Jose Nunes
East Grinstead,West Sussex
Summary
Conscientious Senior Care Assistant with [Number] years of experience providing exceptional levels of [Type] support. Leading teams of first-class care providers to enhance quality of life through [Task] and [Task]. [Area of certification] qualified.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
Work History
Senior Care Assistant
HC One
East Grinstead, West Sussex
04.2022 - Current
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Administered medications in line with care plans and nursing team guidance.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Collaborated with additional care providers to ensure seamless patient support.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Encouraged participation in social activities, promoting positive socialisation and community inclusion.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Minimised care continuity issues by keeping thorough, accurate records.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
Team Leader
Littlefair Care Home Ltd
East Grinstead, West Sussex
02.2020 - 03.2021
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Fostered positive employee relationships through communication, training and coaching.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Led performance reviews and tailored employee feedback to facilitate professional development.
Team Leader
AVCare
Horsham, West Sussex
07.2018 - 01.2020
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Fostered positive employee relationships through communication, training and coaching.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Led performance reviews and tailored employee feedback to facilitate professional development.
Healthcare Assistant
Acorn Health Care Ltd
East Grinstead, West Sussex
11.2013 - 06.2018
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Safely escorted patients to and from medical appointments and hospital visits.
Firefighter
Bombeiros Voluntarios Ponte De Sor
Ponte de Sor, Portugal
03.1997 - 10.2013
- Interviewed, trained and deployed fire safety personnel to maximise protection of life and property.
- Supported fire suppression by setting up and maintaining water supply lines.
- Performed frequent station inspections and drafted reports for upper management.
- Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Assisted in salvage operations and post fire operations.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Established water supplies, connected hoses and directed water onto fires.
- Checked equipment placement and tested operation of fire alarms, sprinkler systems and smoke detectors.
- Assessed active fires and consulted with [Job title] to devise optimal approach and containment strategies.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Educated public and community on fire safety and prevention methods to increase awareness.
- Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Administered first aid and medical treatment to those injured during fires and car accidents.
- Completed consistent testing and inspections of gear, equipment and tools to verify readiness.
- Communicated with dispatch personnel to report fire status and request additional aid.
- Patrolled burnt areas after fires, locating and eliminating hot spots to prohibit flaring or rekindling.
- Reviewed fire reports and payroll entries of station officers, verifying accuracy and completeness.
- Created educational programs regarding life safety and fire prevention.
- Drove and operated structural pumpers, ladders and service vehicles to aid in rescue operations.
- Maintained strong knowledge of firefighting principles and suppression methods.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimise incidents.
- Cleaned and performed general maintenance of fire equipment and fire stations in compliance with regulations.
- Recorded violations of fire codes or ordinances and recommended corrective action.
- Filled firetrucks with water, sandbags and gas to maintain proper supply of materials in trucks.
Education
Diploma of Higher Education -
Leeds Trinity University
London 01.2023 -
NVQ Level 3 - IAO Level 3 Diploma in Adult Care
The City and Guilds of London Institute
London 01.2019 - 08.2021
Funcional Skills Qualification in English Level 2 -
The City and Guilds of London Institute
London 01.2019 - 07.2021
Funcional Skills Qualification Mathematis Level 2 -
The City and Guilds of London Institute
London 01.2019 - 06.2021
Skills
- Dementia care
- Elderly care expertise
- Inspiring leadership style
- Patient listener
- Medication administration
- Personal care
- Elderly care
- Documentation development
- Nursing care
- Safeguarding knowledge
- Care management
- Care plan management
Languages
Portuguese
Fluent
English
Fluent
Timeline
Diploma of Higher Education -
Leeds Trinity University
01.2023 -
Senior Care Assistant
HC One
04.2022 - Current
Team Leader
Littlefair Care Home Ltd
02.2020 - 03.2021
NVQ Level 3 - IAO Level 3 Diploma in Adult Care
The City and Guilds of London Institute
01.2019 - 08.2021
Funcional Skills Qualification in English Level 2 -
The City and Guilds of London Institute
01.2019 - 07.2021
Funcional Skills Qualification Mathematis Level 2 -
The City and Guilds of London Institute
01.2019 - 06.2021
Team Leader
AVCare
07.2018 - 01.2020
Healthcare Assistant
Acorn Health Care Ltd
11.2013 - 06.2018
Firefighter
Bombeiros Voluntarios Ponte De Sor
03.1997 - 10.2013
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