Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Custom
Personal Information
Timeline
Generic

Jordan Villarreal

London,Greater London

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Dependable warehouse professional with experience picking, packing and dispatching high-volume orders. Proactively organises storage areas to maximise access and meet different size and shape requirements. Friendly and professional team player. Committed student with strong communication and time management skills. Listens closely to and follows detailed instructions, completing tasks with high levels of accuracy and speed. Dependable worker experienced in moving different types of freight. Consistent about meeting targets, following orders and helping team members. Trained in safe practices and equipment operation.

Overview

6
6
years of professional experience

Work History

Removals & Storage

London
08.2019 - 02.2020
  • Cleaned up debris and extra boxes to leave locations clean and neat.
  • Performed walk throughs of customer locations to check that all items were removed.
  • Maximised customer satisfaction by providing fast service and resolving issues in a timely manner.
  • Loaded and unloaded trucks with customer possessions or merchandise.
  • Packed boxes according to correct service and quality standards.
  • Followed safety procedures and traffic laws

Store Assistant

Marks & Spencer's
London
02.2022 - 06.2022
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Minimised stock damage by consistently practising safe and secure stock handling methods.
  • Updated product labelling and pricing to reflect discounts and offers.

Grocery Delivery

Gorillas
London
06.2022 - 08.2023
  • Received and recorded delivery of parts from suppliers.
  • Audited team outputs and service delivery to achieve Quality Assurance goals.
  • Created and maintained Critical Path document which identified product development cycle, oversaw price and approval sample tracking process and full product lifecycle from conception to delivery.
  • Provided welcoming environments for families to delivery positive retail experiences.
  • Worked efficiently with focus to improve average delivery times.

Warehouse Assistant

Getir
London, Greater London
09.2023 - 02.2024
  • Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
  • Processed orders using handheld scanners with speed and precision.
  • Cleaned and maintained warehouse equipment to guarantee proper working order.
  • Ensured accuracy of outbound deliveries, verifying stock against dispatch documentation.
  • Sorted materials on warehouse racks and shelves.
  • Kept warehouse areas spotlessly clean and tidy, reducing risk and aiding smooth stock transportation.

Warehouse Assistant

Euro Car Parts
Catford, Lewisham
08.2024 - Current
  • Enhanced productivity through effective time management skills.
  • Maintained safety standards, resulting in no workplace accidents.
  • Assured accurate inventory with regular stock checks.
  • Picked, packed and dispatched consignments for timely deliveries.
  • Loaded and unloaded goods to prevent damage.
  • Sorted materials on warehouse racks and shelves.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Education

Motor Vehicle entry level 3 IMI - Mechanical Engineering

City of Westminster College
09/2017 - 05/2018

Motor Vehicle Lvl2 IMI -

City of Westminster College
09/2018 - 05/2019

Functional skills Maths Lvl 1 - undefined

City of Westminster College
09.2017 - 07/2018

Functional Skills English Lvl 1 - undefined

City of Westminster College
09.2018 - 06/2019

ECDL - Microsoft

Evelyn Grace Academy
09/2015 - 05/2017

GCSEs - Spanish

Evelyn Grace Academy
09/2015 - 05/2017

BTEC Business studies - Business Studies

Evelyn Grace Academy
09/2015 - 05/2017

First Aid - undefined

Air Training Corps
03.2018 - 04/2018

Communication - undefined

Air Training Corps
10.2017 - 01/2018

Leadership - undefined

Air Training Corps
07.2018 - 09/2018

Skills

  • Picking and packing
  • Stock management
  • Stock checks
  • Manual handling
  • Warehouse management
  • Quality Control
  • Superb time management
  • Self-motivated
  • Face-to-face selling
  • Customer service
  • iOS/Android smartphone operation
  • UK and EU driving regulations

Languages

Spanish Native speaker
English Native speaker

Affiliations

  • Football
  • Bowling
  • Music

Custom

Personal Information

Timeline

Warehouse Assistant

Euro Car Parts
08.2024 - Current

Warehouse Assistant

Getir
09.2023 - 02.2024

Grocery Delivery

Gorillas
06.2022 - 08.2023

Store Assistant

Marks & Spencer's
02.2022 - 06.2022

Removals & Storage

London
08.2019 - 02.2020

Functional Skills English Lvl 1 - undefined

City of Westminster College
09.2018 - 06/2019

Leadership - undefined

Air Training Corps
07.2018 - 09/2018

First Aid - undefined

Air Training Corps
03.2018 - 04/2018

Communication - undefined

Air Training Corps
10.2017 - 01/2018

Functional skills Maths Lvl 1 - undefined

City of Westminster College
09.2017 - 07/2018

Motor Vehicle entry level 3 IMI - Mechanical Engineering

City of Westminster College
09/2017 - 05/2018

Motor Vehicle Lvl2 IMI -

City of Westminster College
09/2018 - 05/2019

ECDL - Microsoft

Evelyn Grace Academy
09/2015 - 05/2017

GCSEs - Spanish

Evelyn Grace Academy
09/2015 - 05/2017

BTEC Business studies - Business Studies

Evelyn Grace Academy
09/2015 - 05/2017
Jordan Villarreal