Joseph Gilbert
Manchester,Lancashire
Summary
Dedicated professional with expertise in customer service and relations, demonstrating exceptional patience, work ethics and composure in high-pressure environment.
Skilled in product knowledge and customer engagement, fostering strong connections to enhance satisfaction and loyalty.
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities.
Ability work as a team member.
Seeking role now to progress my career upon my return to England in June 2025
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Kosher outlet
Prestwich, Lancashire
03.2023 - 09.2024
- Trained new cashiers on store policies and procedures to maintain standards.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Collaborated closely with store management for daily operations success.
- Greeted each customer warmly, creating a friendly shopping environment.
- Maintained clean and organised workspace to ensure efficient service.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Balanced till at end of day, maintaining accurate records.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Handled high volumes of transactions during holiday seasons efficiently.
- Assisted customers with enquiries to enhance their shopping experience.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Used Point of Sale system efficiently, speeding up transactions.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Coordinated with team members for smooth shift transitions.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Processed payments swiftly for improved customer experience.
- Managed queue effectively during peak hours for seamless checkout process.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted customers entering store and responded promptly to customer needs.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Helped meet business needs by working extra shifts.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Delivered outstanding customer care with proactive sales and listening skills.
- Kept checkouts areas and general store clean and orderly.
- Resolved customer complaints and answered queries about store products.
- Engaged in pleasant chit chat for friendly and personalised service.
Education
Talmud, Halacha, Jewish philosophy, and ethics
Lev Hatorah Yeshivah
Israel 09.2024 -
A-Levels - Sociology
King David sixth form
Manchester 05.2024
A-Levels - Business
King David sixth form
Manchester 04.2001 -
A-Levels - Economics
King David sixth form
Manchester 05.2024
GCSEs - History
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Modern Hebrew
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Religious Studies
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Physics
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - English Literature
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - English Language
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Biology
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Business
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Mathematics
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Biblical Hebrew
Yavneh Yeshiva High School
Manchester 05.2022
GCSEs - Chemistry
Yavneh Yeshiva High School
Manchester 04.2001 -
Skills
- Effective team member
- Good communication skills
- Professional work ethic
- Strong organisation skills
Accomplishments
Volunteer & Extracurricular Activities
Scouts (including Cubs)
Dates (2013 – 2020
- Participated in outdoor expeditions, team challenges, and survival skills training
- Developed leadership, communication, and problem-solving abilities
- Earned numerous badges in areas such as first aid, citizenship, and community service
- Took on mentoring roles for younger members
Leadership & Community Involvement
Bnei Akiva Youth Movement
Dates (2012 – 2024
- Served as a madrich, planning and leading weekly activities and educational programs for younger members
- Organized Shabbatonim and camps, coordinating logistics, content, and team roles
- Developed leadership, public speaking, and group management skills
- Promoted Jewish identity, Zionist values, and community responsibility among youth
Participated in Duke of Edinburgh’s Bronze Award
Date 2021
- Completed volunteering, physical, skills, and expedition sections
- Demonstrated commitment, teamwork, time management, and resilience
Leadership Experience
Sports Captain – Yavneh Yeshivah High School
- Led team in training sessions, matches, and tournaments
- Motivated teammates, promoted good sportsmanship, and supported performance improvement
- Acted as liaison with players, helping to coordinate logistics and resolve issues
- Organised team meetings, warm-ups, and match strategies
Certification
Certifications
Enhanced DBS Check – Verified
Date of Issue 2024
- Cleared for work with children and/or vulnerable adults
Timeline
Talmud, Halacha, Jewish philosophy, and ethics
Lev Hatorah Yeshivah
09.2024 -
Cashier
Kosher outlet
03.2023 - 09.2024
A-Levels - Business
King David sixth form
04.2001 -
GCSEs - Chemistry
Yavneh Yeshiva High School
04.2001 -
A-Levels - Sociology
King David sixth form
A-Levels - Economics
King David sixth form
GCSEs - History
Yavneh Yeshiva High School
GCSEs - Modern Hebrew
Yavneh Yeshiva High School
GCSEs - Religious Studies
Yavneh Yeshiva High School
GCSEs - Physics
Yavneh Yeshiva High School
GCSEs - English Literature
Yavneh Yeshiva High School
GCSEs - English Language
Yavneh Yeshiva High School
GCSEs - Biology
Yavneh Yeshiva High School
GCSEs - Business
Yavneh Yeshiva High School
GCSEs - Mathematics
Yavneh Yeshiva High School
GCSEs - Biblical Hebrew
Yavneh Yeshiva High School
Similar Profiles
YONATAN ZAHAHVIYONATAN ZAHAHVI
Seller at Kosher Life (Kosher grocery store)Seller at Kosher Life (Kosher grocery store)
Lavanya PunniyamoorthyLavanya Punniyamoorthy
Warehouse Worker at Montreal Kosher BakeryWarehouse Worker at Montreal Kosher Bakery
Daniel ScalesDaniel Scales
Wardrobe Stylist at Yuto Horigome & BLP KosherWardrobe Stylist at Yuto Horigome & BLP Kosher
Nurel AminNurel Amin
Manager - customer service at Deedar Indian takeawayManager - customer service at Deedar Indian takeaway
Fariba BahraminezhadFariba Bahraminezhad
Volunteer Sales Assistant at Charity ShopVolunteer Sales Assistant at Charity Shop