Joseph Dove
Witney,Oxfordshire
Summary
Software professional with expertise in software performance optimisation, automation testing and fluent in .NET frameworks. Capabilities in DevOps, code and application testing, as well as cloud services. Proficient in database management. Expert in multiple programming languages, frameworks and development tools. Dedicated to code quality and project efficiency.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Junior software engineer
Howden Insurance Brokers
London, City of London
09.2019 - Current
- Provided technical support for troubleshooting software issues, resulting in reduced downtime.
- Participated in Agile development processes contributing to efficient project management.
- Resolved complex technical issues reinforcing client trust and confidence.
- Implemented security protocols for protecting data, increasing system reliability.
- Produced clear documentation of all coding work aiding future maintenance and upgrades.
- Contributed to release delivery plan by providing realistic and achievable project estimates for development of solutions.
- Produced clean, error-free code in line with internal quality standards.
- Liaised with key stakeholders to translate technical needs into product development strategies.
- Collaborated with team members to design, develop and implement software solutions.
Team leader supervisor
Argos
Kidlington, Oxfordshire
07.2016 - 09.2019
- Enhanced customer service delivery by providing training to new staff members.
- Streamlined customer queries for expedited resolutions.
- Tracked order status, quickly resolving any issues or delays.
- Delivered exceptional service by handling complex enquiries promptly and professionally.
Education
Nanodegree Program - Front End Web Developer
Udacity
04.2022 - 07.2022
NVQ Level 3 - Music Technology
Abingdon and Witney College
Witney 09.2017 - 06.2019
Skills
- Software performance optimisation
- Automation testing advocacy
- NET frameworks
- DevOps
- Code and application testing
- Cloud services
- Database management
Timeline
Nanodegree Program - Front End Web Developer
Udacity
04.2022 - 07.2022
Junior software engineer
Howden Insurance Brokers
09.2019 - Current
NVQ Level 3 - Music Technology
Abingdon and Witney College
09.2017 - 06.2019
Team leader supervisor
Argos
07.2016 - 09.2019