Joseph Abbiw
Oxford
Summary
Dynamic Manager with Six years of experience of leading recovery team to successfully minimise bad debts exposure and maximizing collection. Track record of meeting and exceeding recovery target, developed strategies for effective debt recoveries, maintained clients relationships, and ensured compliance with company policies and regulatory standards.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Tomjet Logistic Ltd
06.2023 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Represented company and promoted products at conferences and industry events.
Manager,Credit Monitoring and Recovery
OmniBSIC Bank Ltd
09.2016 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Constantly pursued clients through emails, phones calls and standard post on past dues and payment.
- Conducted negotiations with clients to established repayment plans and monitored vigorously.
- Restructured the payment terms with clients based on their business capacity and resources available.
- Performed skipped traces to locate absconded clients,collateral for possessions.
- Developed clients repayment reschedule for monitoring to exceeds company's financial goals.
- Prepare and present reports on collections activities and progress.
- Ensured complete adherence of company's policies,procedures and legal guidance.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Education
Master of Science - Strategy And International Business
Aston University
Birmingham,United Kingdom10-2023
Master of Commerce - Microfianace
University of Ghana
Accra,Ghana09-2016
Skills
- Expert in collection Management
- Strong Negotiation Skills
- Terrific in Skip tracing
- Good Communication Skills
- Superb Customer Service Skills
- Organizational Skills
- Problem Solving Skills
- Analytical Skills
- Account reconciliation
- Excellent Monitoring Standards Skills
- Good Computer Skills
- Legal Knowledge
Timeline
Business Development Manager
Tomjet Logistic Ltd
06.2023 - Current
Manager,Credit Monitoring and Recovery
OmniBSIC Bank Ltd
09.2016 - 08.2022
Master of Science - Strategy And International Business
Aston University
Master of Commerce - Microfianace
University of Ghana
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