JORDELLE ALISA ALLY
Canterbury,Kent
Summary
Dedicated and adaptable professional with experience in fast-paced customer service environments, eager to contribute to a dynamic team. Skilled in social media and office technology, I bring a practical, modern approach to customer engagement and team collaboration. Committed to excellence and ready to thrive in challenging retail or hospitality roles.
Overview
7
7
years of professional experience
Work History
Kitchen Porter
Côte Brasserie
Canterbury
09.2025 - 01.2026
- Adhered to food safety procedures while managing BOH cleanliness, and preventing cross-contamination.
- Maintained kitchen hygiene and supported service efficiency during peak periods.
- Coordinated with kitchen and service teams to ensure seamless daily operations.
Supermarket Assistant
Waitrose & Partners
Canterbury, Kent
11.2024 - 01.2025
- Adapted quickly to a fast-paced retail environment, memorising product locations to assist customers promptly.
- Maintained a professional appearance and engaged confidently with customers to foster loyalty, and build rapport with colleagues.
- Executed physically demanding tasks during rotations between store stations, while maintaining composure under pressure.
Crew Member
McDonalds
Stevenage
08.2022 - 11.2024
- Resolved customer complaints quickly and professionally, resulting in a high customer retention rate.
- Performed various roles including food preparation, cash handling, and dining area maintenance to support team operations.
- Maintained a clean and organised work area to ensure a safe and pleasant environment for customers and staff.
- Maintained an accurate cash drawer at all times, ensuring that all cash and receipts were balanced at the end of each shift.
Member of EDI Sixth Form Society (Equity, Diversity, Inclusion)
JOHN HENRY NEWMAN SCHOOL
Stevenage
10.2022 - 01.2024
- Guided Year 11 and lower pupils in English Language and Biology, enhancing their academic understanding and performance
- Organised educational assemblies as part of JHN sixth form's EDI team, promoting cultural awareness and showcasing contributions from diverse backgrounds
School Assistant
Featherstone Wood Primary School
Stevenage
07.2023 - 07.2023
- Assisted teachers with classroom activities and supported educational activities for children aged 5-11, enhancing learning experiences through patience and problem-solving.
GSK Leaders in STEM (Bronze Award CADETS)
GSK
Stevenage
11.2022 - 05.2023
- Secured 16-week work experience programme at GSK, contributing to innovative healthcare solutions through group projects.
- Enhanced teamwork, problem-solving, and communication skills by collaborating on scientific tasks with peers.
Debate Team Member
SACRED HEART SCHOOL
Camberwell, London
01.2019 - 02.2021
- Developed public speaking, critical thinking, and argumentation skills over two years on debate team at Sacred Heart, contributing to team success in competitions.
- Coordinated events as house captain for two years, fostering leadership and teamwork among peers.
- Enhanced creativity, confidence, and interpersonal skills through active participation in drama club.
Education
A Level - Psychology, Biology, English Literature
St John Henry Newman Catholic School
Stevenage07.2024
GCSEs - Combined Sciences: Trilogy, Business, History, Mathematics, Religious Studies, Physical Education, French, English Language, English Literature
St John Henry Newman Catholic School
Stevenage07.2022
GCSEs -
Sacred Heart School
London02.2019
Skills
- Health and Safety Compliance
- Food safety knowledge
- Health and Safety
- Physical stamina
- Attention to detail
- Organisation
- Multi-tasking
- Team working
- Communication skills
- Creativity
- Analytical Thinking
- Data analysis
- Team collaboration
- Quality control
Languages
English
First Language
French
Intermediate
B1
Lingala
Proficient
C2
Interests
U18 Football Player, Oakland Wolves College, Welwyn Garden City, England, United Kingdom, 2021-04-01, 2022-11-30
Hobbies and Interests
- Painting
- Cooking traditional food
- Reading thrillers
- Watching true crime documentaries
- Listening to music
- Participating in sports (basketball, football, track and field)
References
References available upon request
Timeline
Kitchen Porter
Côte Brasserie
09.2025 - 01.2026
Supermarket Assistant
Waitrose & Partners
11.2024 - 01.2025
School Assistant
Featherstone Wood Primary School
07.2023 - 07.2023
GSK Leaders in STEM (Bronze Award CADETS)
GSK
11.2022 - 05.2023
Member of EDI Sixth Form Society (Equity, Diversity, Inclusion)
JOHN HENRY NEWMAN SCHOOL
10.2022 - 01.2024
Crew Member
McDonalds
08.2022 - 11.2024
Debate Team Member
SACRED HEART SCHOOL
01.2019 - 02.2021
A Level - Psychology, Biology, English Literature
St John Henry Newman Catholic School
GCSEs - Combined Sciences: Trilogy, Business, History, Mathematics, Religious Studies, Physical Education, French, English Language, English Literature
St John Henry Newman Catholic School
GCSEs -
Sacred Heart School