Jordan Hendy

• Executed quality assurance checks, maintaining high standard of product output.
• Stayed updated on industry trends through continuous learning – ensured relevant knowledge application.
• Improved system performance for enhanced user experience through code optimisation and clean code principals.
• Integrated third-party services into software products, expanding functionality scope.
• Ensured data quality daily by helping create internal team tools that could be used to monitor and maintain external data feeds.

• Resolved complex programming issues to ensure uninterrupted system functionality.
• Improved system performance for enhanced user experience through code optimisation.
• Facilitated user navigation with intuitive interface design.
• Facilitated onboarding for new team members, enhancing communication and collaboration skills.
• Supported team growth through pair coding initiatives and open dialogue.
• Assisted in scaling start-up by refining functionality and applying clean coding principles.

Delivered client satisfaction through the successful implementation of event accreditation portals.
Enhanced system flexibility by mastering JavaScript, HTML, and CSS to meet client needs.
Optimised on-site event performance by managing hardware and providing essential support to accreditation teams.
Ensured timely creation of special access passes and efficient meal service through effective catering management.
Facilitated flawless event operations by establishing and maintaining RFID scanning systems.

Streamlined administrative processes through the creation of advanced Excel macros.
Enhanced client satisfaction by implementing automated workflows on a new client portal I assisted in setting up and managing.
Optimised business efficiency by leveraging technology solutions to improve service delivery.