JOSEPH ACKAFUL
Morecambe
Summary
Kind-hearted Support Worker with over 3+ years of experience leading compassionate care teams. Providing ongoing support to service users in care and nursing homes, residential supported homes, maintaining optimum health and hygiene levels at all times. Strong medication administration and applies person-centred care approach to promote dignity and independence.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Support worker (Full time)
Family Support Care Limited
Swindon, Wiltshire
06.2023 - Current
- Provided emotional support for elderly individuals, fostering a sense of security and companionship.
- Assisted older adults with daily care activities to improve their quality of life.
- Helped residents maintain independence through personalised assistance with personal tasks.
- Enhanced safety within the facility by promptly addressing potential hazards.
- Administered medication as prescribed, ensuring correct dosage and timing.
- Ensured cleanliness and hygiene standards met in all residential areas, providing a healthy environment for inhabitants.
- Assisted in feeding older adults who required help during meal times, maintaining their nutritional intake.
- Maintained accurate records of individual's conditions and behaviours to provide effective care planning.
- Upheld dignity and respect at all times when assisting older adults with personal tasks such as bathing or dressing.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Supervised patients during outings and physical activities, promoting dignity and independence.
Senior Support Worker (Part-time)
Family Support Care Limited
Swindon, Wiltshire
03.2022 - 06.2023
- Taking responsibility for the shift and for the services while on duty
- Coordinated effectively with medical professionals for superior patient care.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
- Maintained accurate records of client progress to ensure continuity of care.
- Administered medication as per prescriptions ensuring correct dosage at the right times.
- Facilitated community involvement for clients, contributing to increased social skills.
- Collaborated closely with families of clients for provision of personalised care plans.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Conducted risk assessments consistently, minimising potential hazards.
- Protected confidentiality of client information according to Data Protection Act regulations.
- Led team meetings aimed at improving service delivery across organisation.
- Participated in regular training sessions keeping knowledge and skills current.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Adopted person-centred approach in all aspects of care-giving.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Assisted patients with daily personal, hygiene and incontinence care.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Reported on patients' health and mobility progress, maintaining excellent continuity of care.
- Liaised with family members to organise activities and deliver updates on client progress.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
Health Care Assistant (Part - time)
Lever Edge Care Home
Bolton, Greater Manchester
10.2020 - 03.2022
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Kept patient environments clean and neat following optimum hygiene standards.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
Account Officer
Tafo Government Hospital
Tafo
05.2017
- Auditing revenue collectors and writing control receipt for revenue collectors
- Updating the summary and departmental cashbooks
- Preparing weekly and monthly cash flows
- Writing payments vouchers and making payments accordingly
- Preparing bank reconciliation statement and investigating discrepancies.
Education
West African Senior School Certificate - Business
Huni-Valley Senior High School
Ghana 06.2009 -
HND Accounting with Computing - Accounting with Computing
Kumasi Technical University
Ghana 01.2014 - 04.2017
BSc Business Administration - ACCOUNTING
Kwame Nkrumah University of Science and Technology
GHANA 09.2018 - 08.2020
Skills
- Caring and friendly
- Empathy and compassion
- Computer literate
- Proficient in Occupational Health and Safety Management
- First aid certified
- Medication administration
- Safeguarding awareness
- Autism support experience
- Learning disability knowledge
- Positive behavioural support
- Record-Keeping
- Meal and snack preparation
- Excellent verbal and written communication
- Efficient time management
Affiliations
- Sports and gardening
Certification
- Oxygen Therapy Awareness by ELM Training Services, July 2024
- Positive Behavioural Support training by Future Directions, 05 March 2024.
- The Care Certificate Training by Compassion Care Training, February 2024
- Face to face Manual Handling training by Family Support Care Limited, September 2023.
- MAPA Training Certificate by Search Recruiting Agency, March 2023
- Numeracy and Drug Calculations by Healthier Business Group, March 2022
- Reducing Restraints in Health and Social Care by Healthier Business Group, March 2022.
- Certificate in Managing Occupational Health and Safety by Institute of Commercial Management (I.C.M) UK, Sept 2012 to Sept 2013.
References
References available upon request.
Timeline
Support worker (Full time)
Family Support Care Limited
06.2023 - Current
Senior Support Worker (Part-time)
Family Support Care Limited
03.2022 - 06.2023
Health Care Assistant (Part - time)
Lever Edge Care Home
10.2020 - 03.2022
BSc Business Administration - ACCOUNTING
Kwame Nkrumah University of Science and Technology
09.2018 - 08.2020
Account Officer
Tafo Government Hospital
05.2017
HND Accounting with Computing - Accounting with Computing
Kumasi Technical University
01.2014 - 04.2017
West African Senior School Certificate - Business
Huni-Valley Senior High School
06.2009 -
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