jordan watson
Glasgow,Lanarkshire
Summary
Dedicated and organised Operations Manager and effective leader with over [Number] years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
operations manager / inspector
city building
Glasgow, Lanarkshire
11.2015 - Current
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Drove performance while managing and maintaining customer expectations and quality standards
- inspecting various repairs and maintenance and planning out work on the back of that
- dealing with senior management as well as trades, apprentices and clients
- ordering material , measuring jobs, contacting different suppliers
Plumber
City Building
Glasgow, Lanarkshire
09.2008 - 11.2015
- Provided friendly, professional service, checking customer satisfaction with completed works to uphold business reputation.
- Installed plumbing and heating systems and executed tests to verify functionality.
- Assembled and installed complex mechanical services equipment.
- Generated new business opportunities through local and word-of-mouth marketing.
- Inspected plumbing infrastructure to detect and resolve faults.
- Dismantled and cleaned piping and fixtures to remove dirt.
- Serviced and certified boilers through statutory testing.
- Conducted first line plumbing, electrical and heating diagnostics.
- Maintained high level of product knowledge to advise customers on purchases and installations.
- Sourced and stored parts for installations and repair activities.
- Controlled water supply to minimise waste.
Education
A-Levels - various
Lourdes Secondary School
Glasgow 08.2004 - 02.2008
Skills
- Loading and unloading assistance
- UK and EU driving regulations
- Vehicle and equipment safety
- Cleaning best practices
- Caretaking abilities
- Hard-working
- Self-motivated
- Domestic cleaning expertise
- Excellent attention to detail
Languages
English
Upper intermediate
English
Native
Timeline
operations manager / inspector
city building
11.2015 - Current
Plumber
City Building
09.2008 - 11.2015
A-Levels - various
Lourdes Secondary School
08.2004 - 02.2008
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