Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Joseph Alexander

London,Greater London

Summary

Friendly and approachable, with knack for creating positive customer experiences. Excellent at multitasking and maintaining composure under pressure. Clear and effective communicator, adept at building rapport with diverse clientele. Eager to contribute to collaborative team environment. Strong background and work experience in the veterinary and land based sectors.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Animal Care Volunteer

Goddard Veterinary Group
London, England
09.2023 - 05.2025
  • Handled difficult situations involving aggressive or frightened pets using specialised techniques.
  • Provided comfort to sick or injured animals with gentle handling and reassurance.
  • Improved animal well-being by providing daily care, feeding and cleaning tasks.
  • Supported veterinary staff in administering medications and treatments.

Food Runner

Ollie's House
05.2024 - 08.2024
  • Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
  • Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
  • Maintained high standards of cleanliness in dining area by clearing tables quickly.
  • Supported overall restaurant operation, assisting other team members when necessary for seamless service.

Waiter

The Alchemist
London, England
12.2022 - 08.2023
  • Delivered excellent customer service through friendly and polite interaction.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Mitigated complaints effectively by empathetically listening and offering solutions.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.

Education

NVQ Level 4 - BTEC Level 3 Animal Management with Science

Capel Manor College
2023/2023 - 2025/2025

GCSEs - General Certificate of Secondary Education

Maria Fidelis Catholic School
05.2022 - 07.2022

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Hygiene standards compliance
  • Professionalism
  • Strong ethical standards
  • Time management
  • Problem solving
  • Attention to detail
  • Flexibility in tasks

Certification

  • Duke of Edinburgh Bronze Expedition
  • UK School French vocabulary reward for reading, writing and speaking
  • Basic agriculture health and safety certificate
  • Flow training
  • Food safety Level 2
  • Licensing England & Wales
  • Health & Safety
  • Food Allergies
  • Disability awareness
  • COSHH

Affiliations

  • Running and Track Sports
  • Basketball
  • Reading
  • Cooking
  • Animal Care

Timeline

Food Runner

Ollie's House
05.2024 - 08.2024

Animal Care Volunteer

Goddard Veterinary Group
09.2023 - 05.2025

Waiter

The Alchemist
12.2022 - 08.2023

GCSEs - General Certificate of Secondary Education

Maria Fidelis Catholic School
05.2022 - 07.2022

NVQ Level 4 - BTEC Level 3 Animal Management with Science

Capel Manor College
2023/2023 - 2025/2025

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Joseph Alexander