Jordan South

Currently finishing off Level 3 Diploma in Dental Nursing.

• Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
• Assisted clients with daily household tasks including cleaning, laundry and food preparation.
• Maintained hygienic living environments through regular cleaning.
• Assisted clients with daily household cleaning, laundry and food preparation.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
• Aided clients with bedtime routines, washing and dressing.
• Planned client meal plans, shopped for ingredients and cooked meals.
• Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
• Created positive relationships with clients through practical support and companionship, improving overall quality of life.
• Operated hoists to move clients in and out of bed.
• Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.

Clinical

· Carry out infection prevention and control procedures to prevent physical,

· Record dental charting and oral tissue assessment carried out by other registrants,

· Prepare, mix and handle dental bio-materials,

· Provide chairside support to operator during treatment

· Keep full, accurate and contemporaneous patient records,

· Prepare equipment, materials and patients for dental radiography

· Process dental radiographs

· Monitor, support and reassure patients

· Give oral hygiene advice

· Support patient's and provide assistance to colleagues if there are medical emergencies.

• Set up treatment rooms to prepare for check-ups, examinations and surgeries.
• Greeted patients and helped with completing intake and consent forms.
• Sterilised instruments, surfaces and chairs to control infection.
• Identified and prepared trays of tools and materials to prepare for dental evaluations and treatment.
• Supported dentists performing complex oral procedures with attentive assistance.
• Sanitised equipment, cleaned exam rooms and restocked supplies after each patient procedures.
• Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
• Supported patients during pre- and post-operative care to mitigate health and safety risks.
• Maintained accurate medical and dental records by documenting important patient data
• Delivered compassionate care and support to patients to alleviate anxiety and stress.
• Sterilised dental tools and instruments between patients, maintaining impeccable hygiene standards.

• As Trainee Dental Nurse, responsibilities include: - Providing chair side assistance - Advise patient on oral health care - Assisting dentist during patient treatment - Disinfecting work area and taking care of instrument used during treatment
• Record teeth charting during examinations and note down any treatment that may need to be carried out
• Restorative/ scale and polish procedures.
• Sterilised instruments, surfaces and chairs to control infection.
• Monitored existing inventory to control and replenish dental supplies.
• Aided dentist in administering local anaesthetic to prepare for treatment of teeth.
• Assisted in providing oral health education to patients to promote clean and healthy teeth and gums.
• Set up treatment rooms to prepare for check-ups, examinations and surgeries.
• Referred patients to laboratories to acquire testing.
• Applied temporary sealants and coating to protect teeth from damages.
• Identified and prepared trays of tools and materials to prepare for dental evaluations and treatment.
• Wrote detailed patient notes to transcribe dictation of dentist.

• Providing key role in assisting hygienist to provide high quality care to patients
• Delivering calm reassurance to anxious patients by demonstrating people skills and real attention to details.
• Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
• Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
• Carried out varied chairside support procedures while keeping patients calm and comfortable.
• Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
• Reported faulty or poorly functioning tools to maintain high quality equipment.
• Helped to close surgery, treatment rooms and reception area at end of day.
• Worked with dentists during permanent and temporary restorative procedures, including fillings, crowns and bridges.
• Assisted in clinical procedures, including examinations, fillings and extractions.
• Understood and adhered to company's health and safety policies.

• As partner at Peter Jones,
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Delivered outstanding in-store experience through positive and attentive customer service.
• Updated product labelling and pricing to reflect discounts and offers.
• Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Worked closely with management to train new team members, supporting optimal sales productivity.
• Regularly exceeded weekly sales targets through exceptional service and proven upselling techniques.
• Processed product returns, ensuring items were clean and resaleable.
• Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
• Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
• Assisted customers in locating specific items to boost satisfaction.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Processed returned or exchanged items and provided refunds to customers.
• Operated cash registers with accuracy and processed cash and card transactions.
• Followed company procedures and guidelines for smooth retail operations.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.

• I gained considerable experience having worked in different areas within store i.e., customer service, service tills, product demonstrations and stock replenishment
• I anticipated customer needs and provided high quality service whilst upholding brand standards and values to ensure customer satisfaction
• Meticulously handle POS systems transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow
• I actively stayed informed about latest sales offering and loyalty programs.
• Shelved fresh produce and dry goods with accurate prices and clear product stickers.

• Role was to provide support during various fundraising activities for local community groups
• Assisted at events and gatherings including providing suggestions for ways to meet fundraising targets

.I also organised a sponsored walk for YMCA to buy equipment for (helping the homeless)

• This provided with invaluable experience.
• Applied positive customer service approach to increase satisfaction levels.
• Successfully delivered on tasks within tight deadlines.