Jordan Hines
Hullbridge,Essex
Summary
I am a conscientious individual who possesses valuable skills, combined with an excellent work ethic. I am reliable, extremely approachable, and pro-active. I have a keen eye for detail and a flexible attitude towards the working environment, which enables my can-do attitude and ability to face challenges with a positive mindset. I have first class communication skills with the will and determination to succeed across all areas of the workplace.
I have over a decades worth of experience within the Insurance industry, with a primary focus on broking medium and large Financial Institutions across EMEA.
I am now seeking a more challenging role where I can implement my experience and expertise whilst simultaneously improving my current skills and knowledge. I feel this will enable me to continue to grow and develop and make me an invaluable member of any team.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Senior broker
Oneglobal Broking
London
01.2023 - Current
- Liaised with existing and new clients to secure renewals and explore new revenue growth opportunities
- Involved in new revenue opportunities and new markets. Supported and pursued potential opportunities to secures new business
- Worked in collaboration with partners and clients to understand their needs and developed innovative and cost effective solutions
- Maintained and established new long-term business relationships with clients and global markets
- Assisted in the development of unique and entrepreneurial approaches to product and programmes to differentiate OGB from it's competitors
- Responsible for ensuring client service strategy and client service delivery is continuously reviewed, monitored and evolved to achieve optimal client satisfaction.
- Identified and escalated solutions to areas of enhancement or improvement.
- Responsible for ensuring the preparation and production of necessary account and programme documentation is dealt with within a timely manner
- Involved in the development of targeted marketing approaches to new programmes and products to maximise new business opportunities
- Established and maintained strong business relationships with markets, clients and collaborated with colleagues to provide optimal service to clients
- Negotiated with markets to seek and achieve the most suitable and best possible contract terms on behalf of the client
- Provided coaching and guidance to team members and shared broking expertise and knowledge
Associate Director
Aon
London
09.2019 - 01.2024
- Co-ordinate and contribute to the marketing and negotiation of business within the Lloyd's and Company Markets on a day-to-day basis in accordance with the Marketing Strategy - Concentrating on BBB/D&O/POSI/IMI/IPO risks domiciled within EMEA
- Build effective working relationships with internal and external stakeholders to ensure the best results are brought to client and prospective clients
- This included proactively cross-selling products and services and ensuring the client is at the heart of business propositions and practice, and that they are treated fairly and ethically
- Coach and mentor junior members of staff
- To support personal and professional development in the high-potential population, supporting retention, engagement and succession plan aims whilst also providing technical advice and guidance
- Ensure networks/clients receive best in class service in a cost-effective manner
- This comprises of accurately presenting new or renewal quotations, providing benchmarking, placement advice, providing technical wording advice and creating bespoke wordings / clauses, if required
- Work with key internal and external stakeholders to identify and secure potential clients
- This would involve creating a marketing strategy, specific to placement, and establishing and managing the pipeline across all new business
- Client relationship management (direct clients and/or network offices)
- London and International Market relationship management
- Adhere to performance management and training and competence processes on time
- Responsible for generating new/renewal MRC's and ensuring they are comprehensive and accurate, along with making sure they are signed in a timely manner.
Broker
Thompson Heath and Bond
London
10.2011 - 09.2019
- Broking various risks, including BBB/D&O/Commercial Crime/Cyber/Specie/Fine art/Political Violence/Political Risks within the Middle East and Latin America
- Gathering information from clients and asses their reinsurance needs
- Negotiate with several underwriters to obtain the best possible price for the client
- Acquire new business whilst also maintaining the current book of accounts
- Build and maintain ongoing relationships with existing and more new underwriters
- Keep up to date with changes within the insurance industry to ensure the client is getting the best product available
- Keep detailed and up to date records, also completing administrative tasks such as paperwork and correspondence
- Responsible for helping and training new junior members of staff.
Education
A-Levels - Business Studies, Economics and General Studies
Mayflower Sixth Form
05.2008 - 04.2011
GCSE's - Math's and English
The Fitzwimarc School
01.2003 - 04.2008
Skills
- Written/Verbal communication
- Adaptable
- Problem solving
- Time management
- Self-motivating
- Efficient under pressure
- Leadership
- Negotiation
- Creativity
- Attention to detail
- Computer literate
References
References available upon request.
Hobbies
- Travelling
- Golf
- Fitness
- Cooking
Timeline
Senior broker
Oneglobal Broking
01.2023 - Current
Associate Director
Aon
09.2019 - 01.2024
Broker
Thompson Heath and Bond
10.2011 - 09.2019
A-Levels - Business Studies, Economics and General Studies
Mayflower Sixth Form
05.2008 - 04.2011
GCSE's - Math's and English
The Fitzwimarc School
01.2003 - 04.2008
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