Jordan Mitchelson Lane

• Led a team of 20 production auditors, providing training, support, and performance feedback to maintain high standards, and team motivation.
• Liaised with maintenance personnel to support the proper upkeep of equipment and facilities.
• Identified staff training needs and coordinated training activities to improve job performance.
• Removed hazards and obstacles from workspaces to prevent accidents.
• Stored products and materials in the correct locations to reduce item losses.
• Ensured product safety and freshness by overseeing temperature control, sanitation checks, and packaging inspections across production lines.
• Collaborated with cross-functional teams (Production, Operations, and Health & Safety) to resolve quality issues and implement preventive measures.

Key Achievements:

• Achieved a reduction in the company error rate from 15% to below 2%, enhancing quality control and operational reliability.
• Identified and coached high-potential auditors, successfully supporting their progression into supervisory, and management positions.