Jos Townsend

I've worked a very minimal time at mcdonalds however I have achieved a lot in the short space of time, while I do not find the contents of the job challenging, they are certainly fast paced which can make it tricky at teams, but by managing to create good relationships with colleagues quickly and in proper fashion - i've made the job all the more easier - some days i work in kitchen and in others im out-front - running food and preparing meals to be packaged and boxed for all in-store customers. I have alreadyearned a star for my efforts and intend to keep expanding upon this. In my previous job i also worked in hospitality at a pub called The Sloop Inn - a popular pub in my area and one that once again isn't very hard but very fast paced due to its popularity.

• Packaged menu items into bags or trays and placed drink orders into carriers.
• Assisted other team members to achieve goals.
• Worked front counter, drive-thru and other areas.
• Prepared products following restaurant, health, and safety standards and procedures.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Stocked shelves to organize aisles in assigned department.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Became familiar with products to answer questions and make suggestions.
• Worked well with teammates and accepted coaching from management team.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Escalated problems or complaints to relevant supervisor or manager for resolution.