Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jordan Jackson

Walsall,West Midlands

Summary

Talented Support Worker focused on improving client lives through high-quality support and dedication, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 10 years of experience building working in care settings 4 years of them were working with people with disabilities. And a lifetime having a disability myself makes me caring and understanding to those with disabilities

Overview

10
10
years of professional experience
14
14
years of post-secondary education

Work history

Support worker

Select Lifestyles
Walsall, West Midlands
05.2024 - Current
  • Assisted in maintaining a clean environment for improved client health.
  • support on transport for medical appointments, ensuring timely arrival.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Participated in regular team meetings, enhancing quality of care provided.
  • keeping dignity and privacy with personal care duties such as bathing and dressing.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Use excellent communication and interpersonal skills to engage and interact with individuals in need.
  • I deal with service users with challenging behaviour and methods to deescalate the situation

atrium ambassador

Walsall Healthcare NHS Trust
Walsall, West Midlands
09.2021 - 05.2024
  • engaging with public and patients that entered the hospital and make them feel welcome
  • use effective communication skills to best help the patients that i encountered
  • use of patience with patients and there family members as they could be worried or anxious
  • i supported the volunteers if they needed anything i was the first ;point of contact
  • i encountered many barriers when i would go on the wards and complete surveys such as

language barrier

hard of hearing

busy environments

Clinical support worker

Walsall Healthcare NHS Trust
Walsall, West Midlands
09.2019 - 08.2021
  • I would go to schools in the area and measure hight and weight of children and enter it onto a database
  • I would then send out the BMI results to the parents
  • I would then answer the phone and take any concerns parents may have and ensure them that BMI is a guideline and don't have to worry and give any information to services that may be able to help
  • I Would also write repots for social services on children's health attendance

Bank Clinical Support Worker

Walsall Healthcare NHS Trust
Walsall, West Midlands
09.2015 - 08.2019
  • I would go to schools and homes to work with children and young people with physical disabilities on a one to one bases
  • I would support the children and young people by giving them the knowledge and skills to mange their own conditions such as

how to order repeat proscription

how to book holidays with a disability

how to manage appointments

  • I would organise workshops to teach them new skills such as

cooking

mental health resilience and coping methods

bike riding and other sports

driving with a disability

  • I would support the children/young people and their families to fill in any forms and paper work regarding their disabilities

Education

QCF - health

children and young peoples workforce
Walsall
09.2015 - 09.2016

BETEC level 2 - business

business diploma
walsall
09.2014 - 07.2015

BETEC level 2 - health

health and social care diploma
walsall
09.2013 - 07.2014

GCSEs -

health and social care
Willenhall, Walsall
09.2011 - 07.2013

GCSEs -

English
Willenhall, Walsall
09.2011 - 07.2013

GCSEs -

maths
Willenhall, Walsall
09.2011 - 07.2013

GCSEs -

science
Willenhall, Walsall
09.2011 - 07.2013

GCSEs -

pottery
Willenhall, Walsall
09.2011 - 07.2013

GCSEs -

drama
Willenhall, Walsall
09.2011 - 07.2013

Skills

The skills I believe I have are as follows

  • good people skills
  • effective commination skills
  • sympathy and empathy
  • professionalism


I also have understanding of the care legislations thare are as follows

  • care act 2014
  • mental capacity act 2005
  • health and social care act 2008
  • equality act 2010



my weakness is being to critical of myself


Timeline

Support worker

Select Lifestyles
05.2024 - Current

atrium ambassador

Walsall Healthcare NHS Trust
09.2021 - 05.2024

Clinical support worker

Walsall Healthcare NHS Trust
09.2019 - 08.2021

Bank Clinical Support Worker

Walsall Healthcare NHS Trust
09.2015 - 08.2019

QCF - health

children and young peoples workforce
09.2015 - 09.2016

BETEC level 2 - business

business diploma
09.2014 - 07.2015

BETEC level 2 - health

health and social care diploma
09.2013 - 07.2014

GCSEs -

health and social care
09.2011 - 07.2013

GCSEs -

English
09.2011 - 07.2013

GCSEs -

maths
09.2011 - 07.2013

GCSEs -

science
09.2011 - 07.2013

GCSEs -

pottery
09.2011 - 07.2013

GCSEs -

drama
09.2011 - 07.2013
Jordan Jackson