, based on their needs and product specifications
  • Responsible for the execution of projects including order generation, collection, product arrangement and complaint handling
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information
  • Achieve company's target in terms of sales volume and value.

Business Development Executive - Dubai Emirate

Fusion Floors LLC
01.2014 - 12.2017
  • Develop business and secure projects by continuously visiting markets builders / architects to achieve desired sales results
  • Contact new and existing customers to discuss their needs and answer their questions about products, prices, availability, product uses, and credit terms
  • Assist customers in making product selection, based on their needs and product specifications
  • Responsible for the execution of projects including order generation, collection, product arrangement and complaint handling
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information
  • Achieve company's target in terms of sales volume, value and timely collections.

Education

MBA - Logistics And Materials Management

NIBM
India
01.2011

Bachelor of Arts - Economics

MG University
India
01.2003

Skills

  • Merchandising Strategies
  • Store Operations
  • Adaptability
  • Customer Service
  • Administrative Documentation
  • Work Area Inspection
  • Performance Analysis
  • Promotional Planning
  • Multitasking Abilities
  • Recordkeeping
  • Dependable and Responsible
  • PPE use
  • Excellent Communication
  • Flexible and Adaptable
  • MS Office
  • Attention to Detail

skills and languages

  • MS Office (Excel, Word, PowerPoint)
  • Internet and Email applications Baan, WM9
  • English
  • Hindi
  • Malayalam
  • Tamil

marital status

Married

personal information

  • Date of Birth: 01/31/82
  • Nationality: Indian
  • Visa Status: UK Dependent Visa - Right to work

Languages

English
Full Professional
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Professional Working
Urdu
Professional Working

Certification

CH&CO HEALTH & SAFETY FOR MANAGERS

CH&CO FOOD SAFETY LEVEL 3

CH&CO ABC-BURNS AND SCALDS

CH&CO WORKPLACE SAFETY

CH&CO FOOD ALLERGIES

CH&CO ABC-PERSONAL PROTECTIVE EQUIPMENT

Timeline

Retails Operations Admin

CH & CO
07.2023 - Current

Senior Sales Executive

Terrain Floorings LLC, Dubai Emirate
01.2018 - 11.2022

Business Development Executive - Dubai Emirate

Fusion Floors LLC
01.2014 - 12.2017

MBA - Logistics And Materials Management

NIBM

Bachelor of Arts - Economics

MG University
Joseph Michael