Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jordan James Cadman

Milton Keynes

Summary

A highly capable positive and hardworking individual, who always strives to achieve the highest standard possible at any given task. Experienced composite technician with over 2 years in the preparation, manufacturing, and finishing of composite materials. Reliable and well-organised individual, who can learn and adapt quickly to ever-changing environments.

Overview

8
8
years of professional experience

Work History

Composite Trimmer/Fitter

Prodrive Composites
Milton Keynes, Buckinghamshire
07.2024 - Current
  • Understanding of engineering drawings and specifications.
  • Preparing composite components and bonding as required.
  • Used appropriate personal protective equipment (PPE) including gloves, respirators, and safety glasses.
  • Working collaboratively with engineers, production teams, and supervisors to meet project deadlines.
  • Trim and finish composite components, using air and hand tools to a high standard.
  • Adapted to changes in design or material specifications quickly and efficiently.

Composite technician

Urban Automotive
Northampton, Northamptonshire
08.2022 - 07.2024
  • Optimised production process parameters and looked for opportunities to streamline and improve procedures.
  • Inspected finished products for any defects or inconsistencies, ensuring customer satisfaction.
  • Utilised vacuum bagging techniques efficiently for the formation of complex shapes.
  • Prepped moulds for lamination, resulting in smooth surfaces and fewer defects.
  • Trim composite components to drawings accurately, using air tools to a high stand.
  • Follow health and safety protocols, and to work in a safe manner.

Risk & Value Assistant

Network Rail
11.2019 - 08.2022
  • Providing specialist Risk and Value management, analysis, and support to Capacity Planning and wider Programme Management functions
  • Manage key contacts and stakeholders to support identification and mitigation of risks and issues within the Capacity Planning Portfolio
  • Extraction and reporting of information from multiple sources, creating accurate databases and visualisations using Microsoft Excel and PowerPoint for a variety of executive meetings
  • Creating and tailoring exports of data from the Active Risk Manager (ARM) meeting customer requirements of both internal and external stakeholders
  • Scheduling and leading periodic risk reviews with functional teams, preparing meeting papers and being accountable for tracked follow-up actions for team reporting
  • Utilising a project management approach to develop a risk audit tracker, documenting and highlighting risk status on request allowing teams to identify, plan and deliver improvements to mitigating actions
  • Creation and maintenance of a team homepage using SharePoint/Hub, providing relevant documentation and data analysis to our customers within agreed service levels
  • Tailoring the delivery and presentation of ARM training to meet the priorities and business requirements of the department improving our customer service offering, accuracy of risk reporting and analysis
  • Prioritising workload to produce the relevant Capacity Planning Risk Reports
  • Requiring high attention to detail and report accuracy to support delivery within time parameters
  • Improving business object awareness through the creation of ARM data filters, ad-hoc and scheduled data exports ready for data manipulation in Microsoft Excel and Power BI
  • Using SME knowledge to communicate effectively at all levels, developing written comprehensive risk analysis and delivering verbal training and updates

Workshop Technician

Supreme Wheels
03.2019 - 07.2019
  • Provide specialist advice and support to staff in order to provide world-class service to customers
  • Dealing with large industry-leading companies providing servicing, repairs and improvements to approved standards
  • Manage relationships with large companies to understand client requirements and translate them into workable solutions
  • Risk assessments undertaken, including manual handling and toxic material use, recognising hazards, potential frequencies and consequences, reducing threats through identification of mitigating actions
  • Reporting and tracking of risks and issues through in house risk management software
  • Accountable for the maintenance of a live and up to date stock plan to ensure customer demands were fulfilled
  • Live tracking of assets through linked oracle systems ensuring the appropriate level of resources were available at the right time
  • Responsible for training and developing new starters through structured support and guidance to relevant safety standards
  • Responsible for quality control of outgoing stock to monitor consistency in with line with customer requirements, requiring high attention to detail
  • Working in a fast-paced environment whilst delivering and exceeding KPI tracking metrics

Supervisor

Schuh
04.2017 - 10.2017
  • Responsible for the day to day running of the front of house sales team serving, c300 customers a day, providing relevant resource and skills required to deliver an excellent customer journey
  • Responsible for the rostering of staffing to meet customer demand for future weeks identified through previous sales activity
  • Escalation point for customer complaints providing optimised solutions for both the customer and the business
  • Daily meetings held to provide team updates on store performance and daily KPI target setting
  • Supporting the store manager to identify where sales could be increased with tailored events through analysis of store information
  • Accountable for daily cash and audit reconciliation, comparing targets to actuals to highlight improvements

Customer Liaison Officer

John Lewis
10.2016 - 03.2017
  • Acting as an ambassador for the brand, providing a high level of service to the customer base, whilst supporting delivery of internal targets
  • Analysis of sales activity to identify trends and compare actual performance with desired performance
  • Designed reporting framework to highlight key messages to senior management and colleagues through both written and verbal presentation
  • Responsible for daily cash and audit reconciliation with discrepancies reported through the Partnership risk and control framework to the Business Protection unit
  • Dealing with complex customer complaints requiring various problem-solving skills to identify the relevant solution
  • Served as a peer coach to new joiners confirming core training delivered, including safety, risk management and continuous improvement
  • Utilising Point of Sales System to both capture sales and find relevant solutions to customer needs

Various Placements

British Gas & MK Electrical
  • Improving my understanding of customer activity through various interactions in a large company
  • Shadowing engineers to observe processes followed through installation and maintenance of gas and electricity supplies whilst adhering to strict safety and risk protocols
  • Monitoring and identifying the best approach to customer interaction to deliver seamless service
  • Attendance to customer residency following the installation of gas/electric supply
  • Understanding the safety standards required when dealing with situations both in the office and on-site visits

Education

Level 3 Diploma - Sports Science

Bletchley College

GCSEs - English Language, English Literature, Mathematics, Science, History, Art, Product Design, BTEC Sport (Award)

Sir Herbert Leon Academy

Skills

  • Leadership
  • Problem Solving
  • Continuous Improvement
  • Self - Motivated
  • Stakeholder Engagement
  • Communicating at all levels
  • Risk Management
  • Attention to Detail
  • Safety Awareness
  • Data Analysis
  • Technical Skills: Proficient in Microsoft Office, including Excel, PowerPoint, Word, and Outlook
  • Documentation Management
  • Vacuum bagging processes
  • Resilience under pressure


Affiliations

  • I enjoy participating in team activities and working alongside others to achieve my goals. I have been committed to my football team for over 10 years and in this time I have taken on leadership responsibilities such as team captain and the organisation of large tournaments. In my spare time, I enjoy coaching other teams of my football club. This has helped me gain confidence in communication. I am a patient individual who relishes in helping others.

Timeline

Composite Trimmer/Fitter

Prodrive Composites
07.2024 - Current

Composite technician

Urban Automotive
08.2022 - 07.2024

Risk & Value Assistant

Network Rail
11.2019 - 08.2022

Workshop Technician

Supreme Wheels
03.2019 - 07.2019

Supervisor

Schuh
04.2017 - 10.2017

Customer Liaison Officer

John Lewis
10.2016 - 03.2017

Various Placements

British Gas & MK Electrical

Level 3 Diploma - Sports Science

Bletchley College

GCSEs - English Language, English Literature, Mathematics, Science, History, Art, Product Design, BTEC Sport (Award)

Sir Herbert Leon Academy

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Jordan James Cadman