Summary
Overview
Work history
Education
Skills
References
Timeline
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Jordan Varley

Holmfirth,West Yorkshire

Summary

Offering strong analytical skills with experience in data management and team collaboration. Knowledgeable about optimising workflows and improving efficiency through effective communication and problem-solving. Ready to use and develop skills in data analysis, time management, and strategic planning.

Overview

10
10
years of professional experience

Work history

Real time analyst

Frasers Group Financial services
09.2024 - 09.2025
  • Conduct and deliver daily calls to operational management, by highlighting expected targets and volumes through daily and long-term strategies with the use of short-term plans. Monitor intra-day scheduling forecasts, compared to actual volumes, and make necessary adjustments. Developing custom reports using Microsoft Excel using various formulas to aid management in strategic planning. Maintaining the integrity of database systems and safeguarding sensitive information, optimising and utilising resource allocation for better workload management, and implementing new procedures to enhance data accuracy and reliability. Provided insights into business trends based on real-time analytics results and utilised advanced analytics tools for precise data interpretation.

Remediation Case Handler

Studio Pay Credit Facility
06.2023 - 08.2024
  • Contributed to a brand-new operational team in Financial Services. Established new processes for projects handled solely by myself with the support of management. Identifying gaps in processes which may result in risks to the business and consulting with stakeholders regarding changes to eliminate and reduce risks. Developed and acquired broader Financial Services knowledge including remediation strategies, compliance, and risk.

Financial Services Collections Agent

Studio Pay Credit Facility
06.2022 - 06.2023
  • Assisting customers over the phone by addressing the underlying reasons for their arrears, and inquiring about their situation to better understand their circumstances to develop manageable payment plans with their best interest at heart. This also included collaborating with third-party partners, including debt management firms and IVA practitioners.

Keyholder

Pets at Home, Burnley
03.2017 - 04.2022
  • In my role as a keyholder, I was solely responsible for overseeing the daily operations of the store. This included assigning tasks to co-workers, managing inventory, and scheduling shifts. I would also concentrate on specific aspects of the store related to animal welfare. Maintaining enclosures and ensuring the welfare of animals was a top priority. Duties included administering medications as prescribed and caring for the animals accordingly.

Store Assistant

Spar
04.2016 - 03.2017

Animal Care Technician

Myerscough College
02.2016 - 04.2016

Education

BSc - Animal Science Welfare

Myerscough College

BTEC - Animal Management

Myerscough College

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Blessed Trinity RC College

Skills

  • Knowledge of real-time technologies
  • Intraday analysis
  • Data analytics expertise
  • Strategic planning capability
  • Microsoft Office Suite proficiency
  • Customer orientation
  • Excellent customer service

References

References available upon request

Timeline

Real time analyst

Frasers Group Financial services
09.2024 - 09.2025

Remediation Case Handler

Studio Pay Credit Facility
06.2023 - 08.2024

Financial Services Collections Agent

Studio Pay Credit Facility
06.2022 - 06.2023

Keyholder

Pets at Home, Burnley
03.2017 - 04.2022

Store Assistant

Spar
04.2016 - 03.2017

Animal Care Technician

Myerscough College
02.2016 - 04.2016

BTEC - Animal Management

Myerscough College

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Blessed Trinity RC College

BSc - Animal Science Welfare

Myerscough College

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Jordan Varley