Jordan Skye Gibson
Keighley,Bradford
Summary
Dedicated professional skilled in communication, organisation, problem-solving, and teamwork. Proven ability to build relationships and adapt in fast-paced environments while maintaining professionalism. Committed to high standards and eager to contribute to organisational success and professional growth.
Overview
8
8
years of professional experience
Work history
Receptionist
Keighley Mot and Service Centre
Keighley, Bradford
2026.02 - Current
- Managed phone calls, resulting in effective communication flow within the company.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided excellent customer service, achieving high satisfaction ratings.
Residential support worker
Future Care Plus
Shipley, Bradford
2025.02 - 2026.02
- De-escalated tense situations through use of effective communication strategies, maintaining peace within the residential facility.
- Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
- Escalated critical situations swiftly, preventing harm to residents or property damage.
- Provided emotional support for residents in distress.
- Collaborated with healthcare professionals for optimal resident health outcomes.
- Managed medications and oversaw compliance with personal treatment plans.
- Optimised resident outcomes, setting boundaries and expectations in line with Individual Treatment Plans.
- Encouraged independence amongst residents by assisting them in mastering day-to-day tasks.
- Coordinated meal preparation and distribution, ensuring balanced nutrition for all residents.
Pharmacy assistant
modality
Keighley, Bradford
2023.11 - 2025.01
- Collaborated with pharmacists to verify medication dispensing accuracy and safety for patients.
- Enhanced record keeping system to ensure accuracy and reliability of patient information.
- Maintained confidentiality of sensitive information by following established protocols and ensuring data protection.
- Provided support to team members and customers with a positive attitude.
- Successfully delivered on tasks within tight deadlines.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Cabin crew member
Emirates Airlines
Dubai
2024.05 - 2024.11
- Created a welcoming atmosphere through friendly interactions with passengers.
- Participated actively in pre-flight briefings, gaining awareness of relevant details about the journey ahead for better preparedness.
- Ensured safety regulations compliance for passenger security.
- Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Coordinated effectively with ground staff during boarding and deboarding processes ensuring minimal delays.
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
Patient services assistant
Modality
Keighley, Bradford
2021.03 - 2024.05
- Ensured patient comfort by providing necessary assistance with daily living activities.
- Responded quickly during crisis situations; ensured safety and well-being of all involved.
- Communicated effectively with medical staff to facilitate seamless patient care.
- Coordinated appointments with doctors by managing schedules carefully for efficient patient flow.
- Provided emotional support to patients, enhancing overall wellbeing and recovery rate.
- Promoted positive environment for patients through maintaining clean, organised surroundings.
- Participated actively in team meetings; contributed valuable insights towards better patient care.
Store assistant
Lidl
Bingley, Bradford
2018.11 - 2021.03
- Assisted customers, resulting in a positive shopping experience.
- Handled complaints efficiently, ensuring customer satisfaction.
- Increased sales through suggestive selling techniques.
- Monitored shop floor consistently to deter thefts and losses.
- Maintained store cleanliness for an appealing shopping environment.
- Ensured products' freshness by regularly checking and removing expired items.
- Carried out price checks accurately for correct billing at the till point.
- Followed standard operating procedures strictly enforcing company policies and standards.
Education
GCSEs -
Oakbank school
Keighley, BradfordSkills
- Customer service orientation
- Customer service
- Telephone etiquette
- Email communication
- Multitasking ability
- Time management
- Pressure endurance
- Conflict Resolution
- Decision making
- Patience
- Discretion
References
References available upon request.
Timeline
Receptionist
Keighley Mot and Service Centre
2026.02 - Current
Residential support worker
Future Care Plus
2025.02 - 2026.02
Cabin crew member
Emirates Airlines
2024.05 - 2024.11
Pharmacy assistant
modality
2023.11 - 2025.01
Patient services assistant
Modality
2021.03 - 2024.05
Store assistant
Lidl
2018.11 - 2021.03
GCSEs -
Oakbank school