Jordan Maskell

• Restocked bar efficiently during busy periods.
• Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
• Made cocktails for customer enjoyment.
• Assisted in training new staff, contributing to team efficiency.
• Liaised with kitchen staff for seamless service delivery.
• Adhered to health and safety regulations strictly.
• Managed customer disputes effectively, preserving the business reputation.
• Checked identification to maintain legal compliance.
• Managed bar inventory for efficient operation.

• Organise and structure the warehouse.
• Selected items for clients.
• Load and unload deliveries.
• Maintaining stock accuracy.
• Interacting with clients, ensuring that they had great service.
• Picked orders to meet productivity targets.
• Understood warehouse product placement, enabling efficient picking and packing services.
• Picked and packed customer orders with accuracy, meeting daily productivity targets.

Duke Of York, The Crabtree, O'Neill's

• Implemented new operational guidelines resulting in improved workflow efficiency.
• Preparing and serving high quality alcoholic and non alcoholic drinks
• Lead the team and being a role model to the team
• Assign duties and tasks to the team
• Train new staff complying with the company policies and procedures
• Maintain high standards of cleanliness and safety
• Liaise with the current nominated suppliers to order and maintain stock
• Build great customer relationships
• Taking orders and processing payments via a till
• Checking and verifying customers identification and age
• Engaging and building a relationship with our guests as well as advising and selling current promotions
• Monitoring and replenishing stock levels when needed
• Kitchen cover when chef is on annual leave using the reduced menu, following all food safety guidance, including knowledge of the Food Safety Management System
• Serving food and snacks
• Maintaining a clear and organised bar area
• Clearing tables and operating the dishwasher to ensure there are ample of glasses
• Cover staff on annual leave at other establishments within a close radius
• Opening and closing the business
• Managing and dealing with floating and declaring tills
• Banking
• Time management

• Delivering a high standard of customer service at all times
• Giving expert advice and knowledge on products adapting to customer needs and managing expectations at all times
• Using my knowledge to up sell products to meet personal and group targets
• Working as a team to provide a professional service to the gaming community and all our customers
• Providing assistance with stock deliveries and layout of the store
• Money handling and trade in transactions
• Standing in as a supervisor when the store was in need of management
• Training and mentoring new staff members
• I started at Game as a Christmas temp and went on to become a permanent, key member of the team
• In the last year, my duties have increased as I have grown with the company, allowing me to learn and develop my role to my best ability
• I pride myself on my customer service, my product knowledge, and the confidence to meet customer's needs

• Washing up and storing away utensils
• Keeping the kitchen hygienic and tidy
• Assisting the cook when preparing the food for the children throughout the day
• Serving the food to children
• Processing and put away deliveries
• I worked at Busy Bees through the summer as I began my college course
• I was keen to get into work straight away and to be learning new skills
• I really enjoyed my time working in the kitchen and preparing food in a safe and hygienic environment