Joseph Brookman
Wolverhampton,England
Summary
Experienced professional with a strong background in customer service, cash handling, and security management. Demonstrates exceptional organisational skills and proficiency in Microsoft Word and Excel. Adept at conflict management, loss prevention, and surveillance through effective use of CCTV systems. Committed to enhancing operational efficiency and ensuring safety through meticulous attention to detail. Career goal includes advancing into senior management roles to leverage extensive skills in security and management.
Overview
22
22
years of professional experience
1
1
Certification
Work history
CCTV/Concierge/Reception - Security Officer
Savills Management Resources
London
2020.03 - 2021.02
- CCTV monitoring and operation
- Estate /Residential block patrols
- Access control,and restrictions
- Key Log / Occurrence Log Administration
- Mail receipts/ distribution
- Site contractor Log/Passes Administration and Monitoring
- General Estate security and Facilities Management coordination
- Fire alarm drills, alarm response and activation
- Incident reports
- Front of House Reception duties
- Health and safety co-ordination
- Intruder Alarm Management
Corporate Security Officer
Pilgrims Group Ltd
Birmingham
2019.08 - 2019.12
- Front of house security, site patrols
- Use of body cameras for incident recordings
- Incident reporting and report generation
- Escalation and emergencies
- Occurrence Log Administration
- Public liaison on estate and site safety
- CCTV Monitoring
- Removing beggars, buskers and misfits from Estate Premises
- Key log control
- Front of office security reception duties
- Contractors Log/ visitors Log administration
Process/ loss operative
Cargill Meats Europe
Wolverhampton
2018.11 - 2019.06
- Labelling, weighing, Grading and packing of processed products
- Dispatch / loading , loss and dispatch control
Document Sorter
EDM Group
Wolverhampton
2018.04 - 2018.06
- Preparation of GCE O & A level answer sheets for scanning and storage
- General warehousing duties
- Entries on in house computer systems
- Crate assign
Security Supervisor
Inter guarding security services
Wolverhampton
2012.02 - 2013.12
- CCTV Monitoring
- Door supervision
- Warehouse security
- Site patrols
- Access and Egress control
- Front of house /office Reception security
- Events security
- Festival security
- Control Room operations
Security Supervisor
Arena Guards security 24/7 Ltd
Walsall
2008.03 - 2011.12
- CURATOR/SECURITY OFFICER /CCTV OPERATOR- WALSALL COUNCIL
- Duties- Front of house security/ Receptionist
- Logging in visitors/contractors to premises
- Issue ID passes
- Control Room operations
- Site patrols, incident recordings
- Access/ Egress Control
- Liaising with contractors to repair faults / Faulty equipments to council buildings
- Booking rooms for meetings and other events organised by council
- Supervise fire/ Emergency Evacuation of office premises
Security Officer
Reliance Security Services Ltd
St Albans
2006.08 - 2007.12
- GATE HOUSE/FRONT OF HOUSE OPERATIONS
- ID/PASSES ADMINISTRATION
- MAIL HANDLING/DISTRIBUTION
- BODY/VEHICLE SEARCHES
- SITE ACCESS/EGRESS CONTROL
- HANDLING VISITORS TO OFFICE BLOCK
- BOOKING IN CONTRACTORS TO CARRY OUT WORKS ON SITE/STAFF PASSES
- GENERAL FRONT OFFICE/HOUSE DUTIES
- VISITORS LOG ADMINISTRATION
- MAIL COLLECTION /DISTRIBUTION
- SWIPE CARDS/ACCESS PASSES ADMINISTRATION
- INCIDENT REPORT GENERATION
Customer Service Agent
OCS Transport Services Ltd
London Heathrow Airport
2004.07 - 2006.03
- HELPING/HANDLING PHYSICALLY CHALLENGED PASSENGERS THROUGH DEPARTURE/ARRIVAL FORMALITIES EG.CHECKING IN, CUSTOMS AND IMMIGRATION
- LIAISE WITH AIRLINE OPERATORS TO ENSURE BEST CUSTOMER PRACTICE
- COMPLETION OF WORK DOCKETS TO COVER JOB ALLOCATION
- AIR LINE TICKETING/RESERVATION
HR Officer
Ghana Commercial Bank
2001.01 - 2003.12
- Company Overview: LIBERTY HOUSE
- MANAGEMENT OF EMPLOYEE RECORDS
- PETTY CASH ADMINISTRATION
- CASH/CHEQUE BOOK ANALYSIS
- PURCHASES/STAFF SALES LEDGER ADMINISTRATION
- LIBERTY HOUSE
Revenue Officer
Internal Revenue Service
Accra, Ghana
1999.01 - 2001.12
- REGISTRATION OF BUSINESSES FOR TAXATION PURPOSES IN A PARTICULAR TAX DISTRICT
- RAISING OF PROVISIONAL ASSESSMENTS FOR TAXATION PURPOSES FOR NON- COMPLYING TAX PAYERS
- AUDIT/INVESTIGATION OF TAX PAYING CONCERNS
National service personnel
Internal Revenue Service
Cape Coast, Ghana
1998.09 - 1998.09
- COMPILATION OF TAX PAYERS REGISTRATION REGISTER
- COMPILATION OF TAX PAYERS PAYMENTS RECORDS
Part Time Teacher
Montessori Primary School Cape
Cape Coast, Ghana
1998.09 - 1998.09
Education
SIA licensed Door supervisor course -
k2 security Training
S I A Static Guarding License in Manned Guarding - undefined
Eagle Gold security
2006.11 - 11 2009
BTEC Award in security in General security operations - undefined
BTEC
2006.06 - 7 2006
B.SC - ACCOUNTING
UNIVERSITY OF GHANA LEGON
1994.01 - 1 1997
DIPLOMA - ACCOUNTING
INSTITUTE OF PROFESSIONAL STUDIES
1992.01 - 1 1993
A LEVELS - undefined
MFANTSIPIM SCHOOL
Cape coast, Ghana 1985.01 - 1 1992
Skills
- Microsoft Word
- Microsoft Excel
- Customer Service
- Cash Handling
- Security
- Management
- Organizational Skills
- CCTV
- Loss Prevention
- Conflict Management
- Surveillance
Certification
- SIA Door Supervisor Licence, 07/26/19, 07/25/22
- Current DBS certification
- SIA CCTV (public space surveillance) Licence, 11/09/19, 11/08/22
Custom
Praise Centre - Assemblies of God Church, Beckton, London, Guest Relations Coordinator
Timeline
CCTV/Concierge/Reception - Security Officer
Savills Management Resources
2020.03 - 2021.02
Corporate Security Officer
Pilgrims Group Ltd
2019.08 - 2019.12
Process/ loss operative
Cargill Meats Europe
2018.11 - 2019.06
Document Sorter
EDM Group
2018.04 - 2018.06
Security Supervisor
Inter guarding security services
2012.02 - 2013.12
Security Supervisor
Arena Guards security 24/7 Ltd
2008.03 - 2011.12
S I A Static Guarding License in Manned Guarding - undefined
Eagle Gold security
2006.11 - 11 2009
Security Officer
Reliance Security Services Ltd
2006.08 - 2007.12
BTEC Award in security in General security operations - undefined
BTEC
2006.06 - 7 2006
Customer Service Agent
OCS Transport Services Ltd
2004.07 - 2006.03
HR Officer
Ghana Commercial Bank
2001.01 - 2003.12
Revenue Officer
Internal Revenue Service
1999.01 - 2001.12
National service personnel
Internal Revenue Service
1998.09 - 1998.09
Part Time Teacher
Montessori Primary School Cape
1998.09 - 1998.09
B.SC - ACCOUNTING
UNIVERSITY OF GHANA LEGON
1994.01 - 1 1997
DIPLOMA - ACCOUNTING
INSTITUTE OF PROFESSIONAL STUDIES
1992.01 - 1 1993
A LEVELS - undefined
MFANTSIPIM SCHOOL
1985.01 - 1 1992
SIA licensed Door supervisor course -
k2 security Training