Jordon Stubbs

Promoted

• Oversaw 9 retail stores, ensuring brand consistency and overall performance.
• Set and reviewed KPIs, conducted audits, and compiled detailed reports.
• Managed recruitment, staff training, rotas, investigations, and probation reviews.
• Led marketing and promotional projects to increase customer engagement.
• Used EPOS and BrightHR to run performance reports and document store activities.
• Resolved maintenance issues across multiple locations.

Used Excel daily for data tracking, analysis, and scheduling.

• Solely managed day-to-day operations including sales, stock control, and customer service.
• Regularly exceeded sales targets and implemented effective upselling techniques.
• Handled stock orders, tracked best-selling items, and introduced new products.
• Maintained a clean, welcoming store environment.
• Helped long-term smokers transition away from cigarettes.

• Early start shifts from 5:00am, demonstrating reliability and dedication.
• Engaged with customers to build communication and listening skills.
• Assisted with stall setup, stock placement, and general operations.

• Worked across men's, women's, and children's departments.
• Trained in children's shoe fitting and developed excellent parent-child communication.
• Handled cash transactions, stockroom tasks, and product presentation.
• Took responsibility for till operations and customer issue resolution.

• Worked efficiently under pressure to meet deadlines.
• Tagged, hung, and organised stock according to company guidelines.
• Collaborated with team members to ensure effective stock management.

• Cared for dogs' daily needs including feeding, walking, and administering medication.
• Maintained hygiene of kennels and monitored dogs for health concerns.
• Developed strong observational and responsibility skills.