Summary
Skills
Work History
Education
Generic

Jose George

Milton Keynes

Summary

Multiskilled professional with 2.5 years’ experience in both Retail Store Management and Social Media Management, bringing a strong blend of operational leadership, customer engagement, and digital marketing expertise. Proven success in running high-performing retail stores while developing effective online brand strategies that boost visibility, engagement, and sales. Experienced in team leadership, KPI management, inventory control, and customer service, alongside skills in content creation, community management, and social media analytics.

Adapt at managing daily store operations, training staff, and improving customer satisfaction, while simultaneously creating compelling social media content, managing campaigns, and analyzing performance metrics. Strong ability to connect online and in-store brand experiences to drive traffic, build customer loyalty, and support business growth.

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Inventory management
  • Shift scheduling
  • Friendly and positive
  • Operations management
  • Leadership development
  • Supply ordering
  • Staff supervision

Work History

Store Manager & Social Media Manger

Papa-Dum Limited
London, United Kingdom
06.2023 - Current
  • Oversaw daily operations, ensuring compliance with company policies and standard procedures.
  • Managed inventory levels, optimizing stock availability through effective forecasting techniques.
  • Trained and mentored staff, fostering a collaborative team environment focused on customer service excellence.
  • Implemented process improvements that enhanced operational efficiency and reduced waste.
  • Analyzed sales data to identify trends, adjusting strategies to meet changing market demands.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Coordinated influencer partnerships to expand brand visibility and engage target demographics through authentic storytelling.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Increased brand awareness by developing and implementing effective social media strategies.

Sales Executive

Reanult, TVS Motor Company
Kerala, India
01.2020 - 02.2021
  • Prepared detailed sales reports, ensuring accuracy for forecasting and strategic planning purposes.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Expanded market share with strategic territory planning and targeted prospecting.

Education

Master of Science - Business

Northumbria University
London, United Kingdom
07-2023

Bachelor of Commerce - Finance And Taxation

Newman College
Kerala India
05-2019

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Jose George