Jordene Gibson

Engaged with a variety of animals, focusing on correct animal handling. Monitored animals for signs of illness and administered medications. Performed animal grooming such as bathing, nail trimming, coat brushing, and teeth cleaning. Worked on correcting behavioural issues, animal enrichment, and basic training. Maintained a high standard of animal husbandry and cleanliness. Participated in animal and workplace training programmes. Assisted with veterinary visits. Updated health records with accuracy. Prepared food per dietary requirements and nutrition. Introduced animals to potential rehoming candidates and informed members of the public about specific animal requirements. Used various computer programmes and systems. Reported any concerns to management.

Navigated Edinburgh city in a van, picking up dogs from their own homes and travelled to public parks or to one of Sociable Hounds own secure fields for dog walks. Socialised dogs in groups of up to 10 dogs. Monitored dog behaviour and mitigated any potential aggression or bad behaviour. Practiced basic training and commands. Had key holder responsibilities and ensured customer homes were locked and secured when picking up and dropping off dogs. Formed professional relationships with dog owners and gave constructive feedback regarding their dogs behaviour. Maintained a clean and safe environment within the van and in the secure dog fields. Ensure van was stocked of necessary equipment for walks. Followed schedules with precise timing and accurate routes to ensure efficiency.

Provided excellent customer service when assisting customers coming into the groomers. Handled payments and managed appointment scheduling. Ensured proper dog handling. Handled all breeds of dogs with confidence and safety. Monitored dogs for signs of aggression, anxiety, and discomfort. Examined dogs for parasites, skin issues, and any other ailments. Used correct grooming techniques and tools relating to coat and skin types. Ensured grooming tools and environment was clean and stocked. Prepared dogs for haircuts by washing, drying, brushing, and cutting nails. Assisted with show dog grooms in preparation for dog show events. Followed instruction from owners regarding preferred styles. Followed strict timing to ensure efficiency.

Knowledge and practice of COSHH. Meticulous attention to detail. Demonstrated a high standard of cleanliness and hygiene. Used initiative when faced with unexpected tasks. Cash handling and time management. Replenished low stock. Reported faults and filled maintenance forms. Ensured the building was secured and alarmed before leaving the job. Carry out deep cleans in private residences, offices, and factory settings.

Coordinated with healthcare professionals to ensure comprehensive patient care. Dementia awareness. Assisted with meal preparation in the kitchen while adhering to food safety conditions. Building relationships with patient families to establish their wishes. Administered prescribed medication on a strict schedule and completed medication records. Maintained patient confidentiality regarding sensitive personal data. Encouraged good hygiene and maintained dignity throughout personal care tasks. Correct use of manual handling. Provided emotional support to improve mental wellbeing. Facilitated social activities for the residents. Delivered compassionate end of life care. Monitored vital signs regularly.

Working the bar with knowledge of laws regarding selling alcohol. Organised wedding events. Managed the breakfast buffet while upholding hygiene standards and food safety conditions. Upselling food and drinks. Exceptional customer service. Dealt with customer complaints. Money handling and use of sale systems. Adapted quickly to changing schedules. Coordinated with colleagues to ensure smooth customer experiences, particularly during busy periods. Coordinated with kitchen staff with regards to special dietary requirements. Trained new staff members effectively.

Advised customers on fixing broadband and billing issues. Navigated multiple computer systems. Coordinated with other teams to resolve multifaceted customer problems. Upselling Sky products using clear, customer friendly communication. Responded to difficult situations and aggrieved customers calmly and effectively.

Collaborated with team members to meet sales targets. Handled high pressure situations calmly during peak hours, balancing multiple tasks while maintaining high quality customer care. Managed stock and deliveries. Liaised with other Matalan stores. Money handling and use of sales systems. Maintained knowledge of current sales promotions to aid customers purchase decisions. Learnt of new products and store layouts swiftly. Demonstrated good knowledge of trends when dressing mannequins and store displays. Assisted new staff members. Resolved customer complaints swiftly with proactive problem solving skills.

Consistently adhered to food hygiene regulations. Assisted chefs with basic food preparation. Maintained high standards of cleanliness. Kept a safe working environment by following health and safety regulations. Worked quickly and efficiently in a fast paced environment. Supported the restaurant by using effective communication and teamwork with colleagues. Assisted with stock rotation and inventory counts.