Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Williams

London,Sidcup, Bexley

Summary

Motivated individual with diverse experience in customer-facing roles and support environments. Demonstrates strong interpersonal skills and a commitment to delivering exceptional service. Eager to leverage adaptability and teamwork abilities in future opportunities. Friendly and approachable, I excel in providing top-notch customer service with smile. With strong communication skills and knack for working well in team, I handle tasks efficiently and maintain positive attitude. My adaptability and willingness to learn ensure smooth operations and support for colleagues and customers alike.

Overview

8
8
years of professional experience

Work History

Service Crew Member

Mcdonalds
London, Bexley
03.2022 - 05.2022
  • Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
  • Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
  • Took food orders from guests, proactively promoting deals and meal add-ons for upselling purposes.
  • Maintained outstanding customer satisfaction levels by delivering service with a smile and going the extra mile to attend to customer requirements.
  • Adhered to food safety regulations and guidelines, contributing to a safe and compliant working environment.

Warehouse Worker

Asda
London, Bexley
11.2019 - 04.2020

Managed stock levels to support timely deliveries to stores.
Assisted colleagues in enhancing workflow efficiency.
Applied quality control protocols to maintain produce freshness.

  • Picked orders to meet productivity targets.
  • Picked and packed customer orders with accuracy, meeting daily productivity targets.
  • Understood warehouse product placement, enabling efficient picking and packing services.
  • Picked customer orders accurately, ensuring timely dispatch and customer satisfaction.
  • Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
  • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
  • Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.

Service Crew Member

Mcdonalds
London, Bexley
09.2015 - 04.2017
  • Helped kitchen staff prepare food during busy service periods, including preparing ingredients and plating meals.
  • Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
  • Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
  • Took food orders from guests, proactively promoting deals and meal add-ons for upselling purposes.

Hair dressing assistant

Hari's Hair
London, Kensington and Chelsea
11.2014 - 05.2015
  • Washed client hair using specialist shampoos and head massage techniques.
  • Seated and gowned clients in readiness for hairdressing service.
  • Cleaned workstations, swept areas and folded towels throughout day to keep service running smoothly.
  • Offered refreshments and reading materials to clients for a comfortable salon experience.
  • Maintained cleanliness and hygiene of the salon, including sterilising equipment after each use.
  • Welcomed customers upon arrival, chatting and providing reading materials until appointment time.
  • Cleaned and sterilised hairdressing equipment after use, following health and safety protocols.

Education

NVQ Level 3 - Social Work

London South East Colleges
London, ENG
01-2019

NVQ Level 2 - Health and Social Care

Lewisham College
City of london
01-2017

NVQ Level 2 - Health and Social Care

North West Kent
Dartford, KEN
01-2016

A-Levels - Sociology, History, Psychology

Cleeve Park School
London, ENG
01-2015

GCSEs - GCSE

Cleeve Park School
London, ENG
01-2014

Skills

  • Customer service
  • Food preparation
  • Food safety
  • Food presentation
  • Stock management
  • Hygiene compliance
  • Customer satisfaction
  • Time management

Timeline

Service Crew Member

Mcdonalds
03.2022 - 05.2022

Warehouse Worker

Asda
11.2019 - 04.2020

Service Crew Member

Mcdonalds
09.2015 - 04.2017

Hair dressing assistant

Hari's Hair
11.2014 - 05.2015

NVQ Level 3 - Social Work

London South East Colleges

NVQ Level 2 - Health and Social Care

Lewisham College

NVQ Level 2 - Health and Social Care

North West Kent

A-Levels - Sociology, History, Psychology

Cleeve Park School

GCSEs - GCSE

Cleeve Park School
Jordan Williams