Jorono Ackie
Huddersfield,Kirklees
Summary
Dedicated professional with expertise in customer engagement, confidential files handling, inventory management, and inventory purchasing. Proven ability to manage sensitive information with discretion and maintain efficient inventory systems. Committed to leveraging skills to enhance operational efficiency and support organisational goals.
Overview
17
17
years of professional experience
12
12
years of post-secondary education
Work History
Online sales team assistant
Forget Me Not Childrens Hospice
Huddersfield, Kirklees
12.2024 - Current
- Take pictures of items to be uploaded online to be sold.
- Prepare and package online orders for shipment.
- Research and price items correctly to be sold online
Sales Agent and Marketing assistant
Star Broadcasting Cooperation
Kingstown , St. Vincent and the Grenadines
10.2018 - 09.2023
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
- Continually developed professional knowledge in the field of sales techniques and market trends.
Store clerk
Dula's WholeSale & Retail
Rillan Hill, St.Vincent and the Grenadines
08.2014 - 04.2018
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Supervised junior staff activities and kept shop operational.
- Provided product information to influence purchasing decisions.
- Utilised knowledge of store layout to assist customers quickly and efficiently.
- Tagged products quickly and accurately with price tags and stickers.
- Built rapport with new and existing customers to boost client retention.
- Operated cash registers with accuracy and processed cash and card transactions.
- Performed general cleaning duties regularly, maintained appealing store appearance.
- Assisted in restocking merchandise, maintained optimal inventory levels consistently.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Documented stock count and operations to track usage and procurement.
Cashier
Knights Supermarket
Pembroke, St. Vincent and the Grenadines
07.2010 - 08.2014
- Completed opening and closing procedures each day.
- Engaged in pleasant chit chat for friendly and personalised service.
- Advised alternative products to meet specific preferences or budgetary needs.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Wrapped and bagged purchases for customers to easily carry items without damage.
- Resolved customer complaints professionally leading to higher retention rates.
- Helped customers make product and service selections among range of options.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Processed payments swiftly for improved customer experience.
- Collaborated closely with store management for daily operations success.
- Scanned products quickly, memorising codes and prices for unmarked products.
Construction labourer
Jobe Ackie
Pennistion , St. Vincent and the Grenadines
11.2007 - 05.2009
- Transported requested building materials safely to relevant site areas.
- Assisted in the assembly of scaffolding, ensuring a stable working environment.
- Handled raw materials for efficient construction progress.
- Mixed and poured concrete to achieve desired results.
Education
GCSEs - General Studies
Bethel High School
Campden Park, Saint Vincent and the Grenadines 09.2008 - 07.2014
CCXC - General Studies
Questelles Government School
Questelles, Saint Vincent and the Grenadines 09.2002 - 07.2008
Skills
- Customer engagement
- Confidential files handling
- Inventory management
- Inventory purchasing
Timeline
Online sales team assistant
Forget Me Not Childrens Hospice
12.2024 - Current
Sales Agent and Marketing assistant
Star Broadcasting Cooperation
10.2018 - 09.2023
Store clerk
Dula's WholeSale & Retail
08.2014 - 04.2018
Cashier
Knights Supermarket
07.2010 - 08.2014
GCSEs - General Studies
Bethel High School
09.2008 - 07.2014
Construction labourer
Jobe Ackie
11.2007 - 05.2009
CCXC - General Studies
Questelles Government School
09.2002 - 07.2008
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