JOSENA JOSE
London,United Kingdom
Summary
Efficient Office Administrator skilled in office coordination, data entry, and record management. Experienced with Microsoft Office Suite and Google Workspace, focusing on document preparation and customer service. Strong in appointment scheduling, communication, and invoice processing, contributing to team operations. Aims to enhance office efficiency and productivity through organisational strengths.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Office Staff
Invo Logistics
London
2025.10 - 2026.04
- Coordinated administrative support for daily office operations, ensuring smooth workflow.
- Responded to customer, supplier, and internal enquiries via phone and email.
- Maintained accurate records, files, and business documentation to facilitate efficient access and retrieval.
- Prepared reports, updated spreadsheets, and managed data entry tasks.
- Reviewed and processed expense reports and invoices to support timely monthly accounting functions.
- Handled sensitive information with utmost confidentiality and discretion.
Career Break
Childcare/ Family Care
2024.04 - 2025.08
Teacher
St. Mary's Convent, Kerala
Kerala
2022.06 - 2022.08
- Prepared detailed reports and coordinated engaging classroom activities to enhance student learning.
- Communicated clearly with students, parents, and staff to foster a supportive and collaborative educational environment.
- Maintained accurate student records and essential administrative documentation to support educational processes.
Teacher
St. Xaviers Computer Center, Kerala
Kerala
2021.02 - 2022.04
- Delivered theoretical and practical classes in financial accounting and Microsoft Office, fostering student understanding and application of key concepts.
- Developed question sheets for exams, ensuring alignment with curriculum objectives and assessment standards.
- Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
- Responded to student and parent enquiries regarding course information and policies.
- Oversaw attendance records, student documentation, and examination administration, facilitating smooth course operations and compliance with institutional policies.
- Supported enrolment, scheduling, and course coordination.
Education
Master's Degree - Digital Marketing
University of Roehampton
London 2023.04 - 2024.03
Masters in Commerce - Finance
Fatima Mata National College
Kerala, India 2018.08 - 2020.03
Bachelor of Commerce - Computer Application
CHMM College for Advanced Studies
Kerala 2015.06 - 2018.03
Skills
- Office administration
- Document management
- Data management
- Microsoft Office Suite proficiency
- Google Workspace expertise
- Email and telephone communication
- Calendar management
- Appointment management
- Invoice processing
- Office support
- Problem solving and multitasking
- Time management and detail orientation
- Customer support
Certification
- Equality, Diversity and Human Rights
- Health, Safety and Welfare in Care
- Fire Safety
- Infection Prevention and Control
- Food Hygiene
Timeline
Office Staff
Invo Logistics
2025.10 - 2026.04
Career Break
Childcare/ Family Care
2024.04 - 2025.08
Master's Degree - Digital Marketing
University of Roehampton
2023.04 - 2024.03
Teacher
St. Mary's Convent, Kerala
2022.06 - 2022.08
Teacher
St. Xaviers Computer Center, Kerala
2021.02 - 2022.04
Masters in Commerce - Finance
Fatima Mata National College
2018.08 - 2020.03
Bachelor of Commerce - Computer Application
CHMM College for Advanced Studies
2015.06 - 2018.03