Joseph James Kitto
Surbiton
Summary
Ambitious assistant banking manager with 2.5 years of experience at Handelsbanken Clapham, focused on driving portfolio growth. Skilled in financial analysis and client management, achieving outstanding results in fast-paced settings. Committed to providing exceptional service to corporate banking clients and surpassing performance targets.
Overview
4
4
years of professional experience
Work History
Assistant Banking Manager
Handelsbanken
Clapham
06.2023 - Current
- Managed all documentary requirements for lending facilities from credit approval to drawdown, ensuring the Bank’s security was perfected and conditions of credit approval were met.
- Assisted senior Relationship Managers in managing private and commercial portfolios, strengthening customer relationships through proactive engagement.
- Handled all account management queries for corporate and private banking customers, external valuers, and solicitors.
- Active in the development of forward-looking new business plans for clients and the maintenance of existing business relationships.
- Alert to developments in digital/online banking enhancements, with a view of improving customer experiences, account usage and accessibility.
- Strong adherence to Handelsbanken’s Business Ethics Policy, ensuring that all client outcomes are underpinned by a focus on Consumer Duty, Conduct Rules and other FCA Guidelines.
- A banking organisation focused on providing exceptional customer service and financial solutions.
Account Manager Support Intern
Handelsbanken
Kingston Upon Thames
06.2022 - 08.2022
- Provided exceptional customer service by addressing client needs and financial inquiries.
- Utilised bank's online systems to manage customer queries efficiently.
- Conducted due diligence and anti-fraud checks for payment and cheque verification calls.
- Contributed to workflow meetings by communicating key deadlines to Account Managers.
- Collaborated with colleagues to complete documentation for loan security and loan interest statements.
- Passed online training courses on topics such as anti-corruption and money laundering, customer due diligence and fraud.
- Worked with other interns to deliver a presentation in front of senior Handelsbanken personnel at the London Head Office.
Education
Paul Valéry University Montpellier III
Montpellier12-2021
Reeds’ School
Cobham, Surrey06-2019
A Levels - English Literature, History, French, Extended Project Qualification
06-2019
GCSEs - English language (IGCSE), English literature (IGCSE), Maths (IGCSE), Biology (IGCSE), Physics (IGCSE), Chemistry (IGCSE), French (IGCSE), German (GCSE), History (GCSE)
06-2017
MA - History and French
University of Edinburgh
01-2024
Skills
- Financial analysis
- Risk management
- Risk assessment
- Client management
- Visual and oral communication
- Written communication
Accomplishments
- Assisted in the preparation of annual reviews and covenant monitoring, improving turnaround times.
- Successfully completed a credit application under supervision to assist a corporate customer with a working capital facility, improving Relationship Manager capacity to focus on business development.
- Played a key role in onboarding new clients, ensuring KYC and AML requirements for a range of private and corporate clients were completed in full.
Custom Section
- University of Edinburgh, MA History and French, Upper Second-Class Degree Classification, 2019-01-01, 2024-01-01
- Paul Valéry University Montpellier III, 2021-09-01, 2021-12-01
Personal Information
Age: 25
Timeline
Assistant Banking Manager
Handelsbanken
06.2023 - Current
Account Manager Support Intern
Handelsbanken
06.2022 - 08.2022
Paul Valéry University Montpellier III
Reeds’ School
A Levels - English Literature, History, French, Extended Project Qualification
GCSEs - English language (IGCSE), English literature (IGCSE), Maths (IGCSE), Biology (IGCSE), Physics (IGCSE), Chemistry (IGCSE), French (IGCSE), German (GCSE), History (GCSE)
MA - History and French
University of Edinburgh