Joseph Davage
Thame
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.Customer feedback on TripAdvisor.
Accomplished student, pursuing QA courses and eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
6106
6106
years of post-secondary education
Work history
Team assistant
Black Goo
Thame, Oxfordshire
09.2024 - Current
- Engaged with customers to resolve inquiries and enhance overall satisfaction during their visits.
- Supported management in implementing promotional activities to increase customer engagement and sales.
- Adhered to health and safety regulations to ensure compliance and protect team members and customers.
- Upheld company policies strictly, fostering a compliant work environment.
- Maintained high standards of food hygiene, securing customer trust.
- Managed cash register transactions for accurate record keeping.
- Provided excellent customer service to enhance business reputation.
- Ensured workplace cleanliness with regular maintenance tasks.
Education
A-Levels - IT GCSE, Basic Maths, Btec Level 1 Creative, Media Production
Lord Williams School
Thame, Oxfordshire 09.2017 - 07.2024
Game,Production and Workplace Training
IntoGames
United Kigdom 04.2001 - 05.2024
QA Become a Game Tester
Udemy
United KingdomQuality Assurance:Creating Robust QA Testing Framework
IntoGames
United KingdomInternational Software Testing Qualification Board - ISTQB Software Testing Foundation
The Learning People
Brighton,United KingdomSkills
- Microsoft office mastery
- AI in gaming understanding
- Focused concentration
- Constructive feedback delivery
- Collaborative work style
- Platform-Specific game tests
- Patience and persistence
- User experience awareness
- Bug tracking systems usage
- Customer-Focused approach
- Bug identification expertise
- Quality assurance focus
- Alpha and beta testing
- Iterative working approach
- Tolerance to repetitive tasks
- Jira
- ISTQB certified
Accomplishments
My Into Games qualification included engaging with Yaldi Games.
Timeline
Team assistant
Black Goo
09.2024 - Current
A-Levels - IT GCSE, Basic Maths, Btec Level 1 Creative, Media Production
Lord Williams School
09.2017 - 07.2024
Game,Production and Workplace Training
IntoGames
04.2001 - 05.2024
QA Become a Game Tester
Udemy
Quality Assurance:Creating Robust QA Testing Framework
IntoGames
International Software Testing Qualification Board - ISTQB Software Testing Foundation
The Learning People