Jordan Varley
Holmfirth,West Yorkshire
Summary
Offering strong analytical skills with experience in data management and team collaboration. Knowledgeable about optimising workflows and improving efficiency through effective communication and problem-solving. Ready to use and develop skills in data analysis, time management, and strategic planning.
Overview
10
10
years of professional experience
Work history
Real time analyst
Frasers Group Financial services
2024.09 - 2025.09
- Conduct and deliver daily calls to operational management, by highlighting expected targets and volumes through daily and long-term strategies with the use of short-term plans. Monitor intra-day scheduling forecasts, compared to actual volumes, and make necessary adjustments. Developing custom reports using Microsoft Excel using various formulas to aid management in strategic planning. Maintaining the integrity of database systems and safeguarding sensitive information, optimising and utilising resource allocation for better workload management, and implementing new procedures to enhance data accuracy and reliability. Provided insights into business trends based on real-time analytics results and utilised advanced analytics tools for precise data interpretation.
Remediation Case Handler
Studio Pay Credit Facility
2023.06 - 2024.08
- Contributed to a brand-new operational team in Financial Services. Established new processes for projects handled solely by myself with the support of management. Identifying gaps in processes which may result in risks to the business and consulting with stakeholders regarding changes to eliminate and reduce risks. Developed and acquired broader Financial Services knowledge including remediation strategies, compliance, and risk.
Financial Services Collections Agent
Studio Pay Credit Facility
2022.06 - 2023.06
- Assisting customers over the phone by addressing the underlying reasons for their arrears, and inquiring about their situation to better understand their circumstances to develop manageable payment plans with their best interest at heart. This also included collaborating with third-party partners, including debt management firms and IVA practitioners.
Keyholder
Pets at Home, Burnley
2017.03 - 2022.04
- In my role as a keyholder, I was solely responsible for overseeing the daily operations of the store. This included assigning tasks to co-workers, managing inventory, and scheduling shifts. I would also concentrate on specific aspects of the store related to animal welfare. Maintaining enclosures and ensuring the welfare of animals was a top priority. Duties included administering medications as prescribed and caring for the animals accordingly.
Store Assistant
Spar
2016.04 - 2017.03
Animal Care Technician
Myerscough College
2016.02 - 2016.04
Education
BSc - Animal Science Welfare
Myerscough College
BTEC - Animal Management
Myerscough College
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Blessed Trinity RC College
Skills
- Knowledge of real-time technologies
- Intraday analysis
- Data analytics expertise
- Strategic planning capability
- Microsoft Office Suite proficiency
- Customer orientation
- Excellent customer service
References
References available upon request
Timeline
Real time analyst
Frasers Group Financial services
2024.09 - 2025.09
Remediation Case Handler
Studio Pay Credit Facility
2023.06 - 2024.08
Financial Services Collections Agent
Studio Pay Credit Facility
2022.06 - 2023.06
Keyholder
Pets at Home, Burnley
2017.03 - 2022.04
Store Assistant
Spar
2016.04 - 2017.03
Animal Care Technician
Myerscough College
2016.02 - 2016.04
BTEC - Animal Management
Myerscough College
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Blessed Trinity RC College
BSc - Animal Science Welfare
Myerscough College