Jordan Young
Doncaster,South Yorkshire
Summary
Trustworthy individual with excellent organisation and communication skills. Plans and prioritises well to achieve busy workloads within deadlines. As well as being a fit and healthy person to meet physically demanding job requirements. I am a reliable young man with a positive, can-do attitude which has progressed from current postal delivery role. Personally have a self-motivated and organised attitude for productive independent working. Therefore i am a polite, punctual and professional who has excellent customer care skills and will always go the extra mile. Within my role as a Postman i have experienced managing high-volume deliveries across large areas. In my role i have to sort, load and dispatch post with care and attention for accurate, reliable operations. Processed customer receipt using hand-held devices for up-to-date service records. Dependable team worker with strong customer service skills. Performs tasks with meticulous attention to detail to meet time targets. Take on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Post Man
Royal Mail Delivery Office
Doncaster , South Yorkshire
2023.06 - Current
- Provide faultless levels of customer service, building trusted relations for optimised brand reputation.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Participated in meetings with supervisors to discuss issues or concerns.
- Submitted reports to supervisors regarding accidents or incidents during time of duty.
- Drive delivery vans safely and responsibly, representing Royal Mail with continued professionalism.
- Handled packages with care to maintain product integrity, reporting issues of damage through my line manager.
- Organised mail deliveries by priority and nearest location.
- Developed customer trust by providing traceability of mail through tracking numbers.
Warehouse worker
Challenge TRG
Doncaster , South Yorkshire
2023.04 - 2023.06
- Picked and despatched high-volume orders accurately.
- Operated hydraulic and electrical pump trucks with precision.
- Completed work following safety rules for best working practices.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
- Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
- Accurately staged and sorted products for loading, improving timely dispatch processes.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Performed duties safely in line with warehouse rules, promoting best working practices.
Fast food worker
McDonald's
Doncaster , South Yorkshire
2019.11 - 2023.04
- Offered exceptional customer service with strong product knowledge.
- Covered drive-thru during peak times, collecting items and packing orders correctly.
- Boosted sales by suggestively selling sides, drinks and desserts.
- Prepared and packaged orders with precise presentation skills.
- Enabled smooth operations during peak times by assisting in food preparation tasks.
- Applied brand standards with excellent presentation and portion control.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Cooked range of burgers using grill and ovens, including beef, chicken and vegan options.
- Completed daily cleaning lists to deliver hygienic and welcoming dining areas.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Checked stock deliveries each week to ensure correct quantities and stable supply.
- Set up cash drawers, verifying adequate change was available for smooth running of shift.
- Demonstrated proper food handling and safety standards.
Education
BPEC level 1,2 - Plumbing
Doncaster College
Doncaster 2019.09 - 2021.07
GCSEs - Science, Maths, English, IT, Sport, Geography
Don Valley Academy
Doncaster 2015.01 - 2019.12
Skills
- I'm a great team player either in small or large groups, i can also work independently
- Ambitious to learn new things and desire to progress in different ways
- Hard working and resilient person
- Adaptable to different work loads and environments
- Commitment to continuing professional development
- Quick thinking, being able to come up with solutions to problems on my feet
Timeline
Post Man
Royal Mail Delivery Office
2023.06 - Current
Warehouse worker
Challenge TRG
2023.04 - 2023.06
Fast food worker
McDonald's
2019.11 - 2023.04
BPEC level 1,2 - Plumbing
Doncaster College
2019.09 - 2021.07
GCSEs - Science, Maths, English, IT, Sport, Geography
Don Valley Academy
2015.01 - 2019.12
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