Summary
Overview
Work history
Education
Skills
Websites
REFERENCES
HOBBIES & INTERESTS
VOLUNTEER EXPERIENCE
Timeline
Generic

JOSEPH MADUKA

York,North Yorkshire

Summary

I am a second-year Business Management student at York St John University seeking practical experience within a community-focused and sustainability-driven project. I am highly organised, detail-focused, and confident communicating professionally with students, staff, and stakeholders to coordinate activities and support project delivery. I have experience managing records, maintaining accurate logs, and following up with individuals to meet deadlines. I work well both independently and as part of a team, and I am keen to contribute positively to the Friendly Living Fund by supporting funded projects, increasing visibility of the scheme, and developing my skills in community engagement, communication, and impact evaluation.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Student Ambassador

York St John University
2025.11 - 2026.04
  • Act as a professional representative of York St John University in a public-facing role.
  • Communicate confidently with prospective students, visitors, and staff, providing clear and accurate information.
  • Support university events and initiatives, demonstrating reliability, approachability, and strong interpersonal skills.
  • Work collaboratively with staff and fellow ambassadors while managing responsibilities independently.
  • Maintain professionalism, confidentiality, and a welcoming approach at all times.

Customer Assistant

London North Eastern Railway
York
2025.08 - 2026.04
  • Assist customers with travel queries, ticket information, and journey planning.
  • Make clear and timely announcements regarding train arrivals, delays, and platform changes.
  • Identify and report hazards or suspicious activity
  • Work collaboratively with colleagues and train crew to ensure smooth operations.

Customer assistant

Morrisons Supermarket
Malton, North Yorkshire
2024.11 - 2025.07
  • Deliver high-quality customer service while handling enquiries professionally and
    efficiently.
  • Follow organisational procedures accurately while maintaining attention to detail.
  • Manage tasks independently and meet deadlines in a fast-paced environment.
  • Remain calm under pressure and resolve issues appropriately while working as part of
    a team.

Cleaning

Shoprite
Nigeria
2023.10 - 2024.08
  • Worked independently to maintain hygiene, safety, and cleanliness standards.
  • Demonstrated strong reliability, organisation, and time management.
  • Followed procedures carefully and ensured consistency in task completion.

Assistant Secretary

Ogbomoso Akata Iranlowo Oluwa C.I.C.U Ltd
2021.10 - 2023.09
  • Provided administrative and organisational support within a cooperative organisation.
  • Maintained registers, statutory records, and confidential documentation.
  • Organised meetings, prepared agendas, and recorded accurate minutes.
  • Coordinated communication between directors, chairpersons, members, and stakeholders.
  • Demonstrated discretion, attention to detail, and strong organisational skills.

Education

BSc (Hons) - Business Management

York St John University
2024.09 -

Senior secondary school leaving Certificate -

Holy Child Int'l College
2011.09 - 2017.05

Skills

  • Professional written and verbal communication
  • Stakeholder coordination and relationship building
  • Administrative and organisational support
  • Content creation (Canva, Cap Cut, written posts, basic digital media)
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Research, evaluation, and report support
  • Time management and meeting deadlines
  • Customer service and student-facing engagement
  • Teamwork, adaptability, and initiative

REFERENCES

Available on request.

HOBBIES & INTERESTS

Reading, Researching, Travelling, Football, Music, Mental health advocacy

VOLUNTEER EXPERIENCE

  • York Food Festival, Digital Marketing, 2025-09, 2025-09, Supported event administration and scheduling activities., Engaged professionally with members of the public and stakeholders., Assisted with documentation and coordination during live events.
  • Mind (Mental Health Charity), UK, Volunteers Support, UK, 2025-02, 2025-10, Support individuals experiencing mental health challenges in a community setting., Assist with awareness campaigns and outreach activities., Contribute to creating an inclusive, welcoming, and supportive environment., Work collaboratively with staff and volunteers to promote wellbeing and social impact.

Timeline

Student Ambassador

York St John University
2025.11 - 2026.04

Customer Assistant

London North Eastern Railway
2025.08 - 2026.04

Customer assistant

Morrisons Supermarket
2024.11 - 2025.07

BSc (Hons) - Business Management

York St John University
2024.09 -

Cleaning

Shoprite
2023.10 - 2024.08

Assistant Secretary

Ogbomoso Akata Iranlowo Oluwa C.I.C.U Ltd
2021.10 - 2023.09

Senior secondary school leaving Certificate -

Holy Child Int'l College
2011.09 - 2017.05
JOSEPH MADUKA